Mouse is acting flaky. Can't narrow down to mouse or USB port

bfollowell

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I have a Logitech MX518 optical gaming mouse. I've had it for a little over eight years. It's started acting a little flaky and I'm not sure if the mouse is the problem or the USB ports on my computer. The mouse just drops out completely. The red light goes out. It's as if the mouse has been unplugged. Whenever it drops out, it only stays out for a second or two and then comes right back up. I'll hear the little "ding" sound that I hear whenever a new USB device is plugged in. There seems to be no pattern to the dropping out but it happens quite frequently; at least once every five to ten minutes up to every couple of minutes. I've tried different USB ports and the problem continues to happen with the mouse. I've used my external hard drives and other USB devices in those same USB ports and not experienced any problems whatsoever with them. The odd thing is that I've taken my mouse to work, even though it technically wasn't bring your mouse to work day, and used it for a whole shift without experiencing the first issue. I've used it on my wife's laptop and also expereinced no issues.

After eight years, I really can't complain if I have to buy a new mouse. I'd like to buy one of the new Logitech wireless gaming mice anyway. I'm just concerned that I may buy a new mouse only to find out I'm still experiencing the same problem. I'd really like to narrow the issue down to the mouse or my computer before I decide to purchase a new mouse.

My system is running Windows 7 Home Edition 64-bit. I've taken the mouse apart, cleaned it inside and out and checked for loose or broken connections. There seem to be no problems there. I've went into Device Manager and double-checked all of the USB Root Hubs to make certain "Allow the computer to turn off this device to save power" are unchecked. I really don't know what else to try. Any ideas?

Thanks.

- Byron Followell
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1Intel Core i5 750 @ 2.67GHzG.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3...896MB NVIDIA GeForce GTX 260 SLI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built Custom Rig
OS
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i5 750 @ 2.67GHz
Motherboard
EVGA P55 SLI 132-LF-E655-KR
Memory
G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600-PC3 12800
Graphics Card(s)
896MB NVIDIA GeForce GTX 260 SLI
Sound Card
Soundblaster X-Fi XtremeGamer
Monitor(s) Displays
ASUS VW246H
Screen Resolution
1920x1080@60Hz
Hard Drives
119GB ATA OCZ-AGILITY4 SCSI Disk Device (SSD)
59GB ATA OCZ-AGILITY SCSI Disk Device (SSD)
931GB ATA ST31000528AS SCSI Disk Device (SATA)
931GB ATA WDC WD1001FALS-0 SCSI Disk Device (SATA)
PSU
CORSAIR Enthusiast Series TX850 V2 850W
Case
Antec Two Hundred
Cooling
Cooler Master Hyper 212 Plus CPU Cooler & 3 120mm case fans
Keyboard
Logitech G710+
Mouse
Logitech G602
Internet Speed
30Mbps
Antivirus
Norton Security and Backup 2015

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windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
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windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
I agree and vote for a new mouse. Try a different mouse in the suspect computer to see if it drops out too. I would think if all other USB devices perform fine, the mouse has some issue even though it works at work.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
The fact that the mouse is 100% at other locations would lead me to believe it's a interference problem. Move your computer if possible and see if it helps. How close are you to any other wireless devises? My Logitech wireless mouse/keyboard came with a long usb cable so I could locate the usb receiver close to the mouse/keyboard and it works great, no lag in either mouse or keyboard.
 

