Monitor Identity Issue

Mike99

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I’m having issues with Windows 7 changing monitor Identity numbers when a second monitor is connected. This a creating a problem with images being displayed on the wrong monitor. It didn’t used to be that way until I installed a new HDD with a fresh copy of Windows 7. I don’t recall if the Identities changed before, but there never was problem before.

Did a lot of Googling & just about everything says you cannot change the Identity number. However some people appear to have had some degree of luck by deleting some Registry entries. It appears Windows creates entries in the order in which the monitors were initially connected & remembers that order. Or words to that effect.

I’ve seen a few different approaches involving deleting some Registry entries. I‘m not sure which one to use and how much data to delete.

1) Go to the registry & find the monitors and delete them in the enumeration.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\D ISPLAY

2) Open Regedit & delete the DISPLAY key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\DISPLAY

3) Delete these two registry keys, and then add the monitors one at a time.
HKEY_LOCAL_MACHINE\Systems\CurrentControlSet\Control\GraphicsDrivers\Configuration
HKEY_LOCAL_MACHINE\Systems\CurrentControlSet\Control\GraphicsDrivers\Connectivity

4) One comment mentions all 3 of the above keys but didn’t elaborate on what to do.

Does anyone have any experience with doing this?
Any suggestions if I should delete entries from the DISPLAY key and/or the Configuration & Connectivity keys, and if all the entries in those keys should be deleted?

Any comments would be greatly appreciated.
Thank you.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
CPU
AMD Athlon x4
Motherboard
HP / Foxconn
Memory
8.00 GB
Graphics Card(s)
GTX 750Ti SC
Monitor(s) Displays
ACER
Hard Drives
1TB Seagate
PSU
380W
Cooling
Stock
Internet Speed
3 Mbps
Mike your system specs are rather sketchy in that there is no info on what graphics there is in the machine. I myself cannot for example look up the model of the machine and that makes it very hard to see exactly what there is inside.

Now just out of curiosity how many graphical outputs are you using - two from one card?? You may appreciate it is very hard to advise if we do not know that sort of info. However assuming there are two DVI or VGA sockets on that board/card and not wanting to sound flippant have you tried swapping the monitor cables from one to the other??
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
I wasn't sure which section to post this in.

I running Windows 7 64 bit Ultimate and a GeForce GTX 750 Ti SC video card.

Usually I use just one monitor but sometimes connect a second one. The main display is either a 23" or 27". the secondary is a 19". I never had a problem when connecting the 19' with either the 23" or the 27". That is until I installed a new HDD with a fresh OS and some software. Now the 19" & 27" combo has an issue with both images being displayed on the 27" unless I change some settings in the software (Visual Pinball). Again I never had to do this before.

As mentioned I don’t recall if the monitor Identities changed before, but there never was problem before. Perhaps it's related to how Windows "remembers" the initial sequence in which monitors are connected. I figured if I could reset the part of the Registry that holds that information then I could try connecting the monitors again. I'd have nothing to lose & possibly something to gain.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
CPU
AMD Athlon x4
Motherboard
HP / Foxconn
Memory
8.00 GB
Graphics Card(s)
GTX 750Ti SC
Monitor(s) Displays
ACER
Hard Drives
1TB Seagate
PSU
380W
Cooling
Stock
Internet Speed
3 Mbps

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Thank for the links. I've seen some of those but not all of them. Every bit helps. Thanks.

It appears the most popular method is to delete these two registry keys & then add the monitors one at a time, which I did.
HKEY_LOCAL_MACHINE\Systems\CurrentControlSet\Control\GraphicsDrivers\Configuration
HKEY_LOCAL_MACHINE\Systems\CurrentControlSet\Control\GraphicsDrivers\Connectivity

New keys were created but it made no difference. The PC boots up with the main monitor having the desktop so I'm presuming everything is OK according to Windows. Yet somehow the software (Visual Pinball) treats the monitors differently, but how would it know they are different? I'm going to try the newest video driver & see how that works.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
CPU
AMD Athlon x4
Motherboard
HP / Foxconn
Memory
8.00 GB
Graphics Card(s)
GTX 750Ti SC
Monitor(s) Displays
ACER
Hard Drives
1TB Seagate
PSU
380W
Cooling
Stock
Internet Speed
3 Mbps
Ok Mike now just for the future it is always a good idea to back up the registry before you make any changes to it for two reasons in my book anyway and that is if you accidentally delete an entry of any sort or have issues after doing that then it is a simple process to reinstate the entries deleted.

If the entries I am deleting are reasonably important to the system then the saved file I name REGEDIT and the date so that I know exactly when the reg was changed the backup takes up no space to mention and is very simple and quick to do. So for teh sake of doing that you risk having to do a repair install or worse a total clean install.
Registry - Backup and Restore

Anyway lets see what happens with the new driver.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
I created a restore point & backed up the registry before deleting the keys.

I installed the new driver but it made no difference.

I'm going to see if there are any problems about installing an earlier version of the software.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
CPU
AMD Athlon x4
Motherboard
HP / Foxconn
Memory
8.00 GB
Graphics Card(s)
GTX 750Ti SC
Monitor(s) Displays
ACER
Hard Drives
1TB Seagate
PSU
380W
Cooling
Stock
Internet Speed
3 Mbps
Now actually you are a jump ahead of me - the next thing I was going to suggest was get an older version of the driver as the latest one could have bugs that your machine isn't compatible with.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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