Solved Microsoft Security Essentials not Updating Definitions Error 0x80072E

FerchogtX

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Pro User
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Location
Mexico
Hello there!

I've been recently using this antivirus, and boy, I really like it's simplicity. I just have a little problem since past week. Every time I want it to look for updates, throws this error code (0x80072EE2) and is unable to download definitions. Windows Update is running with default settings and installing definitions manually does nothing (they just don't install and they don't throw any errors)

What can I do here? any advice?

Thanks in advance.

Cheers!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled Desktop PC
OS
Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
CPU
AMD Athlon 64 X2 5200+ Dual Core CPU @ 2.7 Ghz (Brisbane)
Motherboard
PCChips A13G+ v3.0
Memory
2x2 GB DDR2 PC-5300 (667 Mhz) Kingston ValueRAM
Graphics Card(s)
XFX ATI Radeon HD 4350 GPU (512 MB + 512 MB HM)
Sound Card
Realtek High Definition Audio Driver ALC660 @ MCP61S
Monitor(s) Displays
HP S2031 20" LED HD Widescreen Display Monitor
Screen Resolution
1600 x 900 px
Hard Drives
Maxtor Diamond Max 10 (160 GB, 7200 RPM, SATA-II Hard Disk)
Western Digital Scorpion Blue (250 GB, 5400 RPM, SATA-II External Hard Disk - Personal Data)
Toshiba MQ01ABD050 (500 GB, 5400 RPM, SATA-II External Hard Disk - Software & ISOs)
PSU
Pixxo Transformer 850W 80+ Certification PSU
Case
Compaq 5BW353 Case
Cooling
Many solutions, see other info...
Keyboard
Green Leaf (Mitzu) Standard Keyboard
Mouse
Microsoft USB Lasser Pointing Device
Internet Speed
10 MB
Antivirus
Avast Antivirus Free
Browser
Firefox, Chrome, Internet Explorer
Other Info
Windows Experience Index Result: 3.8 of 7.9.

Cooling solutions:
- AVC @ 2000/5000 RPM Copper Heatpipes (For Athlon 64 X2 6000+ CPU used in an Athlon 64 X2 5200+)
- Rear Fan 80 mm @ 2700 RPM for heat extraction
- Manhatan Chipset Cooler @ 4700/7200 RPM (For nVidia Chipset in MoBo)
- Foxconn @ 2500 RPM (Old Pentium III heatsink fan) in XFX ATI Radeon HD 4350
Hi FerchogtX,
Error code is not finding WinUpdateServer
Do you have another AV running besides MSE?
Have you tried the Windows Update Troubleshooter for Windows 7 and Windows 8.
And from Sevenforums Windows Update - Reset

OPTl.PNG
OPTION THREE
OPTR.PNG

To Reset and Re-register Windows Update Components AND Reset Update History in One Easy Click


1. Click/tap on the Download button below to download this file below.
Reset_Windows_Update_Full.bat



2. Save the .bat file to your Desktop.

3. Right click or press and hold on the downloaded .bat file, and click/tap on Run as administrator.​
MSE still failing, Would like to see your
C:\Windows\WindowsUpdate.log
& C:\Windows\Logs\CBS\CBS.log

Please copy, zip/compress & upload them.
Be advised the upload limits for .zip and .rar is 4.0 MB
You may have to upload them to a cloud storage. i.e. OneDrive Google Drive, etc.
Not long ago the upload limits on the Forum were much greater for .zip and .rar

Snick
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
I have the exact issue. Last successful update was on June 21.
This box has never had any other AV program installed.

UPDATE: I reran the Update Troubleshoot and this time it worked - Essentials has updated.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
(7 different computers booting up to 10 systems)
OS
Linux Mint / XP / Win7 Home, Pro, Ultimate / Win8.1 / Win10
Other Info
Four desktops, two laptops, one notebook and one tablet
I'll try this two and tell you my results, Thank you!

And no, the only AV I use is MSE, nothing else.

BRB!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled Desktop PC
OS
Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
CPU
AMD Athlon 64 X2 5200+ Dual Core CPU @ 2.7 Ghz (Brisbane)
Motherboard
PCChips A13G+ v3.0
Memory
2x2 GB DDR2 PC-5300 (667 Mhz) Kingston ValueRAM
Graphics Card(s)
XFX ATI Radeon HD 4350 GPU (512 MB + 512 MB HM)
Sound Card
Realtek High Definition Audio Driver ALC660 @ MCP61S
Monitor(s) Displays
HP S2031 20" LED HD Widescreen Display Monitor
Screen Resolution
1600 x 900 px
Hard Drives
Maxtor Diamond Max 10 (160 GB, 7200 RPM, SATA-II Hard Disk)
Western Digital Scorpion Blue (250 GB, 5400 RPM, SATA-II External Hard Disk - Personal Data)
Toshiba MQ01ABD050 (500 GB, 5400 RPM, SATA-II External Hard Disk - Software & ISOs)
PSU
Pixxo Transformer 850W 80+ Certification PSU
Case
Compaq 5BW353 Case
Cooling
Many solutions, see other info...
Keyboard
Green Leaf (Mitzu) Standard Keyboard
Mouse
Microsoft USB Lasser Pointing Device
Internet Speed
10 MB
Antivirus
Avast Antivirus Free
Browser
Firefox, Chrome, Internet Explorer
Other Info
Windows Experience Index Result: 3.8 of 7.9.

