Macrium Reflect Fails To Install

[NewW7User]

I have Macrium Version 8 (Free Version) on my Win 10 laptop and want to run it also on my main Win 7 computer. I downloaded the installation file but it runs for one second and closes. I tried it a few times and the same thing happens. The Windows Installer in Services is marked "automatic" (see attachment). What am I doing wrong that it won't install it?

 

[torchwood]

have you the following updates installed
[FONT=&quot]security updates [/FONT]KB4474419[FONT=&quot] and [/FONT]KB4490628[FONT=&quot] released to introduce SHA-2 code sign support.[/FONT]

 

[NewW7User]

Thank you but I don't understand. The descriptions say they're needed for Windows updates. They don't say non-Windows updates need them. And I haven't had any problem installing any other non-Windows software, only with Macrium.

 

[Bree]

I have Macrium Version 8 (Free Version) on my Win 10 laptop and want to run it also on my main Win 7 computer. I downloaded the installation file but it runs for one second and closes. I tried it a few times and the same thing happens....

Where did you download it from? Did you get the right version? 64-bit Reflect can only install on 64-bit Windows, 32-bit on 32-bit Windows.

You can still download Reflect Free v8.0 direct from Macrium. Get the Reflect Free Download Agent here:

https://updates.macrium.com/reflect/v8/ReflectDLHF.exe

Run it and you can download the Free version installer, it will select the 32 or 64 bit option to suit your machine. By default it will run the installer after downloading it, but you can un-tick that option if you prefer to run the installer later.





Select 'personal use' so that when you get to Registration you can un-tick the 'Register this...' box (registration is mandatory if you choose commercial use).

 

[torchwood]

MR requires those 2 updates......even says so on thier site

Reflect updates and installs will continue to be supported on this platform if the OS has been patched to include SHA-2 support.

 

[NewW7User]

Is there a way to verify that those updates are not already installed?

 

[dg1261]

Open a command prompt window and run this single-line command:

C:\Windows\System32\wbem\wmic  qfe  list  brief  /format:htable  > c:\u.html & c:\u.html

This will query your system and list all installed updates in a "u.html" file, copied into the root of your C: drive. Depending on how your Windows defaults are configured, it might also open your browser and automatically display the u.html file. If it doesn't do it automatically, open your browser yourself, then find the c:\u.html file and drag it into a browser window.

Scan the list of updates for the two KB numbers. If they're there, the updates are installed. If the KB numbers aren't there, they aren't installed.

(When done, you can delete the c:\u.html file.)

 

[torchwood]

no need for that, there are 2 options available within the system

on the windows update page
view update history or installed updates

 

[NewW7User]

I've been away but I added a post last week. It's not here. I don't understand what happened to it. I'll try adding it again.

I used dg1261's query. It showed both updates are already installed (see attachement). Which brings me back to my original question: why is the Macrium installer failing to run?

 

[NewW7User]

I still have the problem that Macrium (free version 8) installer won't run even though Windows shows that I have I have both SHA-2 updates KB4474419 and KB4490628 installed (see attachment). Does no one have any idea as to why it's failing and/or how to get it installed? Has anyone successfully installed Version 8 (free version)?

 

[Bree]

... Does no one have any idea as to why it's failing and/or how to get it installed?

Sorry, no....

Has anyone successfully installed Version 8 (free version)?

Yes, tested installing it today. I used the Reflect Free v8 Download Agent to install it.

Reflect Free v8.0 Download Agent: https://updates.macrium.com/reflect/v8/ReflectDLHF.exe

 

[lehnerus2000]

The download agent wouldn't work for me.
It downloaded the WinPE and claimed it downloaded the installer, but there wasn't any file where the log claimed.

I downloaded a MR installer (v8.0.7783) from Major Geeks.
Download Macrium Reflect FREE Edition - MajorGeeks

 

[NewW7User]

I downloaded the major geeks installer and it still doesn't run.

- - - Updated - - -

Found how to get it to run. Right click on downloaded installation software in the downloads folder. Select "Open". Not at all intuitive that this is what needs to be done. Macrium is now installed.