Solved MS wireless keyboard not responding to keystrokes/wireless mouse works

imabukucho

EnthusiastStudying
Local time
1:39 PM
Messages
13
Location
Sasebo, Japan
MS Wireless Comfort Keyboard/mouse combination, Model 1.0A -1045 is malfunctioning in the operation of the keyboard. The mouse is working, so my thought is that the receiver is okay. The keyboard stopped working today. I replaced the batteries, reset the button on the bottom of the keyboard and the button on the receiver, ensuring the proper sequencing. Still no joy. Removed all of the screws on the bottom of the keyboard, carefully checked the membrane inside, ensuring cleanliness before re-installing. Still no joy. I visited the MS support website. Unable to locate my brand. Thinking that downloading a new driver might help, i checked my settings for device drivers in My Computer. All drivers seem to be okay according to My Computer>Devices>Keyboard. Searched a couple of other forums and found that others have experienced the same problem. I've misplaced the software that came with the set-up. MS support website no help in trying to find software for this particular model. Any ideas from you Win7 gurus? Many thanks in advance.:confused:
 

My Computer My Computer

At a glance

Windows 7 Professional 32 bit2.4 Gigahertz AMD Phenom 9750 Quad-Core4GBNVIDIA GeForce GT740
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 32 bit
CPU
2.4 Gigahertz AMD Phenom 9750 Quad-Core
Motherboard
GA-MA785GM-US2H (Gigabyte Technology)
Memory
4GB
Graphics Card(s)
NVIDIA GeForce GT740
Hard Drives
Drive C: 520GB, Drive G: 480GB, Drive N: 160GB (External)
Antivirus
AVG (Free Edition)
Browser
IE 11 and Firefox
Have you run Windows Updates and see if it offers a new driver.
The keyboard is very old. Just might be time for a new one. You could also go to Device Manager and select update driver for the keyboard.

I have 6 or 7 old keyboards. Also gave a few away. I have never wore one out. Just kept buying them looking for one I really liked.
Years later I found one I like.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Bear, thanks for your reply. I was thinking the same thing, so my suspicions have been confirmed. I plugged in an old USB keyboard and it works fine. I am curiouse, tomorrow i'll try my old Compaq Keyboard...yes, i kept it after all of these years. Just want to see if it works. Guess that i'll start searching for a new wireless wonder...thanks for the help!
 

My Computer My Computer

At a glance

Windows 7 Professional 32 bit2.4 Gigahertz AMD Phenom 9750 Quad-Core4GBNVIDIA GeForce GT740
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 32 bit
CPU
2.4 Gigahertz AMD Phenom 9750 Quad-Core
Motherboard
GA-MA785GM-US2H (Gigabyte Technology)
Memory
4GB
Graphics Card(s)
NVIDIA GeForce GT740
Hard Drives
Drive C: 520GB, Drive G: 480GB, Drive N: 160GB (External)
Antivirus
AVG (Free Edition)
Browser
IE 11 and Firefox
The keyboard - any keyboard - should work without any special drivers. It will just be seen as a standard keyboard and any special/preprogrammed keys (like media, Office, or browser support keys) will not work.

Remember, keyboards have to work without special drivers or else you could not install Windows in the first place, not to mention enter/edit the BIOS Setup Menu, or use the keyboard in Safe Mode.

Before buying anything, I would start over. Uninstall the driver and then shutdown AND UNPLUG the computer from the wall. This ensures the ATX Form Factor required +5Vsb standby voltages running through the motherboard (and USB connectors) when the computer is simply shut down are totally removed and any setting (perhaps in the dongle too) being held by that standby voltage is released.

Then connect power and fire up and see what happens.
 

My Computer My Computer

At a glance

Windows 7 Profession 64-bitIntel Core i7-860 QuadMushkin 4x2Gb PC12800Gigabyte GTX260 896Mb
Computer Manufacturer/Model Number
BrightWorks Systems B4
OS
Windows 7 Profession 64-bit
CPU
Intel Core i7-860 Quad
Motherboard
Gigabyte P55-UD4P
Memory
Mushkin 4x2Gb PC12800
Graphics Card(s)
Gigabyte GTX260 896Mb
Sound Card
Integrated 7.1 HD Dolby
Monitor(s) Displays
2 Samsung 2220wm-HAS 22"
Screen Resolution
1680 x 1050 | 1680 x 1050
Hard Drives
WD HE 1Tb
PSU
Corsair TX-750W
Case
Ultra M998
Cooling
OEM
Keyboard
MS Wireless Comfort 5000
Mouse
MS Wireless 5000
Internet Speed
Cable and pretty darn fast
wireless keyboard/mouse

Itaregid, keyboard and mouse both working fine. I unplugged my machine completely, rebooted the next day...all seems well now. Thanks to all for the help.
 

My Computer My Computer

At a glance

Windows 7 Professional 32 bit2.4 Gigahertz AMD Phenom 9750 Quad-Core4GBNVIDIA GeForce GT740
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 32 bit
CPU
2.4 Gigahertz AMD Phenom 9750 Quad-Core
Motherboard
GA-MA785GM-US2H (Gigabyte Technology)
Memory
4GB
Graphics Card(s)
NVIDIA GeForce GT740
Hard Drives
Drive C: 520GB, Drive G: 480GB, Drive N: 160GB (External)
Antivirus
AVG (Free Edition)
Browser
IE 11 and Firefox
Great! Thanks for the followup.
 

My Computer My Computer

At a glance

Windows 7 Profession 64-bitIntel Core i7-860 QuadMushkin 4x2Gb PC12800Gigabyte GTX260 896Mb
Computer Manufacturer/Model Number
BrightWorks Systems B4
OS
Windows 7 Profession 64-bit
CPU
Intel Core i7-860 Quad
Motherboard
Gigabyte P55-UD4P
Memory
Mushkin 4x2Gb PC12800
Graphics Card(s)
Gigabyte GTX260 896Mb
Sound Card
Integrated 7.1 HD Dolby
Monitor(s) Displays
2 Samsung 2220wm-HAS 22"
Screen Resolution
1680 x 1050 | 1680 x 1050
Hard Drives
WD HE 1Tb
PSU
Corsair TX-750W
Case
Ultra M998
Cooling
OEM
Keyboard
MS Wireless Comfort 5000
Mouse
MS Wireless 5000
Internet Speed
Cable and pretty darn fast
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