Solved Look what bad boy I found on Laptop

xldeane

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My Laptop hasnt been feeling so responsive over the past few days. I D/L Malwarebytes and let it run but it kept flashing up "Could not connect to service". All very strange so I open the program folder to see if I could start the Program myself..But the .exe was missing.

I ran my Antivirus- Microsoft Security Essentials and I caught a fishy...Would I be right in saying that this little bugger has been on my laptop dormant since the preloaded ACER Software was added......9 years ago ???

Capture.PNG

Any help or advice gents very appriciated :):)
 

My Computer My Computer

At a glance

Windows 7 (SP 1)Pentium Dual Core CPU T4200 @2.00GHz3.0GBMobile Intel 4 series chipset family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5738Z
OS
Windows 7 (SP 1)
CPU
Pentium Dual Core CPU T4200 @2.00GHz
Motherboard
ACPI x86
Memory
3.0GB
Graphics Card(s)
Mobile Intel 4 series chipset family
Hard Drives
IDE ATA/ATAPI Controllers
Oh Dear.. I have just run a scan and its still there... Anyone have any ideas please ?? or should i just reinstall ??

xl.....out
 

My Computer My Computer

At a glance

Windows 7 (SP 1)Pentium Dual Core CPU T4200 @2.00GHz3.0GBMobile Intel 4 series chipset family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5738Z
OS
Windows 7 (SP 1)
CPU
Pentium Dual Core CPU T4200 @2.00GHz
Motherboard
ACPI x86
Memory
3.0GB
Graphics Card(s)
Mobile Intel 4 series chipset family
Hard Drives
IDE ATA/ATAPI Controllers
It's going back a fair way but there was a scandal that these PC had malware straight from the factory. That being the case you can use recovery to redo the PC. I would try a online scanner see if that sorts it out
 

My Computer My Computer

At a glance

win 8 32 bit
Computer type
PC/Desktop
OS
win 8 32 bit
Hi Dean,

Samuria is correct, if i remember rightly they ended up pulling it.
(Lenovo have just been accused of it as well- see bbc.co.uk Tech)

As you've only had it installed for 3/4 weeks a clean install isnt a bad idea.
I can provide a link for a bloatware free Iso\Usb version.

If you want to go that route
32 or 64 bit? - both will work with your 3GB ram, licence is also valid for both
(will also clear that unknown user).

Roy
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
I think i have ambushed the Trojan

Thank you for you advice gentlemen but I think I have shifted it..

5 easy steps lol

1. Ran Windows Defend Offline- Twice

2. Ran Malwarebytes ADWcleaner

3. Ran Malwarebytes Anti-Malware

4. Ran Hitman Pro

5. Ran Zemana Antimalware


And it was Hitman that nailed it. So im off to buy it..


xl...out
 

My Computer My Computer

At a glance

Windows 7 (SP 1)Pentium Dual Core CPU T4200 @2.00GHz3.0GBMobile Intel 4 series chipset family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5738Z
OS
Windows 7 (SP 1)
CPU
Pentium Dual Core CPU T4200 @2.00GHz
Motherboard
ACPI x86
Memory
3.0GB
Graphics Card(s)
Mobile Intel 4 series chipset family
Hard Drives
IDE ATA/ATAPI Controllers
online scanner ??

But I will try an online scanner just to find out..


xl...out
 

My Computer My Computer

At a glance

Windows 7 (SP 1)Pentium Dual Core CPU T4200 @2.00GHz3.0GBMobile Intel 4 series chipset family
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5738Z
OS
Windows 7 (SP 1)
CPU
Pentium Dual Core CPU T4200 @2.00GHz
Motherboard
ACPI x86
Memory
3.0GB
Graphics Card(s)
Mobile Intel 4 series chipset family
Hard Drives
IDE ATA/ATAPI Controllers
This is a false positive. Only Windows Defender, Microsoft Security Scan and Microsoft Security Essentials detects it as malicious, meaning "someone" (and we all know who that is) needs to update their database to prevent it from being detected.

Browser Guard by Conduit came preinstalled on Lenovo's some time ago which tossed out a warning on most scanners.

The detection you experienced is the result of bloatware such as ArcadDlx, WildGames (WildTangent) that are preinstalled on a lot of prebuilt computers and laptops (as part of OEM software).

Personally, I would just uninstall the software and the nuisance will not be detected.

I have used the bare bones .iso's Torchwood mentions and they are the way to go if you want a bloatware free OS.

Usually when I fresh install OEM software, I run PC Decrappifier on the system to remove all the unnecessary crapware that is preinstalled for advertising purposes.
 

My Computer My Computer

At a glance

Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-...
Computer type
Laptop
OS
Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-bit (VM)
Antivirus
Avast, MSE
Browser
Firefox
Other Info
Multiple systems. Too many specs to name.
...Usually when I fresh install OEM software, I run PC Decrappifier on the system to remove all the unnecessary crapware that is preinstalled for advertising purposes.

The name may be corny, but PC Decrapifier is excellent for removing unneeded and unwanted programs preinstalled on PCs by the manufacturers.
 

My Computer My Computer

At a glance

Win 7 Ultimate 64 bitIntel i7-3930KKingston HyperX Genesis 32GB Kit (8x4GB Modul...MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Ultimate 64 bit
CPU
Intel i7-3930K
Motherboard
ASUS P9X79 WS
Memory
Kingston HyperX Genesis 32GB Kit (8x4GB Modules) 1600MHz DDR
Graphics Card(s)
MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2GB 256-bit GDDR
Sound Card
Asus Xonar Essence STX
Monitor(s) Displays
3x Asus VG248QE 24", Vizio 32" TV
Screen Resolution
1920 x 1080, ?
Hard Drives
Samsung 128GB 840 Pro SSD (1),
Samsung 4TB 850 EVO SSDs (4)
Samsung 4TB 850 EVO SSDs (16) external backup drives used in 2.5" hot swap bays in the computer.
PSU
Corsair HX750w
Case
Antec Two Hundred v2 (modified)
Cooling
Cooler Master GeminII S524 120mm (fan replaced with a 140mm)
Keyboard
Logitech G510s
Mouse
Logitech M525 (two in use)
Internet Speed
=< 32Mbps down, 8Mbps up
Antivirus
AVAST!, MBAM, SAS, Spybot S&D (all but MBAM free) Glary Util
Browser
IE11
Other Info
LSI 9211-8i HBA card (8 SATA III ports), 2.5" & 3.5" Hot Swap Bays, HooToo HT-CR001 PCI-E to USB 3.0 Internal Hub + 6 Slot Card Reader, and LG Model CH12LS28 BD-ROM Optical Drive. Also, ScanSnap S1500 ADF duplexing scanner, Canon 9000F flat bed scanner, Corsair SP2500 2.1 speakers, Samsung CLP 415nw laser color printer, Cyberpower PP2200SW UPS
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