Solved Logitech Wireless mouse unusable during Fresh install of Windows 7

DennisWilson

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Hi, I had my PC's CPU put together by a service technician, and I saw some issues with it, like random CPU fan warnings or the wireless mouse/keyboard simply not working at times. I have noticed that from the very beginning, and decided to fix all minor issues with a full & fresh install.
But when I get to the first interactive screen in Windows 7 install (This is after booting up from the DVD), the wireless mouse does not respond. The wireless keyboard doesn't work either. I tried plugging in a wired mouse, but that didn't work either. Is there anything I can do to fix this?
Please note: Not sure if this is relevant, but recently, one of the USB 2.0 posts stopped working.
Help!
Edit: Now, just one of the External hard disks works. All other Disks & my game controller have stopped working off USB ports.
 
Last edited:

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Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home Premium
CPU
Intel i7-4790K LGA1150
Motherboard
Asus Z97 Pro
Hello and welcome Dennis mate sometimes (if you have access to them) a PS2 mouse / keyboard will work where newer stuff will not see pics for what I mean by PS2 stuff it is the really old connections that some boards still have these days do have.

By the way I suppose you have dome all the updating for the USB ports?
 

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Hello and welcome Dennis mate sometimes (if you have access to them) a PS2 mouse / keyboard will work where newer stuff will not see pics for what I mean by PS2 stuff it is the really old connections that some boards still have these days do have.

By the way I suppose you have dome all the updating for the USB ports?

Hey man. Thanks for taking the time to explain. I'll try this out & let you know how it goes, ok? :-)
And yes, I have updated all drivers for my USB ports.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel i7-4790K LGA1150
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home Premium
CPU
Intel i7-4790K LGA1150
Motherboard
Asus Z97 Pro
Hi, I tried the option you gave, but that didn't work either. With no other ideas, I just tried plugging the USB mouse & keyboard into my USB ports (while the Windows Install was ready to start), and they got detected this time around. No idea how it got fixed, or even if it had anything to do with the PS2 adapter, but I'm not typing this from a Fresh Windows PC. Thanks for your help.

Marking this thread as solved.
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel i7-4790K LGA1150
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home Premium
CPU
Intel i7-4790K LGA1150
Motherboard
Asus Z97 Pro
That's good Dennis just have to put it down to one of those things that happen from time to time. But at least there is a way that you can use in the future if need be.

I often wonder why they still include those PS2 sockets and the nly reason tha seems half paluasible is for the techies to use when they get the machines (or boads) back for seeing to them.

I know on some older machines I have worked on the PS2 has restored other functions as in your machine it would seem.
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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