Logitech Camera - how to test?

teckneeculler

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This Logitech camera is a V-U0028.
According to the website below, the camera also seems to be known as a basic 920.
Logitech C920 vs C920x vs C920S vs C920e — Stream Tech Reviews by BadIntent
It's about 5 years old, bought for Skype but used only once.

In 10 days I need to talk to a medical specialist via software that's referred to in their email, as 'Microsoft Teams'.
I thought I could use this camera for video and sound via my W7 Ultimate desktop machine. (i5-6500, 16G, Nvidia GTX 960)

I've just now plugged in the camera's USB connector, and, although Windows recognized and installed drivers, nothing else has happened, so I guess it needs software.

Advice, please.
 

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SIW2: Thanks for the links. I did look for 'Logitech' but hadn't found the site you linked.
I grabbed some drivers for both W7 and W10\11 but they seemed to be for the Logitech Hub - hardware? I don't have. I'm currently trying to chat with an LG tech so hopefully he'll come up with a solution :huh:
 

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Win7 Ultimate SP1
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Not the G hub.

The capture driver direct link is in my previous post capture_1.10.11.exe

It is also why I posted the picture showing it.
 

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I have a very old Logitech camera and when I want to test it to make sure it works in the browser before a meeting I just Google "webcam testing website. Then a whole list of websites come up to test your camera. Be advised that they may record what your camera sees and hears...

I just plugged my camera in and Windows installed a default driver. No third-party driver was needed in my case.

A pretty cool software that I have used for automaton with my camera is Yawcam and that too can verify if your camera works.
 

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SIW2: Thanks again, I grabbed the Capture software.
F22 Simpilot: Great tips, ta very much, I'll try your suggestions.
 

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NVidia GeForce GTX 960
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Asus PA248 24" 16:10 format
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1920x1200@59Hz
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1863GB Seagate ST2000DM
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I've just now plugged in the camera's USB connector, and, although Windows recognized and installed drivers, nothing else has happened, so I guess it needs software.
Just by pluggin in a device don't means that anything else should happen. The camera itself being recognized as such and the drivers being installed is sign of good health, but now it depends on programs to actually use it. To fully test it, open a program that makes use of the camera and see if you can see its image.

Probably the best thing you can do to prepare in advance is to ask a friend to make a test MS Teams meeting with you and test the camera, michrophone, chat, whatever else you need to try beforehand, so you can learn how to use it and adjust if necesary.

What you describe is the normal and expecrted behavior of a device in good condition.
 

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I went to the same website and found the same downloads.

Logitech C920 downloads
Download - HD Pro Webcam C920 – Logitech Support + Download
Logitech C920 downloads.jpg

However, when I plugged my Logitech C920S webcam into my Windows 7 computer I found I didn't need that. It searched using Windows Update and found drivers.

1 Driver install.jpg

To my surprise once that was done a dialog automatically popped up and asked if I wanted to install Logitech Capture. I did although I don't know whether I needed it. In any event it might have installed a new driver than Windows Update.

2. Logitech capture.jpg

I tested the Logitech C920S webcam by doing the following:
  1. Download and install the Zoom client
  2. Use browser to go to link for Zoom Test Meeting
The purpose of the Zoom Test Meeting is to test the following:
  1. Webcam
  2. Speakers
  3. Microphone
Zoom Desktop Client
Download Center for Zoom Apps and Plugins | Zoom

Zoom test meeting
Join a Test Meeting | Zoom
 

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Thanks for the new tips.
Mr.Ed: Sorry, couldn't get the Zoom software to work. Not sure why, I tried joining up etc - my bad, maybe.
I used F22's tip about 'webcam testing websites' and it seems that my video and sound both work OK on most of the linked sites that I tried.
Now I'd like test my setup in a real-world situation, before I try connecting to the hospital's 'Microsoft Teams' link on Tuesday next.
I'm wondering if I could maybe connect this desktop computer (that has the Logitech camera and Capture software) to a wireless laptop on my home LAN. I have several I could use, either another W7 unit, or one with W10. What software would I need to load on a laptop? Would the Capture app also work on a laptop with a built-in camera that's not a Logitech model?
 
Last edited:

My Computer

Computer type
PC/Desktop
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My build
OS
Win7 Ultimate SP1
CPU
Intel Core i5 9400 Coffee Lake 14nm
Motherboard
Asus Prime H310M-E R2.0 (LGA1151)
Memory
16G DDR4
Graphics Card(s)
NVidia GeForce GTX 960
Sound Card
Realtek High Definition Audio (mobo)
Monitor(s) Displays
Asus PA248 24" 16:10 format
Screen Resolution
1920x1200@59Hz
Hard Drives
1863GB Seagate ST2000DM
3726GB Seagate ST4000DM
1863GB Seagate ST2000DM
6TB Seagate
465GB NVMe Samsung SSD 970
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920Mbs/480Mbs
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Mr.Ed: Sorry, couldn't get the Zoom software to work. Not sure why, I tried joining up etc - my bad, maybe.
I'm wondering if I could maybe connect this desktop computer (that has the Logitech camera and Capture software) to a wireless laptop on my home LAN. I have several I could use, either another W7 unit, or one with W10. What software would I need to load on a laptop? Would the Capture app also work on a laptop that has a built-in camera that's not a Logitech model?
The laptop should already have all drivers installed. If not the support website for the laptop should have the driver for the webcam. Note the Capture app is only for standalone Logitech webcams.

If you do use the Logitech C920 with a laptop that already had a webcam then you will probably have to select it because a web meeting may by default use the built-in webcam. In any case even if the laptop has a built-in webcam you will find the Logitech C920 works better than it. That is because most laptops have cheap webcams.

Sorry I should have explained how to use the Zoom Test Meeting. The Zoom app by itself does nothing. However, if you try to join a Zoom meeting it will be automatically launched. I am showing the steps below for testing the Logitech C920 with the Zoom Test Meeting. Note the webcam video did work during the test. I had the shutter closed so I wouldn't break this forum.
 

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Mr.Ed: Thanks, I finally got it to work.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My build
OS
Win7 Ultimate SP1
CPU
Intel Core i5 9400 Coffee Lake 14nm
Motherboard
Asus Prime H310M-E R2.0 (LGA1151)
Memory
16G DDR4
Graphics Card(s)
NVidia GeForce GTX 960
Sound Card
Realtek High Definition Audio (mobo)
Monitor(s) Displays
Asus PA248 24" 16:10 format
Screen Resolution
1920x1200@59Hz
Hard Drives
1863GB Seagate ST2000DM
3726GB Seagate ST4000DM
1863GB Seagate ST2000DM
6TB Seagate
465GB NVMe Samsung SSD 970
PSU
750G2
Case
Tower
Cooling
Standard
Keyboard
USB
Mouse
USB
Internet Speed
920Mbs/480Mbs
Antivirus
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Firefox
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