mb ASUS M5A88V-EVO No LAN, no internet connection...want a new mb

[aioros]

I built a pc a while ago(2yrs): mb asus m5a88v-evo, windows 7 hp, 16gb ram, amd phenom x6 1090t.
couple of months ago the pc couldn't connect to the internet. I've search and done a lot of things trying to fix my internet connection problem, including fixes posted here, to no avail...I even did an os repair install but no luck.
so i want to change mb. what mb do you recommend? i don't play video games, so integrated graphics is fine.
which program to back up all my files and programs? what should i expect from swapping mb's?

 

[gregrocker]

There is no reason to buy a new mobo to repair a network adapter which will not connect. You can buy an inexpensive USB wireless adapter or PCI-e ethernet card. But let's see if we can fix it first.

Type Device Manager in Start Search box, click on Network adapter to open it. What does it say on the General and Driver tabs? On driver tab what driver does it say is installed? If the Roll back Driver button is not greyed out try clicking on it.

Now look in the bottom-right System tray for the network connection. What does it say when you click on it. Next rightclick to Troubleshoot the connection. What does it report?

Have you downloaded and installed the latest driver from the Asus Support Downloads webpage for your mobo here: ASUSTeK Computer Inc. -Support- Drivers and Download M5A88-V EVO

You may need the latest Realtek LAN driver as well as the Ethernet Utility shown below it.

You may also need the full chipset to be able to get the LAN to run.

 

[aioros]

I used to connect to the internet with an usb network adapter but that stopped working. i switched brand of the usb adapter but didn't work either. i have downloaded the latest driver and ethernet utility but didn't work. the "rollback driver" is grayed out. i bought a pci-e network adapter but still can't connect to the internet, that adapter is working but windows doesn't detect any networks and the LAN Controller is grayed out. I have uninstalled all the controllers, disable and enable, uninstall and install but nothing works.

the CHIPSET is something i have not tried...what do i do here?
can i do a system restore after "install repair windows" to a previous date?

 

[gregrocker]

Install the chipset from the link I gave you. Then install the Realtek LAN driver. Sometimes it requires both.

 

[aioros]

I installed the chipset a few minutes ago, i'll go ahead with the lan driver right now

 

[aioros]

Still not working :/

 

[gregrocker]

Can we see screenshots of the Device Manager, and the LAN driver's General and Driver tabs there?

What does the Troubleshooter report when run from bottom right system tray, rightclicking on connection icon?

Even if your LAN device is shot, this would not affect a PCI-e ethernet card or USB network adapter from functioning correctly. These must not be installed correctly.

 

[aioros]

Yes I will post screen shots, too bad I won't be home till tonight. The pci-e works but windows doesn't let it connect to the internet. The usb happens the same. Trouble shooter says cable unplugged, can not find a network. I used the usb for over a year with no problems until now :/

 

[gregrocker]

Confirm you are trying to connect via ethernet cable direct to modem, router, or wirelessly via router?

If ethernet change the cable. Reset the modem. You can also call your ISP since tech support to resolve their end of it is included in monthly payment.

 

[aioros]

Ive tried in 2 houses (and isp) but no luck.

 

[aioros]

Nothing works: cable or adapter.

 

[gregrocker]

It's hard to help you troubleshoot when nothing is replied for half the questions and steps suggested.

Resolving these types of issues takes the utmost thoroughness, missing nothing

Do you have a router? What happens if you plug in a USB wireless adapter?

 

[aioros]

I have installed 2 different usb adapters but couldn't connect either. Wish I could take screen shots now but im not where my pc is at this time. I installed a tp-link pci-e card and is working, windows doesn't recognize it nor let it connect to the network. Yes I have a verizon fios router. I used to connect to att uverse router. But even if I connect the cat5 cable doesn't connect to the internet either

 

[AddRAM]

Do you have any other pc`s connected to this router or just the 1 ?

 

[aioros]

There is a laptop, xbox 360, 4 different apple devices and my galaxy s3 connected to the router.
My pc used to work fine connected to the att uverse router via usb adapter. One day all of the sudden the connection failed, it hasn't work since then. I connected the pc with a cat5 to a wifi extender. But that connection failed after a few days also. Nothing has work since then.

 

[gregrocker]

Can you plug the problem PC's same ethernet cable attached to the router/modem into another PC to see if it works correctly? If so then it points to the install.

When was the last time you reinstalled?

Do you have another HD you can run a test reinstall to? If not I'd shrink C, boot the Win7 installer for your licensed version to run a test install to a partition you create during install. The latest official installer is here along with steps to get a perfect Clean Reinstall.

Have your ethernet cable plugged in to router or modem (whichever works when same is connected to another PC) which should cause the ethernet driver to be installed with Win7. If not have it standing by to install first to get online, do all Important and Optional Windows Updates after enabling Automatically deliver drivers via Windows Update (Step 3) before doing anything else.

If this works then you can transfer your User folder data and programs over from the other install, we will help you delete it after everything is transferred.

 

[AddRAM]

That`s what I was getting at by asking you if you had any other pc`s connected and are they getting out fine, but at the end you say nothing has worked since. Define nothing, just the 1 pc or all of them.

 

[aioros]

My pc is the only device that can not connect to the network nor the internet. When I say "nothing works" I mean all the changes, modifications or attempts to fix my pc.

 

[aioros]

Question: I did the repair install of win7, why didn't this fix the problems with the lan controller?

 

[gregrocker]

A Repair install is not the same as a Clean Reinstall, but only reinstalls the OS while keeping all of the programs, files and settings in place. There is the possibility that corrupt settings or programs that conflict can be passed back through.

What you need is a perfect baseline reinstall connecting only to install all rounds of Important and Optional Updates after enabling Automatically deliver drivers via Windows Update (Step 3) to get the drivers, performance and security updates Win7 wants. Then take your time installing programs to test performance in between each so if you lose connection again you'll know what is responsible.

Are you aware how to install drivers, both from their installer or if necessary browsing into their unzipped folder from Device Manager to pick up the driver manually? Driver Install - Device Manager.