Moving files between two Bitlocked external harddrives closely freezes

joshdw

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Hello guys,

I am wondering if anyone can help me figure out what on earth is causing these strange freezes.

I have two external hard drives with these specs:
HGST HDS 5C4040ALE630 - 4 TB NTFS Partition - GPT
Hitachi HDS5C3020ALA632 - 2 TB NTFS Partition - MBR
(Both are encrypted with Bitlocker, might have something to do with it)

Both are hooked up via USB3.0 ports (with 3.0 cables) directly into the motherboard.

So what is the problem? Well I can access them both at the same time, no problem. I can copy and move files from one of the drives to my internal drives and vice versa, even at the same time. But, I can NOT copy or move files from one drive directly to the other. The transfer process will start but freeze after a few dozen megabytes and stay frozen until I cancel the transfer, and wait a few minutes for it to react.

I use TeraCopy, I have uninstalled and tried the normal windows 7 file transfer but that hasn't helped either. Furthermore, with windows 7's default file transfer I wasn't able to cancel it and I eventually had to shut down the pc.

So right now I have to move files from drive A to an internal drive C, then move the file from drive C to drive B. It is simply annoying and I do not understand what is happening.

I've also checked the drives, they have no errors, no bad sectors, they are running great (no noises either).

Any ideas? Thanks a lot in advance!
 

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Windows 7 Ultimate 64-bit SP1Intel Core i5 4670K @ 3.40GHz16.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)2047MB NVIDIA GeForce GTX 760 (MSI)
Computer type
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OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5 4670K @ 3.40GHz
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MSI Z87-G45 GAMING (MS-7821)
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16.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
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2047MB NVIDIA GeForce GTX 760 (MSI)
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Hard Drives
111GB KINGSTON SV300S37A120G ATA Device (SSD)
2794GB Seagate ST3000DM001-9YN166 ATA Device (SATA)
465GB Seagate ST3500320NS ATA Device (SATA)
931GB Seagate ST1000DM003-1CH162 ATA Device (SATA)
3726GB Hitachi HGST HDS 5C4040ALE630 USB Device (USB
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LEPA G 650W 80 PLUS Gold
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Fractal Design Define R4 (Arctic White)
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Corsair H60 74.4 CFM Liquid CPU Cooler
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Do any errors come up saying anything at all about bitlocker? Because i think you are probably right when you said that bitlocker could have something to do with it because what bitlocker does is encrypt to secure the files you want secured. So i would try turning that off first and then try and transfer the files you need/want and see if it succeeds. If it doesnt; post back.
 

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Windows 7 ultimate 64-bitIntel I7 2600K 3.4ghzCorsair 16gb ddr3 1600mhzNvidia Geforce gt 430
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custom built
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Windows 7 ultimate 64-bit
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Intel I7 2600K 3.4ghz
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Asus Evo P8P67
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Corsair 16gb ddr3 1600mhz
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Dell E198WFP
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logitech mk700
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Also have a pretty bad speaker setup which is a klipsch promedia 5.1 surround speaker setup with huge subwoofer and lg blu ray player/writer. Also a hp officejet pro 8600 plus wireless all in one and a logitech s7500 webcam.
Do any errors come up saying anything at all about bitlocker? Because i think you are probably right when you said that bitlocker could have something to do with it because what bitlocker does is encrypt to secure the files you want secured. So i would try turning that off first and then try and transfer the files you need/want and see if it succeeds. If it doesnt; post back.

No errors, it just completely freezes, it's usually after a few seconds and approximately 337 MB.
The 2 TB drive is completely full, thus the reason I'd like to copy the files onto the 4TB drive. I initiate a transfer for a 1GB file and it will start fine, great speeds, then just freeze and stay frozen till I cancel it and wait a few minutes for it to cancel.

I'd rather not remove the bitlocker because it takes hours on such large drives, plus after messing around a bit more I found that, I can't copy files from drive A to an internal drive C AND copy files from internal drive C to drive B at the same time.
Does this mean my board can't support transfers like this?
Specs are in my profile.

Thanks for the help!
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bit SP1Intel Core i5 4670K @ 3.40GHz16.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)2047MB NVIDIA GeForce GTX 760 (MSI)
Computer type
PC/Desktop
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5 4670K @ 3.40GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
16.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 760 (MSI)
Monitor(s) Displays
Acer H236HL
Screen Resolution
1920x1080@60Hz
Hard Drives
111GB KINGSTON SV300S37A120G ATA Device (SSD)
2794GB Seagate ST3000DM001-9YN166 ATA Device (SATA)
465GB Seagate ST3500320NS ATA Device (SATA)
931GB Seagate ST1000DM003-1CH162 ATA Device (SATA)
3726GB Hitachi HGST HDS 5C4040ALE630 USB Device (USB
PSU
LEPA G 650W 80 PLUS Gold
Case
Fractal Design Define R4 (Arctic White)
Cooling
Corsair H60 74.4 CFM Liquid CPU Cooler
Antivirus
Common sense
Browser
Firefox
So I read a bit online and the help of a friend:

I DISABLED write cache on the drive that has the files.
I ENABELD write cache on the drive that is receiving the files.

Seems to be working good now, but it's running at 26MB/s instead of the normal 100+. Really want to know if there's an alternative route. Don't want to do this every time I need to transfer files back and forth.

Edit: After a few files it stopped again. It seems to be only the 2TB drive that is slow. I can't open explorer to it, but the 4TB is fine.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bit SP1Intel Core i5 4670K @ 3.40GHz16.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)2047MB NVIDIA GeForce GTX 760 (MSI)
Computer type
PC/Desktop
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5 4670K @ 3.40GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
16.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 760 (MSI)
Monitor(s) Displays
Acer H236HL
Screen Resolution
1920x1080@60Hz
Hard Drives
111GB KINGSTON SV300S37A120G ATA Device (SSD)
2794GB Seagate ST3000DM001-9YN166 ATA Device (SATA)
465GB Seagate ST3500320NS ATA Device (SATA)
931GB Seagate ST1000DM003-1CH162 ATA Device (SATA)
3726GB Hitachi HGST HDS 5C4040ALE630 USB Device (USB
PSU
LEPA G 650W 80 PLUS Gold
Case
Fractal Design Define R4 (Arctic White)
Cooling
Corsair H60 74.4 CFM Liquid CPU Cooler
Antivirus
Common sense
Browser
Firefox
Bump! I'd love to find out what is causing this :(
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bit SP1Intel Core i5 4670K @ 3.40GHz16.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)2047MB NVIDIA GeForce GTX 760 (MSI)
Computer type
PC/Desktop
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5 4670K @ 3.40GHz
Motherboard
MSI Z87-G45 GAMING (MS-7821)
Memory
16.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 760 (MSI)
Monitor(s) Displays
Acer H236HL
Screen Resolution
1920x1080@60Hz
Hard Drives
111GB KINGSTON SV300S37A120G ATA Device (SSD)
2794GB Seagate ST3000DM001-9YN166 ATA Device (SATA)
465GB Seagate ST3500320NS ATA Device (SATA)
931GB Seagate ST1000DM003-1CH162 ATA Device (SATA)
3726GB Hitachi HGST HDS 5C4040ALE630 USB Device (USB
PSU
LEPA G 650W 80 PLUS Gold
Case
Fractal Design Define R4 (Arctic White)
Cooling
Corsair H60 74.4 CFM Liquid CPU Cooler
Antivirus
Common sense
Browser
Firefox
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