Mail essentials desktop. PLEASE HELP!!

[marcy55]

Running windows 7 64 bit. I upgraded to live essential from live mail. Everything was going fine. Had some computer glitches and my techie fixed them and everything was running fine. When I opened mail essentials, all my email messages, folders etc. where there. My contacts disappeard and when I tried to view my messages I would get an error that mail could not open my messages. I even was sending & receiving emails with no problem. I tried uninstalling and reinstalling with no luck. I am back to live mail but I really miss the essentials! I hope someone can help

 

[dnorris]

I'm confused.
Windows Live Mail is one part of Windows Live Essentials.
Are you saying you went from WLMail 2010 to 2011?

 

[marcy55]

Live essentials

That is correct. Went for the update when offered

 

[roncerr]

You could try a repair install. Go to Programs and Features>>Windows Live Essentials and select the change/repair option. It should repair all the installed components of Essentials, including Mail.

 

[marcy55]

Mail essentials

Tried that already. When I go back to pre 20011 live mail I have no issues