Losing audio/sound driver every time a boot in

[alfredbriffa50]

I am using Windows 7 ultimate 32 bit. Every time I boot in, there is no sound coming out. I am using an auxiliary. I am not an expert on ct but I try to follow to try to get back sound. Sometimes I succeed sometimes I give up. Can somebody help me please. Bare with me as I am an 65-year old jack!

 

[fireberd]

If you are using a separate sound card, and the motherboard has sound on it, disable the motherboard sound in the BIOS. That will eliminate a potential conflict.

Please post system spec's. Helps us to try and help you.

 

[alfredbriffa50]

BIOS: Phoenix - AwardBIOS v6.00PG
Memory: 2048MB RAM
Directx version: DirectX 11

SOUND
Digital Audio9 S/PDIF 4-HDAudio
Driver: HD Audio.sys
version: 6.01.7601.17154 English by microsoft

BUt I have two cards. one on board and one at back slot...don't know which is which

 

[fireberd]

The system specs you list do not help in identifying what sound you have.

 

[alfredbriffa50]

I entered the Advanced BIOS settings. these is what is written:

Chipset

DRAM Clock/Drive Control
Frequency/Voltage control
Top Performance [Disabled]
Primary Display Adapter [PCI-E]

I could not see any audio drivers...if I am on the right place!

 

[fireberd]

Do you know what the manufacturer and model number is for the motherboard? That would really help.

On older PC's, the sound could be identified as "legacy audio" in the BIOS.

 

[alfredbriffa50]

Me Again Firebred.

I had to download CPU-Z to get the info you requested as not present on DXdiag

ASUSTEK computer NC
Model: P5VD2-MX 1.XX
Chipset: VIA P4M890 Rev: 0.0
Southbridge: VIA VT8237A ''

LPC10: ITE IT8712

 

[fireberd]

The specs show the on-board audio as:
High Definition Audio, ADI AD1986A SoundMAX 6-channel CODEC

It should be listed somewhere in the BIOS. The ASUS does not detail where in the BIOS.

The other option is to remove the add on sound card and use the Integrated.
Here is the Vista driver download, which is also applicable to Winows 7

Motherboards | P5VD2-MX | ASUS Global

 

[alfredbriffa50]

I downloaded a zipped file from above site.
file v610016070.RAR
then I had to download a temp WINZIP
but I am stuck what to do next!
any help. pls?

 

[alfredbriffa50]

Hi, me again!

I am trying to attach a screen shot of the system info. but the icon is asking for to enter URL of my image.
The image is saved in my pictures folder. I have no web pages. Is there a way how to send you this image, pls?

 

[GokAy]

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Follow this to upload your screenshot

 

[alfredbriffa50]

OK...image attached by help from GoKaY

 

[alfredbriffa50]

please see attached file to give you more info...problem still persists

 

[fireberd]

Here is the info on posting screenshots on this forum

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

I see you have High Defintion Audio for the on-board sound and the plug in sound card uses the C-media sound chip.

As you can't find the on board in the BIOS, go to the Device Manager and disable it there. Then only use the add on card (c media) and see if the sound works OK.

I will be gone the rest of the day so I won't respond until tomorrow morning.

 

[alfredbriffa50]

Would you pls see attached screen shot re sound info. Problem still persists

 

[fireberd]

It appears the High Definition Audio Device is still present and was not disabled.

 

[ComputerGeek]

I entered the Advanced BIOS settings. these is what is written:

Chipset

DRAM Clock/Drive Control
Frequency/Voltage control
Top Performance [Disabled]
Primary Display Adapter [PCI-E]

I could not see any audio drivers...if I am on the right place!

From ASUS documentation for your motherboard, I think you're in the wrong part of BIOS setup menu.

Advanced tab->Onboard Device Configuration.
Then set the HDA (high definition audio) controller to Disabled

Full document should you ever need it HERE. (page 2-25)