Cooling solutions:
- AVC @ 2000/5000 RPM Copper Heatpipes (For Athlon 64 X2 6000+ CPU used in an Athlon 64 X2 5200+)
- Rear Fan 80 mm @ 2700 RPM for heat extraction
- Manhatan Chipset Cooler @ 4700/7200 RPM (For nVidia Chipset in MoBo)
- Foxconn @ 2500 RPM (Old Pentium III heatsink fan) in XFX ATI Radeon HD 4350
I have the exact issue. Last successful update was on June 21.
This box has never had any other AV program installed.

UPDATE: I reran the Update Troubleshoot and this time it worked - Essentials has updated.

:thumbsup: Awesome!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
Okay, here are my logs. I tried the troubleshooter, but nothing. I ran also sfc /scannow, but wasn't able to fix some corrupted files. I tried the DISM Restorehealth command, but throws a 87 error (presumably because this cannot be done on W7)

I am still unable to update MSE ;_;

Thanks in advance!!
 

Attachments

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled Desktop PC
OS
Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
CPU
AMD Athlon 64 X2 5200+ Dual Core CPU @ 2.7 Ghz (Brisbane)
Motherboard
PCChips A13G+ v3.0
Memory
2x2 GB DDR2 PC-5300 (667 Mhz) Kingston ValueRAM
Graphics Card(s)
XFX ATI Radeon HD 4350 GPU (512 MB + 512 MB HM)
Sound Card
Realtek High Definition Audio Driver ALC660 @ MCP61S
Monitor(s) Displays
HP S2031 20" LED HD Widescreen Display Monitor
Screen Resolution
1600 x 900 px
Hard Drives
Maxtor Diamond Max 10 (160 GB, 7200 RPM, SATA-II Hard Disk)
Western Digital Scorpion Blue (250 GB, 5400 RPM, SATA-II External Hard Disk - Personal Data)
Toshiba MQ01ABD050 (500 GB, 5400 RPM, SATA-II External Hard Disk - Software & ISOs)
PSU
Pixxo Transformer 850W 80+ Certification PSU
Case
Compaq 5BW353 Case
Cooling
Many solutions, see other info...
Keyboard
Green Leaf (Mitzu) Standard Keyboard
Mouse
Microsoft USB Lasser Pointing Device
Internet Speed
10 MB
Antivirus
Avast Antivirus Free
Browser
Firefox, Chrome, Internet Explorer
Other Info
Windows Experience Index Result: 3.8 of 7.9.

Cooling solutions:
- AVC @ 2000/5000 RPM Copper Heatpipes (For Athlon 64 X2 6000+ CPU used in an Athlon 64 X2 5200+)
- Rear Fan 80 mm @ 2700 RPM for heat extraction
- Manhatan Chipset Cooler @ 4700/7200 RPM (For nVidia Chipset in MoBo)
- Foxconn @ 2500 RPM (Old Pentium III heatsink fan) in XFX ATI Radeon HD 4350

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled Desktop PC
OS
Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
CPU
AMD Athlon 64 X2 5200+ Dual Core CPU @ 2.7 Ghz (Brisbane)
Motherboard
PCChips A13G+ v3.0
Memory
2x2 GB DDR2 PC-5300 (667 Mhz) Kingston ValueRAM
Graphics Card(s)
XFX ATI Radeon HD 4350 GPU (512 MB + 512 MB HM)
Sound Card
Realtek High Definition Audio Driver ALC660 @ MCP61S
Monitor(s) Displays
HP S2031 20" LED HD Widescreen Display Monitor
Screen Resolution
1600 x 900 px
Hard Drives
Maxtor Diamond Max 10 (160 GB, 7200 RPM, SATA-II Hard Disk)
Western Digital Scorpion Blue (250 GB, 5400 RPM, SATA-II External Hard Disk - Personal Data)
Toshiba MQ01ABD050 (500 GB, 5400 RPM, SATA-II External Hard Disk - Software & ISOs)
PSU
Pixxo Transformer 850W 80+ Certification PSU
Case
Compaq 5BW353 Case
Cooling
Many solutions, see other info...
Keyboard
Green Leaf (Mitzu) Standard Keyboard
Mouse
Microsoft USB Lasser Pointing Device
Internet Speed
10 MB
Antivirus
Avast Antivirus Free
Browser
Firefox, Chrome, Internet Explorer
Other Info
Windows Experience Index Result: 3.8 of 7.9.

Cooling solutions:
- AVC @ 2000/5000 RPM Copper Heatpipes (For Athlon 64 X2 6000+ CPU used in an Athlon 64 X2 5200+)
- Rear Fan 80 mm @ 2700 RPM for heat extraction
- Manhatan Chipset Cooler @ 4700/7200 RPM (For nVidia Chipset in MoBo)
- Foxconn @ 2500 RPM (Old Pentium III heatsink fan) in XFX ATI Radeon HD 4350
Glad to hear you have your updates working again.

Logs indicate same conclusion as you arrived at!

Happy Computing!

Snick
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
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