MS Word 2003 - corrupting normal.dot

[porkr]

Lately I am having an issue opening Word docs on my W7 64 bit Professional lap top.

When attempting to open a .doc file, I receive the following errors :






I have attempted repairing, uninstall/re-install, and finally deleting the normal.dot file.
Deleting the normal.dot file works for ONE doc to be opened but after I close and try to re-open Word, I get the same error.

Any ideas on what to try next or what the problem may be ?

 

[Jacee]

See if there is something here to help you http://office.microsoft.com/en-us/downloads/HA010449811033.aspX

 

[porkr]

See if there is something here to help you http://office.microsoft.com/en-us/downloads/HA010449811033.aspX

Thank you -- I installed the compatibility pack and all is working well for now.

 

[Jacee]

Good to know