Solved Mass Effect crash on startup

[bigseb]

Game installed and patched. On starting the game get crash message:

Problem Event Name: APPCRASH
Application Name: MassEffect.exe
Application Version: 1.2.20608.0
Application Timestamp: 4a55ff66
Fault Module Name: MassEffect.exe
Fault Module Version: 1.2.20608.0
Fault Module Timestamp: 4a55ff66
Exception Code: c0000005
Exception Offset: 008b784d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0e99
Additional Information 2: 0e9901819966b8ee29afe09e61cc8826
Additional Information 3: f3b8
Additional Information 4: f3b80781c29e5227c466095aa7be8231

What's happening and how do I fix it?

Thanks.

 

[M1GU31]

Try running the game as admin and setting to xp sp2 compatibility mode for the mass effect launcher in the installation directory and the main exe.

 

[bigseb]

Yeah that occurred to me shortly after I posted. All sorted now...

 

[M1GU31]

So it worked, that's great news! Glad it's all sorted now.