Solved Mediacom Xtream installed-now Win 7 flipping out

[GazzerG]

My Dell desktop worked fine 2 weeks ago before I moved to a new house. We now have Mediacom's Extream package for our able and internet. After connecting my Dell Optiplex 760 with Windows 7 64 bit to it, I now have multiple problems. Neither Google Chrome or Internet Explorer will open pages, although I can open bookmarks with no problem. Windows Update gets hung up every time I try to update. Has anyone else had this problem? I am afraid to try and delete Google Chrome and reinstall it because I won't be able to get online to do it. Is there a simple way to find out where my problem lies? Could it just be a bad windows update that is hanging up everything else? Any help would be appreciated. My PC info is below.

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name GECMUSIC-PC
System Manufacturer Dell Inc.
System Model OptiPlex 760
System Type x64-based PC
Processor Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, 2992 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A06, 12/23/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name GECMusic-PC\Gary
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.84 GB
Available Physical Memory 5.91 GB
Total Virtual Memory 7.84 GB
Available Virtual Memory 5.88 GB
Page File Space 0 bytes

 

[fireberd]

If bookmarks will open, that suggests internet is working. What antivirus are you using, could be it is detecting something it does not like and preventing your from accessing the web. Temporarily disable the antivirus program and see if that allows you access. I've had problems with both McAfee and Norton with web access at client's PC's.

 

[AddRAM]

Don`t start making a bunch of changes to your PC, it worked fine before, it`ll work fine again.

Run the network troubleshooter,, turn off all AV as Jack`s suggests. Try another browser first before you uninstall Chrome. Did you reset Chrome and IE yet ?

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[GazzerG]

I figured it out. It was my Zone Alarm firewall. Why would a firewall that's been working fine for 6 months all of a sudden freak out and lock up everything? As soon as I removed it everything was copacetic. I tried just disabling it but that did not make a difference. I switched to Comodo firewall and everything is fine. Thanks for the input anyway guys!

 

[Layback Bear]

Their is a good possibility because you have IObit Advanced System Care installed also.
ASC does all kinds of bad things. Sometime the problems ASC causes can only be fixed by doing a Clean Install.

Your question from post #1.

Why would a firewall that's been working fine for 6 months all of a sudden freak out and lock up everything?

 

[GazzerG]

You are exactly right Bear! I did have ASC on my pc!! Wow

 

[fireberd]

Why do you need a separate firewall? The built in is all I've used for years.

 

[GazzerG]

I've read many times that the windows firewall is very easy to penetrate by hackers so I thought it was smart to use one more powerful.