Monitor loses signal before logon screen

Martin1491

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Brisbane, QLD, Australia
Now before you all link me to other places with the same problem, mine is a little different.

I turn on the computer, goes past the bios screen as normal, does the windows loading screen as normal, then the screen goes black and the "No Signal" message is displayed.

Now, here is why it is different. I type in my password and press enter, without being able to see and wait for the logon sound to play, then if I unplug monitors cable, I hear the noise of windows telling me a device has been disconnected, I plug it back in again the device connection noise then plays and low and behold, there is the desktop.

I have been running Windows 7 build 7100 for roughly about three weeks until this started happening about one week ago.

MONITOR: ViewSonic VX1932wm
GPU: Sapphire HD4850 512mb

-

Also, I have noticed too after logging, randomly Aero will disable itself, I have to open the 'Personalize' option and run the troubleshoot to get it to fix itself again.

I assume this is the correct section, as I am experiencing visual issues. Apologies if this is not the correct section.


Any suggestions are much appreciated. Thanks.
 

My Computer My Computer

At a glance

Windows 7 Build 7100 x64AMD Athlon 64 6000+ X2 3.1Ghz Dual Core2x2gb Transcend DDR2 PC6400 800MhzATI Sapphire Radeon HD4850 512mb
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Build 7100 x64
CPU
AMD Athlon 64 6000+ X2 3.1Ghz Dual Core
Motherboard
GA-M61SME-S2
Memory
2x2gb Transcend DDR2 PC6400 800Mhz
Graphics Card(s)
ATI Sapphire Radeon HD4850 512mb
Sound Card
Intergrated Realtek HD Audio
Monitor(s) Displays
ViewSonic VX1932wm
Screen Resolution
1440x900
Hard Drives
320GB Western Digital Internal
100GB Maxtor External
PSU
470W Thermaltake TR2
Cooling
Xigmatek Achilles S1284 HDT CPU Cooler, 2x12cm Case fans
Keyboard
Logitech EX 110 Series Keyboard
Mouse
Logitech LX7 Cordless Laser Mouse
Internet Speed
ADSL 512kbps
This could be down to a number of issues. In no particular order, these are graphics and/or monitor drivers, a faulty graphics card, faulty monitor cable. If your graphics card has another port, try to connect to that one. Do you use a DVI-VGA adapter plug? If so, it is possible that this has become damaged (I've had this issue with mine). Fortunately, they are cheap and easily replaced. If your card requires additional power, ensure that this is connected and that the card is correctly seated.
 

My Computer My Computer

At a glance

Windows 8.1 Pro RTM x64Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Brid...4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2...MSI GeForce GTX770 Gaming OC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Thanks for the reply, Dwarf. :)

Don't think the graphics card or monitor cable are faulty, I mean once I unplug and plug back in, it all works perfectly fine, can still run games etc. without fault. I don't use an adapter, it is simply DVI out from the video card, straight into the monitor.

Tried the second DVI port on the graphics card with the same problem.

Now, as it comes down to drivers. I think I may have fixed it, for now that is... I disabled the driver for the monitor in the 'Devices and Printers' section. But also updated to the latest Catalyst Control Centre and actual video drivers. I did a hot reboot and I could see the logon screen. So which ever one of those two things that has fixed the issue I am not entirely sure.

Thanks again, Martin.

I will keep the thread updated if it happens again after a cold boot.



EDIT: Alright, the blank screen is properly fixed now, after the cold boot it all worked normally.

Now there is just the issue of the Aero effects randomly being disabled after a few seconds on startup...
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Build 7100 x64AMD Athlon 64 6000+ X2 3.1Ghz Dual Core2x2gb Transcend DDR2 PC6400 800MhzATI Sapphire Radeon HD4850 512mb
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Build 7100 x64
CPU
AMD Athlon 64 6000+ X2 3.1Ghz Dual Core
Motherboard
GA-M61SME-S2
Memory
2x2gb Transcend DDR2 PC6400 800Mhz
Graphics Card(s)
ATI Sapphire Radeon HD4850 512mb
Sound Card
Intergrated Realtek HD Audio
Monitor(s) Displays
ViewSonic VX1932wm
Screen Resolution
1440x900
Hard Drives
320GB Western Digital Internal
100GB Maxtor External
PSU
470W Thermaltake TR2
Cooling
Xigmatek Achilles S1284 HDT CPU Cooler, 2x12cm Case fans
Keyboard
Logitech EX 110 Series Keyboard
Mouse
Logitech LX7 Cordless Laser Mouse
Internet Speed
ADSL 512kbps
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