Mouse freezes when connecting laptop to projector

[dpesios]

Hello everybody,

I'm experiencing the following problem with my new Sony Vaio VPCSB3L9E/W, but I don't know the exact model projector because it is in a classroom, shield in a box on the roof.

Well, whenever i connect my laptop using the commonly known Win + P the mouse pointer freezes. The keyboard is active and using the arrows I can send signal through the VGA port. The same happens with Fn + F7 shortcut.

Has to do anything with the resolution ?
Is there any short-cut to re-enable the mouse if it is somehow disabled ?

Any suggestions ?

Thanks in advance.

 

[Maguscreed]

I'm confused here, the laptop you mention came with windows 7, but you have your operating system listed as xp?

 

[dpesios]

I apologise for the confusion. The laptop I mentioned (sony vaio) came with Windows 7 and belongs to a fellow student.However, my computer uses Windows XP - I thought it would not appear somewhere in the post, I'm new in the forum.

My questions are valid

Thanks.

 

[Maguscreed]

Thanks for clearing that up, helps to know exactly what we are working with*
I have two immediate guesses as to culprit.

1 - Over aggressive antivirus/firewall software blocking access to things for no real reason. (in which case snoozing the software before connecting would fix the issue)

2 - A driver conflict, which would be difficult to troubleshoot from a third person perspective as knowing which driver is specifically at fault would require more direct contact, and more than likely some troubleshooting procedures.

*note : not using windows 7 doesn't immediately mean you won't get support here it's a friendly bunch.

 

[dpesios]

I will try both in two days when I have access to the projector.

Regarding the drivers maybe an update will help (especially for the touchpad driver).

Let you know if it is fixed.

 

[dpesios]

OK.

I updated the touch-pad driver and the problem has been solved.
I also apologize for the delay.

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