Media player and/or music/foldr/explorer problem

prukeyhi

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Hi all
got problem with wmp12.
all started when i could not see details(album,title,ect...) of the songs in their default music folder library (but saw them in wmp) as in the first photo(upper).
So what i tried to fix\do:
-How to Rebuild Windows Media Player Corrupted Libraries tutorial
-install\uninstall wmp
-system restore
-delete my music and public music folders
-all music folders layout were customize as "music"
- sfc scan show no violation
None helped and got worse...
after trying rebuild the libraries i got the look as in photo 2(middle) . what ever i tried i could not get back the normal look of wmp with songs inside . never the less i could see it normally when stream for another computer to mine on my network as you see in photo 3(lower) so that's why i'm not sure it's wmp fault.
my music libraries folders are and were without changes as in photo 4(lowest) .
songs are not missing from wmp or libraries, only their details and the way they show are the issue .
i do not have a clue how to fix it -i'm not sure if the fault is the wmp or libraries folder or explorer( from the beginning i could not see songs details inside their folder as in photo 1 )
-Media Player settings and library Troubleshooting results, show problem in both but can not fix it.
help to fix the issue will be appreciated!
Thanks
 

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My Computer My Computer

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98SE/XP/windows7 32bit/ win10
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98SE/XP/windows7 32bit/ win10
What if you edit the files in the explorer and replace the missing infos on those three files. Also in WMP have you try to right click each file and search for update?
 

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Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
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Ivy Bridge Core i5 3570K (Delidded)
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thanks,
files can not be edited in explorer.
right click in wmp -find\update album info. will apply to album art only .
 

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98SE/XP/windows7 32bit/ win10
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98SE/XP/windows7 32bit/ win10
If you look at the bottom of the Explorer you can see when you are on the file some infos (name, author, album, artist album, year...) that can be edited by clicking on it, then saved.
 

My Computer My Computer

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Windows 7 Professional SP1 - x64 [Non-UEFI Boot]Ivy Bridge Core i5 3570K (Delidded)G.Skill "Ares" DDR3 PC3-12800 - 1600MHz (16Gb)Asus Dual-RX480-O4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
CPU
Ivy Bridge Core i5 3570K (Delidded)
Motherboard
Asus P8Z77-V LE PLUS
Memory
G.Skill "Ares" DDR3 PC3-12800 - 1600MHz (16Gb)
Graphics Card(s)
Asus Dual-RX480-O4G
Sound Card
Creative Sound Blaster Z w/5.1 sound system
Monitor(s) Displays
Asus IPS 23"
Screen Resolution
16/9
Hard Drives
Internal:
500Go Sata 6Gb/s (x2)
500Go Sata 3Gb/s (x2)
SSD 60Go Sata 6Gb/s
PSU
In Win C 900W Series 80+ Platinum
Case
Thermaltake Chaser A71
Cooling
Custom Water Cooling Loop
Keyboard
Cooler Master QuickFire XTi
Mouse
Razer Imperator 2012 (4G)
Antivirus
MSE
Browser
IE 11.0.xxx Rtm
Other Info
"Raid0" with Intel Smart Response Technology (HDD/SSD)
If you have downloaded free music the files have (often) been ripped using some sort of rubbish iTunes tool.
Often those files can't be edited in Windows Explorer.

I use a utility called "ID3Kill" to obliterate the Apple rubbish.
I can then re-enter the necessary details.
 

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W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, ...AMD Phenom II x6 1100T, 3.3 GHz12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2G...NVIDIA GeForce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
Thanks,
unfortunately explorer will not let me keep the changes, even after taking ownership...(screenshot) .
same for ID3Kill

do you think the viewing/showing problem is due to explorer?
well, its related to library music folder as well i guess- but reset
folder view also did not help...

i looked for
error-0x80004005
'Error 0x80004005: Unspecified Error', in Windows 7, while - Microsoft Community
but my problem is not fully renaming folders in windows

-i made new music library inside libraries folder- unfortunately the folder behavior was the same as above.

 

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My Computer My Computer

At a glance

98SE/XP/windows7 32bit/ win10
Computer type
PC/Desktop
OS
98SE/XP/windows7 32bit/ win10
IIRC, I did have a problem like this with one album.

I asked my friend if he could do anything with them (mp3 files) on his Arch Linux machine.
He was able to purge the metadata using some Linux tool.

I don't know what he did and the fix probably isn't available in Windows. :(

If it is a NTFS permission problem, you could try this:

  • Copy a music file to a storage device that has been formatted using FAT (e.g. Flash stick)
  • Use ID3Kill to try to delete the metadata


I also recall having an issue which was caused by the album art.
As I use Winamp for music, I was able to use it to save a copy of the album cover and then I deleted it from all of the tracks.
I was then able to use ID3Kill to purge the metadata.
 
Last edited:

My Computer My Computer

At a glance

W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, ...AMD Phenom II x6 1100T, 3.3 GHz12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2G...NVIDIA GeForce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
thanks lehnerus2000,
i think the problem is in music folders\libraries or windows explorer .
i took mp3 file from my pc to other windows 7 pc and all details shown fine in wmp and music folder,
however when did vice versa -it did not.
any other thought?
 

My Computer My Computer

At a glance

98SE/XP/windows7 32bit/ win10
Computer type
PC/Desktop
OS
98SE/XP/windows7 32bit/ win10
System File Checker

thanks lehnerus2000,
i think the problem is in music folders\libraries or windows explorer .
i took mp3 file from my pc to other windows 7 pc and all details shown fine in wmp and music folder,
however when did vice versa -it did not.
any other thought?
Have you tried running sfc?

