May have messsed up OS, tried restore things still not working...Help!

[MattSS]

Summary: Something with my OS got messed up. When I tried to look at "my computer" the window sat there loading for 20 minutes with the green bar sitting at 95% forever. It also wouldn't shut down correctly so I held the power button down and then entered safe mode. I did a system restore back to an automatic restore point (yesterday). Now I can't access the internet but the computer did shut down successfully in normal mode.

A little bit longer: I think my OS may have gotten messed up because I left my ipod plugged in when I put it to sleep. Something with the audio definitely got messed up though cuz when I was in safe mode it said that no audio devices found even though I had my usb headphones plugged in and audio jack speakers. Before I tried that first shut down I plugged my usb headphones back in during a youtube vid and no sound would come out of the ear pieces, only the speakers. Then I hit the off switch on the speakers. Still no sound on the headphones. I opened my computer to see if the headphones registered but it took forever to load and I ended up cancelling it.

I really need my internet on this gaming pc... any idea how to fix this??

 

[centaur78]

First update your system specs using this

Then use this to post the related files here .. we will have a look

 

[MattSS]

Thanks I'll do these things and report back here. I can't do it right now though because I am going to be busy but I will definitely have the information for you guys by tomorrow.

 

[MattSS]

I figured out what is wrong... when I turned on my old pc to write this post I moved the ethernet cable too and so I couldn't access the internet because of that. When I put the ehternet cable back it fixed the internet connection. So I think its probably fixed now

 

[Layback Bear]

Okay, thanks for letting us know.