Media Centre Error Message - Video

glic

New member
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Hi all,

Can anyone explain what I need to do with this error message in order to be able to use Media Centre for live TV.

"Files needed to display video are not installed or are not working correctly. Restart windows media centre or restart the computer".

I have an analog cable plugged into my new TV card (Its an older PC, Dell Dimension 3100) and I can see the TV channels using Win TV 7 that came with the card.

Windows Media wont even play its own sample video without giving me the above error message.

I'm a bit clueless as to what to do. Hope you can help.
Thanks a lot
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension 3100
OS
Windows 7
I have a very similar issue:

I can record HDTV fine, however when I try to play it back I get the "Files needed to display video are not installed or are not working correctly. Restart windows media center or restart the computer" message as well.

The files play back fine in WMP.

I fixed this once by returning to a restore point. Thing is, the ONLY changes to the system since that restore point are Windows Updates. I think I'm about ready to restore again then turn off windows updates and see if it stays in working order for more than 2 weeks.
 

My Computer

Computer Manufacturer/Model Number
Livingroom HTPC
OS
Win 7
CPU
Intel Q9650
Motherboard
NFORCE
Memory
8GB
Graphics Card(s)
NVIDIA 9400
Sound Card
NVIDIA HDMI
Monitor(s) Displays
Samsung 61" LED DLP
Screen Resolution
1080p
Hard Drives
8x 2TB RAID5 on Ubuntu 9.10 via SMB
I was getting crashes doing certain functions in WMC under W7 x64. To fix my crashes, and hopefully it will fix you up too, is to go to 'Programs and Features' and Turn Off WMC and reboot. When back in Windows do a search for all folders with the name ehome and delete them all (better yet move them someplace else). Then turn on WMC in P&F and reboot for good measure even though I don't think it is necessary.

I would backup any personal WMC stuff you have before trying this as they might get deleted either by turning off WMC or deleting the ehome folders. It's probable that some of them contain your 'stuff' and might be OK to leave. My guess is that deleting Windows\ehome\ is probably all you need to do.
 

My Computer

Computer Manufacturer/Model Number
Asus CG5290
OS
Windows 7 x64 RTM Retail
CPU
Intel i7-920 Quad @ 4.0Ghz. Stepping D0.
Motherboard
Asus Rampage II GENE
Memory
9GB DDR3 @ 1600 Mhz. 9-8-8-24-CR1
Graphics Card(s)
XFX ATI HD5870 @ 900/1300
Sound Card
SupremeFX X/Fi HD Audio onboard
Monitor(s) Displays
Samsung 24" WS
Screen Resolution
1920x1200
Hard Drives
OCZ AGILITY-EX (64 GB, SATA-II, SSD SLC NAND Flash)
Hitachi HDT721010SLA360 (1 TB, 7200 RPM, SATA-II)
Cavalry (500 GB, 7200 RPM, eSATA-II)
PSU
Antec TruePower 650 Watts
Case
Ugly but functional.
Cooling
Oversized heat sink, lots and lots of fans.
Keyboard
MS
Mouse
MS wireless explorer
Internet Speed
101/15 - Optimum Online Ultra
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