Solved Location backup doesn't see my external hard drive

[windam]

Greetings,
I've really gotten on this.
From my computer I can access my external hard disk, but when I go to create a recovery image the computer doesn't see the external drive.

Is there a setting somewhere I can change?
All my searches tell me about reading the backup from a non detected drive not saving onto a semi detected drive.

Cheers

 

[marsmimar]

Hello windam and welcome to Seven Forums.

It might help to diagnose the problem if you could post a screenshot of your maximized Disk Managment window. It's possible the external drive doesn't have a drive letter assigned, or some other issue.

How To Access Disk Management in Windows 7

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

It would also help to know which imaging utility you're using; the native Windows 7, Macrium, etc.

 

[windam]

Thanks for your reply,
I am using the native Windows 7 software.
In the process of collecting screen shots it dedicated the hard drive. I didn't do anything differently, but I'm glad it worked.

 

[marsmimar]

Glad to hear it got sorted out. Thanks for posting back.