MS Office 2007 won't install!

[in2tech]

I reloaded my laptop several month's ago. I like cleaning my machine when I get a bunch of programs I try out etc... I hadn't tried to reload the Microsoft Office Home and Student 2007 version because I hadn't needed it until now for a project I am working on.

I put it in the drive and it just makes that noise like it is spinning up. So I tried MS Office on another laptop and it came up fine to install, (was just checking the disk was alright), and I also put my Microsoft Flight Simulator in my CD drive and it came up fine to install. What could be the problem since I know my drive is working and the MS Office CD is working?

Also, when I tried clicking on the CD drive through the Computer window it ejects the disk and has a statement like a disk was never in the drive.

Is it possible I disabled that auto play thing? But if I had when I was messing around with Windows 7 Ultimate why would the MS Flight SImulator CD work?

Confused in laptop land! And thanks for your help!

 

[richnrockville]

Have you tried to clean off the disk? Or your cd drive could be dirty and not recognize the disk.

Can we assume that other cd's read properly.

Rich

 

[in2tech]

Yes the MS Office 2007 cd work's fine in another laptop and a different Microsoft cd work's fine in my laptop. That's what has me confused. And I also cleaned the MS Office 2007 cd just incase. It's funny that just that cd is not working in my laptop, but other cd's read fine in my laptop!

Just tried it again and it won't boot up. It just keeps making that awful noise like it is trying to spin up, but once again the MS Office 2007 cd boots fine on another laptop!

So my cd drive is working and the cd is working!

 

[brady]

Maybe the installer is stuck, have you restarted your laptop and tried the installation again?

if the other laptop is on the same network, you can share the working drive and install it from there... as a work around.

 

[in2tech]

Murphy's Law was in effect for this problem. I moved my latop to a different surface, (put it on a large heavy plastic t.v. tray type table) that I use sometimes when setting in my comfortable chair to work on my laptop, away from the heavy, and I might add, very level desk that it is usually on and the Microsoft Office Home and Student 2007 loaded without a problem.

I am guessing that only for that DVD that the moons (literally) were not aligned properly. So try a different surface before taking your laptop into the shop because only one DVD won't load Weird isn't it?

Thanks to everyone for your help! Anyone ever have a Murphy's Law problem before?