M1330 laptop won't hibernate - just returns to desktop

[ieatfood]

Hello illustrious forum.

I have a Dell XPS M1330, Win7 64bit RC1, and have never been able to hibernate it. It sleeps fine, but when I press the hibernate button, the screen fades out, turns off momentarily, then comes back to the desktop. If I have "require password on wakeup" turned on, it will come back to the locked login screen.

The drivers are up to date on windows update. I have tried every combination in the "Advanced Power Settings" window, I have tried powercfg -h off and on, and setting size to 100% but nothing helped.

I'm going to be traveling soon, and having the hibernate option would help a great deal. Can anyone help?

 

[jfar]

Hi, go here and make sure that you have everything that should be up to date, for your machine. If not, download and install. I hope this helps you.

Drivers & Downloads=

 

[SquonkSC]

Hello illustrious forum.

I have a Dell XPS M1330, Win7 64bit RC1, and have never been able to hibernate it. It sleeps fine, but when I press the hibernate button, the screen fades out, turns off momentarily, then comes back to the desktop. If I have "require password on wakeup" turned on, it will come back to the locked login screen.

The drivers are up to date on windows update. I have tried every combination in the "Advanced Power Settings" window, I have tried powercfg -h off and on, and setting size to 100% but nothing helped.

I'm going to be traveling soon, and having the hibernate option would help a great deal. Can anyone help?

Hi ieatfood (what else should one eat?)

Goto devicemanager, (type devmgmt.msc in the start searchbar)
on the energy tab of your (cable) network card, check if the the "allow ... to save energy" box is ticked.

Do the same for bluetooth.

Now try hybernate again.

 

[ieatfood]

Thank you for your advice, but no luck so far.

squonksc: I went through every entry in device manager, and made sure every "allow the computer to turn of this device" was checked.

jfar: All the drivers on the dell site are older than Win7... I'm pretty sure my drivers are newer, but I could go through and try to install some older drivers if you think that will help.

 

[jfar]

Hi, sorry . Will you type into the startbox search, Sys and at the top of the start menu you will see System Information, open it and then take a snip of the first page and post it up here thanks.

Hello, here is a very easy way to upload files and pictures, I hope this helps you.
http://www.sevenforums.com/general-...ed-method-uploading-posting-screen-shots.html

 

[ieatfood]

Here is the first page of my System Information:

 

[jfar]

Hi, according to your Bios there seems to be a newer version at the Dell site that I sent you to. I recommend that you start by updating that first, and we will see if there is any change.

 

[SquonkSC]

Hi, according to your Bios there seems to be a newer version at the Dell site that I sent you to. I recommend that you start by updating that first, and we will see if there is any change.

Just a heads up:

If the OP updates his BIOS without a Dell technician explicitly asking him, he loses all warranty.

 

[jfar]

Well we certainly don't want that to happen to ieatfood do we, so ieatfood, maybe you
would like to get in touch with a Dell technician and tell him the story so far, and see will he give you permission to update your Bios to a newer one .

 

[ieatfood]

Thank you for the concern, but my warranty is expired. And I updated my bios in the past.

I tried to update with this new bios, even though they're both the same version (A15), and it did allow me to do an update, but the date nor version in System Information did not change.

Any other ideas? Any specific drivers that tend to cause this, or is there some way to repair the hibernation files or something (although it's not even trying...)?

 

[SquonkSC]

Thank you for the concern, but my warranty is expired. And I updated my bios in the past.

I tried to update with this new bios, even though they're both the same version (A15), and it did allow me to do an update, but the date nor version in System Information did not change.

Any other ideas? Any specific drivers that tend to cause this, or is there some way to repair the hibernation files or something (although it's not even trying...)?

Why not try standby?
It's resumes much faster than hibernate.

 

[SquonkSC]

to delete the hibernate file open elevated prompt and type: powercfg -h off

Then reboot and set the hibernate function on again in power settings

 

[ieatfood]

I did powercfg -h off, restarted, but I couldn't find a way to turn on the hibernate function in the power settings. Instead I turned it back on using powercfg -h on. Still no improvement. I'm thinking of tracking down a retail copy of Win7, to see if it would fix things, but that might take me a while.

As to why even hibernate, I tend to work with a lot of programs open, for a few different projects at once, and need to switch between them. If I'm traveling and my laptop goes low on battery, it would be nice to hibernate all my programs until I can find a place to charge it.

 

[jfar]

Hi, well the next thing I would look at would be the display driver, maybe the windows one that is installed, isn't as up to date, as the one from Dell, can you check that please.

 

[zrtom]

I have three M1330s and have been running W7 builds since before 6801, x86 and x64, with hibernate working properly. I am on W7-RTM currently and Hibernate works.

The last couple BIOS updates were only related to the cooling system (cycles the fan more due to the faulty nVidia GPUs) and should not affect hibernation. Besides, you have A15, the latest available.

A couple suggestions you may or may not have tried....Under Power Management for both network adapters, double check that "Allow this device to wake the computer" are not checked. Also, under Power Options/Change plan settings/Change advanced plan settings/Sleep/Allow hybrid sleep - try "On". Also try putting a time value in the "Hibernate after" field. Next, try changing the "Allow wake timers" settings.

As I recall, some of these settings do not provide a hibernation option in the shutdown menu but it will hibernate if you set Power Button option to hibernate and press the power button.

A couple further things.... The Vista Quickset software (Dell Quiskset-Drivers and Downloads) will install and work fine in W7 and allow Fn+F1 to put it into hibernation. Maybe you already have Quickset installed. If not, it is handy for Volume and Brightness control, WiFi catcher and Power Management. Not absolutely necessary, but handy.

And one last thing.... The Dell Recommended Vista Power Management Settings (Dell Vista Power Management Settings-Drivers and Downloads) will also install in W7 and enable the hibernate tab in the shutdown menu.

Unrelated..... if you have the nVidia GPU, I wanted to make sure you were aware of the 1yr warranty extension that is available for those machines due to the defective GPUs (maybe you are beyond one year).
Tom