movie maker has stopped working

jpika

New member
Local time
4:07 AM
Messages
2
environment:
windows 7 enterprise SP 1 64 bit
windows essentials 2012
movie maker version 2012

problem:
after starting Movie Maker and importing a bunch of pictres from my camera (.JPEG) and after clicking for a whil in the list of the pictures from one to the other (e.g. setting the duration, etc.) I get the message "move maker has stopped working".

my video card drivers are up to date, the problem persists even if I run it in compatibility mode for lower version (vista),

below is a record from the event log:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: MovieMaker.exe
P2: 16.4.3508.205
P3: 5111fa77
P4: igd10umd32.dll
P5: 8.15.10.2342
P6: 4d8d3b0c
P7: c0000005
P8: 000e33c1
P9:
P10:
Attached files:
C:\Users\jpika\AppData\Local\Temp\WEREE54.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\jpika\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_MovieMaker.exe_c7ca7eebb794b9ac2f60d11517e7e1647635_06a6f057
Analysis symbol:
Rechecking for solution: 0
Report Id: a9edde4f-0f38-11e3-9809-402cf41b8519
Report Status: 1
 

My Computer My Computer

Computer type
PC/Desktop
OS
windows 7 enterprise SP1 64 bit
Use the "repair" options in add/remove programs (find it in the Control Panel)
If all else fails, try re-installing.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP ProBook 4530s
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core i3 2310M @ 2.1 Ghz
Memory
8.00GB DDR3 1333MHz
Graphics Card(s)
Intel HD Graphics family 1.6GB
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1366 x 768 (32-bit) (60 Hz)
Hard Drives
OCZ SSD Hard Disk 150 GB
Case
Is that really necessary?
Keyboard
Integreted Keyboard - KBC Version 22.1A
Mouse
Logitech Wireless Mouse
Internet Speed
Ping: 26ms Download: 31.66 Mbps Upload: 1.95 Mbps
Browser
Google Chrome
thank you, the reapair option brought no progress. Finally I discovered that the driver was old and did so by manual check of the version date. My previous driver check, done by windows, gave me a wrong result ( = OK) and only after manula comparison of the version date I realized that 2011 indicates probably an outdated version.
 

My Computer My Computer

Computer type
PC/Desktop
OS
windows 7 enterprise SP1 64 bit
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