MACHINE_CHECK_EXCEPTION 0x0000009c error

[Dexcell]

Been having this twice now, both times when playing Assasins Creed 4... Can this be related to the program/software error or is this something more serious? I'm using MSE as AV.

Also, in case someone wants some further details, I'll add in minidump files.

Thanks in advance.

 

[Dexcell]

Anyone?

 

[Golden]

More information needed.

1. Download this .BAT file to your desktop
2. Right-click and 'Run as Administrator'
3. Locate .ZIP file on desktop and upload here.


Download

 

[Golden]

In the meantime, I've had a quick look at the latest dmp file.

2: kd> lmvm intelppm
start             end                 module name
fffff880`041e8000 fffff880`041fe000   intelppm   (pdb symbols)          c:\symbols\intelppm.pdb\08BB31C0378D48EC8CB513240E096A171\intelppm.pdb
    Loaded symbol image file: intelppm.sys
    Mapped memory image file: c:\symbols\intelppm.sys\4A5BC0FD16000\intelppm.sys
    Image path: \SystemRoot\system32\DRIVERS[COLOR="Red"][B]\intelppm.sys[/B][/COLOR]
    Image name: intelppm.sys
    Timestamp:        [COLOR="red"][B]Tue Jul 14 08:49:25 2009[/B][/COLOR] (4A5BC0FD)
    CheckSum:         0000F4EC
    ImageSize:        00016000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     intelppm.sys
    OriginalFilename: intelppm.sys
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  Processor Device Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

See if a driver is available for the intelppm.sys Intel Processor driver by searching on the Intel site:
https://downloadcenter.intel.com/Default.aspx

If there is no driver available, you might have to perform a clean install - see this