Solved Missing Operating System?

[tbraysfan]

Ran Ccleaner last night on windows 7 64 and everything was fine. Then this morning when the computer re-started, it says missing operating system and windows will not start or read any discs. checked to make sure CD was 1st in the boot menu. And I am currently running diagnostics on my hard drive. So far everything is passing.

 

[ignatzatsonic]

When you used CCleaner, did you use the registry cleaner portion of the app?

If your drive passes diagnostics, I would try to do a System Restore to a time prior to using CCleaner--which I think you can access from a Windows install disc, if you cannot boot at all.

 

[Cookieman]

Hi there

Have you tried booting to Last Known Good Configuration through the advanced boot options?

To do so - first restart your computer. Hold the F8 key as your computer restarts. You need to start pressing F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer. Once at the options screen use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.

Then see if windows loads or not.

 

[tbraysfan]

Yes, to the registry cleaner, and the windows logo never appears f8 won't work. It is not reading and of my discs at all.

 

[Cookieman]

Sounds like you may need to do a repair install - How to Do a Repair Install to Fix Windows 7

 

[ignatzatsonic]

I assume you did not backup the registry in CCleaner when that option was offered to you?

I'd try to do a System Restore from an installation or repair disk if you can't boot your hard drive.

Did the drive pass diagnostics?

 

[tbraysfan]

Yes, I am being told it was backed up I cannot get into anything involving windows to restore anything everything has passed so far, doing SATA disk self check now, Unfortunately I only have the disk dell/alienware gives you for windows I don't think it's the complete install disk.

 

[ignatzatsonic]

Yes, I am being told it was backed up I cannot get into anything involving windows to restore anything everything has passed so far, doing SATA disk self check now, Unfortunately I only have the disk dell/alienware gives you for windows I don't think it's the complete install disk.

You are being told-----by who or what?

I would boot from that Dell disk and see what options are available to you from its menu. It may well have a series of repair/restore/reinstall options.

 

[tbraysfan]

My wife says she did, although I have no clue if she did or not.
I'll try the disk again after the diagnostics are done but I had tried that earlier and it wouldn't read either the windows disk or the resource disk.

 

[tbraysfan]

just got an error in the confidence test.
0f00:1332

 

[ignatzatsonic]

There are thousands of hits for that error in Google. I can't say what it necessarily means for a Dell PC.

I assume you are running the built-in Dell Diagnostics?

 

[gregrocker]

How long did you run the computer after CCleaner was run? Were there any reboots before you shut it down for the night?

Can you boot the Dell DVD to see if there is a Repair My Computer choice on the second screen? How to Boot your Computer from a Bootable CD or DVD

If so boot into it to run Startup Repair repeatedly, report back its findings. It may want to System Restore, which is fine.

If not try these other methods of accessing System Recovery Options

 

[tbraysfan]

Thanks, I finally figured it out thank you All could not have figured this out w/out all the help from everyone.

 

[gregrocker]

It would help to know what was the problem and how it was fixed.

We cannot consider this caused by CCleaner without more information such as what I asked in last post.

 

[tbraysfan]

I assumed it was Ccleaner because that was the last thing run on my computer before the re-start. I tried gregrocker's System Recovery Options and it worked. I think what happened is my drive got wiped partially if that's even possible . I lost everything but at least it's not as bad as I thought. Again thank you all. Sorry I can't be more descriptive but I don't know exactly what the deal was and I was following the on screen directions to fix it.