Open the Command Prompt (Use the "Run as administrator" option in the context menu).
Type:
sfc /scannow
Tutorial
SFC /SCANNOW Command - System File Checker


You could also try this:

  • Copy a file to the other W7 PC
  • Try editing the file's metadata on the other W7 PC:
    • Delete a line of info (e.g track title)
    • Save the change
    • Re-edit the file and replace the deleted data
    • Save the change
  • Copy the edited file back to your PC
  • Try editing the metadata of that file on your PC
 
Last edited:

My Computer My Computer

At a glance

W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, ...AMD Phenom II x6 1100T, 3.3 GHz12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2G...NVIDIA GeForce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
thanks again'
yes i did (see post #1)
- sfc scan show no violation .
Copy a file to the other W7 PC

Try editing the file's metadata on the other W7 PC:

  • Delete a line of info (e.g track title)
  • Save the change
  • Re-edit the file and replace the deleted data
  • Save the change

Copy the edited file back to your PC


Try editing the metadata of that file on your PC
good idea, but did not help :|
any other thought?
 
Last edited:

My Computer My Computer

At a glance

98SE/XP/windows7 32bit/ win10
Computer type
PC/Desktop
OS
98SE/XP/windows7 32bit/ win10
Nuke It?

thanks again'
yes i did (see post #1)
- sfc scan show no violation .
My bad.
Somehow I missed that. :o

You could try copying "C:\Program Files (x86)\Windows Media Player\wmplayer.exe" from the working PC to your PC.
I don't have much confidence that will fix your issue though. :(

I assume that you don't have a backup image?
Not that it helps now, but for future reference:
Once you have reinstalled Windows and gotten the updates, but before you install any programs, you should create a backup HDD image.

Note:
If you don't like Windows Backup, you may need to install something like Macrium Reflect first (or create a Macrium WinPE CD/USB stick).

IMO, you should create another image after you have installed your programs, before you start surfing the Internet.

Restoring a backup image on your PC (re-imaging) takes a lot less time than reinstalling everything. :)

Tutorials
Backup Complete Computer - Create an Image Backup
Imaging with free Macrium
MACRIUM REFLECT - Create Bootable Rescue USB Drive

I prefer to use Macrium Reflect.
This is starting to remind me of an issue I had with W7 Calculator.

The display was broken in 3 out of the 4 modes.
Nothing I tried to fix the problem worked, including SFC and copying a new copy of the exe to my PC.
Worse, the issue occurred ~6 months before I noticed it, so I didn't have a backup image pre-dating the problem.

I was eventually forced to reinstall W7, because the Network Manager refused to remember static IP addresses.


Personally if it was my PC, I'd be tempted to nuke it (format the HDD), reinstall W7 and create some backup images.

Don't nuke it yet.
I'll ask some other members have a look at this thread.
 

My Computer My Computer

At a glance

W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, ...AMD Phenom II x6 1100T, 3.3 GHz12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2G...NVIDIA GeForce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
Just a thought have you tried an undelete / recovery software yet? Have a read of this How to Recover a Deleted File: The Ultimate Guide I have used Recuva in the past and it is quite useful and there are more utilities that can do that too.


I can't remember seeing if a system restore was mentioned - worth a try and what are you going to lose??
 

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
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Computer Manufacturer/Model Number
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OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Just a thought have you tried an undelete / recovery software yet? Have a read of this How to Recover a Deleted File: The Ultimate Guide I have used Recuva in the past and it is quite useful and there are more utilities that can do that too.


I can't remember seeing if a system restore was mentioned - worth a try and what are you going to lose??

undelete / recovery software - did not help ...
system restore was mentioned -did not help ...
thanks
 

My Computer My Computer

At a glance

98SE/XP/windows7 32bit/ win10
Computer type
PC/Desktop
OS
98SE/XP/windows7 32bit/ win10
hi lehnerus2000,
-copying "C:\Program Files (x86)\Windows Media Player\wmplayer.exe- did not help, i still think its windows explorer issue .
- i have no backup image. & thanks for your Tutorials

Don't nuke it yet.
I'll ask some other members have a
look at this thread.
-OK Thanks again
 

My Computer My Computer

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98SE/XP/windows7 32bit/ win10
Computer type
PC/Desktop
OS
98SE/XP/windows7 32bit/ win10
Ok another two cents worth if you are trying to recover lost music try this / these -nothing to to lose

BOOTABLE UBUNTU
Make a bootable Ubuntu disk Download Ubuntu Desktop | Download | Ubuntu
Set the BIOS to boot from the optical when the machine boots it will show you a screen with TRY or INSTALL > select TRY not INSTALL
When it is finished - it takes very little time you will get a screen like in the pic .
Open the drive you want > User and dig down until you get to the data / settings you may be able to copy / paste the material you want to an external source or other installed drive doing this.
I am not sure if it will but I have recovered tons of data etc using this method both on "dead" or just plain drives that you cannot get data from using Windows.

Or there is this Emergency Kit - save your files from a dead OS I prefer Ubuntu a tad easier to set up but this does the same thing
 

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My Computer My Computer

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
thanks ICIT2LOL,
BOOTABLE UBUNTU is excellent idea !
unfortunately it did not help.
i decided to leave the situation as it is for now, since i guess only repair install will fix the fault.
thanks all for your support.
if somebody will have any other thought -i'll be happy to read it.
 

My Computer My Computer

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98SE/XP/windows7 32bit/ win10
Computer type
PC/Desktop
OS
98SE/XP/windows7 32bit/ win10
Never mind mate still it is useful tool to have in your kit.

Now funny this should come up now because I did some updates and adding Music to the library has thrown one of my machines into a right mess.
 

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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