I have a Sky Router and "Q Box" TV service. These are connected from the router, as my network:
* Sky Q Box, wireless.
* TP Link 5-Port Gigabit Desktop Switch, TL-SG105, via Cat 6 ethernet, 2 rooms from the router. This is then connected to this -
* Desktop I am using -
* nsa310 NAS, both via Cat6 ethernet.
* Wife's Lenovo laptop, 9 months old, 1 room away at the other side of the bungalow but very close to the router: wireless, permanent full signal.
Every device works fine, I can print from the laptop, printer is beneath the desktop and USB connected.
The problem has only just happened in the last couple of days: when opening "Network & Sharing" I cannot locate anything other than my desktop and internet. If I try to "See Full Map" I get the message "An error happened during the mapping process."
I have tried to solve this via Windows Diagnostics, have used Command Prompt as administrator to carry out these commands -
sfc /scannnow (no problems found)
ipconfig /flushdns
netsh int ip reset (ignored "Restart computer" -went to) : -
netsh winsock reset (Restarted computer there)
No change.
This has always worked for me with DNS problems and mapping errors in the past, but nothing I do seems to help. Strangely, when I use Windows Explorer to access the network, I can see all devices that are on the network and live. Currently, that's this PC, the laptop (granddaughter doing homework) and the NAS. I am stumped: does anyone have any ideas? I would like to carry out my usual backup to the NAS using Macrium Reflect, if there is a problem during backup, I do not want to experience a failed backup.
The only unusual activity has been an upgrade to Kaspersky Total Security 2017, from 2016. No problems with that.
* Sky Q Box, wireless.
* TP Link 5-Port Gigabit Desktop Switch, TL-SG105, via Cat 6 ethernet, 2 rooms from the router. This is then connected to this -
* Desktop I am using -
* nsa310 NAS, both via Cat6 ethernet.
* Wife's Lenovo laptop, 9 months old, 1 room away at the other side of the bungalow but very close to the router: wireless, permanent full signal.
Every device works fine, I can print from the laptop, printer is beneath the desktop and USB connected.
The problem has only just happened in the last couple of days: when opening "Network & Sharing" I cannot locate anything other than my desktop and internet. If I try to "See Full Map" I get the message "An error happened during the mapping process."
I have tried to solve this via Windows Diagnostics, have used Command Prompt as administrator to carry out these commands -
sfc /scannnow (no problems found)
ipconfig /flushdns
netsh int ip reset (ignored "Restart computer" -went to) : -
netsh winsock reset (Restarted computer there)
No change.
This has always worked for me with DNS problems and mapping errors in the past, but nothing I do seems to help. Strangely, when I use Windows Explorer to access the network, I can see all devices that are on the network and live. Currently, that's this PC, the laptop (granddaughter doing homework) and the NAS. I am stumped: does anyone have any ideas? I would like to carry out my usual backup to the NAS using Macrium Reflect, if there is a problem during backup, I do not want to experience a failed backup.
The only unusual activity has been an upgrade to Kaspersky Total Security 2017, from 2016. No problems with that.
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- bertison
- OS
- Windows 7/64 HPremium.
- CPU
- AMD FX-6300.
- Motherboard
- Asus M5A78L-M LE/USB3.
- Memory
- Corsair (2x4) GB DDR3 CMXGX3M2A1337CL9.
- Graphics Card(s)
- NVidia/Gigabyte GT730 (2GB) GDDR5.
- Sound Card
- Onboard.
- Monitor(s) Displays
- Iiyama PLE2407HDS.
- Screen Resolution
- 1920 x 1280
- Hard Drives
- Desktop: 1TB. WD10EZEX-00BN5A0.
Zyxel nsa310 NAS: 2TB Seagate Barracuda 7200.14.
Cache Drive: Sandisk SDSSDRC032G.
Laptop Lenovo B50/80 128 GB SSD.
- PSU
- Corsair 750M.
- Case
- Coolermaster N300.
- Cooling
- FRONT: (2X) 140mm. TOP: (1x) 120mm. REAR: (1x) 120mm.
- Keyboard
- Logitech K290
- Mouse
- Trust Optical Wired
- Internet Speed
- 15 Mb Down, 0.55 Up.
- Antivirus
- Kaspersky Total Security 2017, Hitman Pro.
- Browser
- Firefox.
- Other Info
- NETWORK:
Sky "Q box" and router.
Desktop & NAS - 30 Metres Cat6 Ethernet wired, via TP-Link 4-port switch.
Lenovo B50/80 Laptop, 2x Wileyfox phones, Lenovo TAB3-8 tablet - all wireless.
Grandchildren, their parents and friends as bandwidth 'parasites' at various times!