Microsoft Keyboard Disconnects randomly on Win 7

[cjori]

Hi,
I'm new to this forum so first of all. Hello!

I have a problem with my Microsoft keyboard (Model: wireless optical desktop 1000) on Windows 7 x32, the receiver seems to disconnect every few minutes, it is not a battery problem, the receiver disconnects and not the keyboard/mouse separately.
Even tough I've tried changing batteries, I've tried switching to another USB port, the receiver is not connected through a hub, there is not interference around, I've tried installing and updating the software to the latest version (IntelliPoint, IntelliType).
Be sure the problem has nothing to the with the set itself, I've been working on Windows Vista so far and the keyboard set has worked flawlessly, I have a dual boot with Vista, and it is still working flawlessly (under Vista).

Thanks a LOT in advance!


(BTW: the system specs on my profile is a completely different machine than the one with the keyboard set problem)

 

[Jonathan_King]

Welcome!

Sure sounds like a driver issue to me.

Try installing the drivers in compatibility mode for Vista.

 

[cjori]

Will do!
Thanks.

 

[cjori]

Update:
I've tried installing the drivers in compatibility mode, but as you can already guess, it did not work.

I'm so frustrated, what should I do?

 

[not so gray matter]

Are you sure you installed the correct version of the software? I.E. 32-BIT instead of 64-BIT

Here are the links just in case:

http://download.microsoft.com/download/8/A/8/8A8034D4-5EAA-444D-8A5E-CE9C0C5DECEB/ITP_70_OEM.zip
http://download.microsoft.com/download/C/9/5/C9594034-48CB-47E8-904E-D0C5C9D4BF94/IP_70_OEM.zip

 

[cjori]

I did not install the 64-bit version, that's for sure.

 

[not so gray matter]

You could try phoning Microsoft for some tech support. I can't find many resources online that refer to this problem, but there's a possibility that Microsoft may know of the problem and have a solution.

Help and Support

Also, the Microsoft support article suggests synchronizing the mouse and keyboard with the receiver. If you haven't done that while in Windows 7, you could try that as well.