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Win8/8.1,Win7-U64, Vista U64, uncounted Linux...AMD and Intell, 9590, 8350, i5 3570kCorsair G SkillCrossfired Sapphire HD 7950 Vapor-X, ASUS R9 ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom, Dell and Lenono LT's
OS
Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
CPU
AMD and Intell, 9590, 8350, i5 3570k
Motherboard
CFVFZ, GA990FXA, Z77e-itx
Memory
Corsair G Skill
Graphics Card(s)
Crossfired Sapphire HD 7950 Vapor-X, ASUS R9 280X TOP
Sound Card
Realtek ALC889
Monitor(s) Displays
ViewSonic VX2770SMH 27" / ViewSonic VX2433 LCD 24"
Screen Resolution
1080i HD
Hard Drives
Samsung SSD 840 Pro
OCZ Agility 3's
OCZ Vector's
WD's Blue, red, green, Velociraptors
Seagate USB3 & Hybrid's
ASUS Blu-Ray
ASUS DVD
PSU
Corsair AX1200i, Seasonice 850 Gold
Case
Cooler Master HAF 922 & HAF 932, Lian Li Train case.
Cooling
Air, Glacer 240L expanded, custom EK loop with duel D5's
Keyboard
Microsoft SideWinder X4 USB Keyboard / Logitech 250 PS2
Mouse
Logitech G500 / MS wireless 5000
Internet Speed
Best of 5ms / 75+ dn / 12+ up More or less.
Antivirus
MS esentials-MalwareBytes
Browser
Firefox Chromebook
I think a new gaming mouse under the tree also makes sense.
 

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Windows 7 Ultimate 64i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 ...32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133XFX Radeon 7870 2GB DDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
The fact that the mouse is 100% at other locations would lead me to believe it's a interference problem. Move your computer if possible and see if it helps. How close are you to any other wireless devises? My Logitech wireless mouse/keyboard came with a long usb cable so I could locate the usb receiver close to the mouse/keyboard and it works great, no lag in either mouse or keyboard.

Thanks for the reply but, as this is a wired mouse, it doesn't apply.

- Byron
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1Intel Core i5 750 @ 2.67GHzG.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3...896MB NVIDIA GeForce GTX 260 SLI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built Custom Rig
OS
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i5 750 @ 2.67GHz
Motherboard
EVGA P55 SLI 132-LF-E655-KR
Memory
G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600-PC3 12800
Graphics Card(s)
896MB NVIDIA GeForce GTX 260 SLI
Sound Card
Soundblaster X-Fi XtremeGamer
Monitor(s) Displays
ASUS VW246H
Screen Resolution
1920x1080@60Hz
Hard Drives
119GB ATA OCZ-AGILITY4 SCSI Disk Device (SSD)
59GB ATA OCZ-AGILITY SCSI Disk Device (SSD)
931GB ATA ST31000528AS SCSI Disk Device (SATA)
931GB ATA WDC WD1001FALS-0 SCSI Disk Device (SATA)
PSU
CORSAIR Enthusiast Series TX850 V2 850W
Case
Antec Two Hundred
Cooling
Cooler Master Hyper 212 Plus CPU Cooler & 3 120mm case fans
Keyboard
Logitech G710+
Mouse
Logitech G602
Internet Speed
30Mbps
Antivirus
Norton Security and Backup 2015
Thanks for the advice everyone. Since Amazon has the Logitech G700S for only $59.99, I think I'm going to pick it up for myself as an early Christmas present. Eight years is a good run for any mouse, especially one that gets as much use and abuse as mine.

- Byron
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1Intel Core i5 750 @ 2.67GHzG.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3...896MB NVIDIA GeForce GTX 260 SLI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built Custom Rig
OS
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i5 750 @ 2.67GHz
Motherboard
EVGA P55 SLI 132-LF-E655-KR
Memory
G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600-PC3 12800
Graphics Card(s)
896MB NVIDIA GeForce GTX 260 SLI
Sound Card
Soundblaster X-Fi XtremeGamer
Monitor(s) Displays
ASUS VW246H
Screen Resolution
1920x1080@60Hz
Hard Drives
119GB ATA OCZ-AGILITY4 SCSI Disk Device (SSD)
59GB ATA OCZ-AGILITY SCSI Disk Device (SSD)
931GB ATA ST31000528AS SCSI Disk Device (SATA)
931GB ATA WDC WD1001FALS-0 SCSI Disk Device (SATA)
PSU
CORSAIR Enthusiast Series TX850 V2 850W
Case
Antec Two Hundred
Cooling
Cooler Master Hyper 212 Plus CPU Cooler & 3 120mm case fans
Keyboard
Logitech G710+
Mouse
Logitech G602
Internet Speed
30Mbps
Antivirus
Norton Security and Backup 2015
Good idea Byron, keep us informed. :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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