Major Virus problem

Maliki2

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Had a major virus problem...got most of it solved but cant install Microsoft Security Essentials or pretty much any file...when I go to download...I get a message that says that it can't download the file. Any help would be appreciated....
 

My Computer

Computer type
PC/Desktop
OS
Windows 7
Welcome to the forum, Maliki2 !

Let's see if we can find out what is going on...

:info: Please use the Farbar Recovery Scan Tool.
Farbar Recovery Scan Tool Download
Select the version that applies to your system.
Save it to your Desktop.

Double-click the downloaded file to run it.
When the tool opens, click Yes to the disclaimer.

Press the Scan button.

When done, the tool makes a log, FRST.txt, in the same directory from which the tool is run (Desktop).
:ar: Please provide the FRST.txt in your reply.

The first time the tool is run, it also creates another log: Addition.txt
:ar: Also post the Addition.txt in your reply.


:info: Also, use the Farbar Service Scanner
Downloading Farbar Service Scanner

Let's get a view of all services and dependencies scoped by the tool...

Make sure the following options are checked:

Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender

Press: Scan

When done, FSS creates a log, FSS.txt, on the Desktop.

:ar: Please provide the FSS.txt in your reply.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
I encountered a similar problem on a client’s ancient XP system recently (yes, I know, I did recommend a newer system and OS). It wouldn’t allow downloads (straight up wouldn't even allow those pages to load at all), but it would allow installations. So I whipped out my CD with MSE and MBAM installers and cleared it right up (it was really bad – 404 error on every solitary page that had a download on it. Pages without downloads loaded just fine. Weirdest case I’ve seen yet).

If you don’t have access to another system to get those installers with, use a friend’s (even a neighbor’s) or the public library system to get the installers on a CD/USB stick.

Now, if its circumventing BOTH downloads AND installations... well, have you tried to use System Restore? Try to roll it back to the farthest restore point you have (tick “show more restore points"). If it’s nothing really nasty, that should clear it out. If, however, you don’t have a restore point predating the issue it won’t do anything and I’m unsure of what you could do other than a full factory restore/clean install, unfortunately. I mean, if it’s not allowing downloads AND installations. That’s very tricky.


Well anyhow, after you get it sorted, I would have to strongly recommend the pair of MBAM and MSE (they do not conflict). Additionally, AdBlock Plus and NOT using the IE browser (poorest security), go for Chrome or Firefox. I haven’t had malware in more than two years with that combination and practicing safe browsing habits (I did go Pro on MBAM. It’s absolutely worth the nominal, one-time fee for the live scanner. Also actively scans for malicious sites and rootkits).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom [03/21/2014]
OS
7 Ultimate SP1 x64
CPU
AMD FX-8350 4.0GHz
Motherboard
Asus M5A99FX Pro R2.0
Memory
8GB Corsair Vengeance LP DDR3 1600
Graphics Card(s)
EVGA GTX760 SC 2GB GDDR5
Sound Card
Realtek ALC892
Monitor(s) Displays
23" Syncmaster P2370HD
Screen Resolution
1920 x 1080
Hard Drives
Scorpio Black WD1003FZEX 1TB
PSU
Corsair RM 750W
Case
Gigabyte Sumo Omega
Cooling
Noctua NH-D14 | 6 120mm case.
Keyboard
Tt eSPORTS Poesidon Z - Blue Switch
Mouse
Logitech M510
Internet Speed
FiOS 100/100
Antivirus
MBAM
Browser
WaterFox & Chrome
Other Info
NETWORKING:
FiOS G1100 (v1.03)
Netgear WNDR37AV
Actiontec MI424WR (Rev. I)
PRINTER:
Canon MX340
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