- Local time
- 7:41 AM
- Messages
- 52
Lately I am having an issue opening Word docs on my W7 64 bit Professional lap top.
When attempting to open a .doc file, I receive the following errors :


I have attempted repairing, uninstall/re-install, and finally deleting the normal.dot file.
Deleting the normal.dot file works for ONE doc to be opened but after I close and try to re-open Word, I get the same error.
Any ideas on what to try next or what the problem may be ?
When attempting to open a .doc file, I receive the following errors :


I have attempted repairing, uninstall/re-install, and finally deleting the normal.dot file.
Deleting the normal.dot file works for ONE doc to be opened but after I close and try to re-open Word, I get the same error.
Any ideas on what to try next or what the problem may be ?
Last edited:
My Computer
- Computer Manufacturer/Model Number
- IBM 8291-E2U ; 9120-CTO ; 4061-BL2
- OS
- Windows 7 32 bit and 64 bit Professional
- CPU
- Intel Pentium 4 ; AMD SEMPRON 3600+
- Memory
- 2.5GB ; 4GB
- Graphics Card(s)
- NVIDIA GS8400
- Monitor(s) Displays
- HP W2207