MSE shuts down on reboot

[bnwrx]

I am trying to use MSE on my Win7 computer, but when the computer reboots I get a flag saying MSE is not on and do I want to turn it on. I click yes everytime but when I reboot it is off again. What am I doing wrong here?

 

[richc46]

Try typing services in search. Make sure MSE is set to on or automatic

Go to msconfig, make sure it is set as a service that starts at boot. Type msconfig in search.

 

[bnwrx]

MSE is not listed under services. MSCONFg shows MSE is running.

Thanks for your reply

 

[not so gray matter]

Try this tutorial:

http://www.sevenforums.com/tutorials/296-start-menu-all-programs-add-delete-shortcuts.html

MSE should already be in the list in msconfig, but if it isn't for some odd reason, you can add it that way.

 

[bnwrx]

It is in the list under the "Startup" tab. But I have to manually turn it on. ?

 

[derekimo]

Is this box checked in the settings tab?

 

[bnwrx]

Yes

 

[derekimo]

Maybe see if checking for an upgrade will help.

 

[karlsnooks]

Yes

Are you perhaps "trying to" run more than one anti-virus software?

 

[bnwrx]

Yes

Are you perhaps "trying to" run more than one anti-virus software?

No not at this time.

 

[bnwrx]

Maybe see if checking for an upgrade will help.

It says I have the latest version.

this is quite frustrating.

 

[rerice]

Are you using Mouseimp Pro? If so post back for the solution.

 

[bnwrx]

Are you using Mouseimp Pro? If so post back for the solution.

Not using it,never heard of it.

 

[bnwrx]

So I just rebooted and the same result. MSE is turned OFF, and I have the 3 choices:
Turn on Windows Defender
Turn on MSE(choosing this option will run a signed program registered to MSE that Windows Can't monitor)
Get a different antispyware program online

I always select the 2nd option but when I turn off the computer, then turn it on again MSE is not running and I repeat this process. Question, what do they mean with that "choosing this option" phrase?

thanks

 

[karlsnooks]

bnwrx,

Let's try the good old uninstall / reinstall route.

first download a fresh copy of MSE, then disconnect from the Internet.

Using Control Panel | Programs and Features, uninstall MSE.

Now install that fresh download and proceed just as if this was the very first time with MSE. Quck Scan, reconnect, update MSE, rescan.

If this doesn't work then I suspect an evil virus and we'll go at it that way.

 

[Jacee]

Uninstall MSE and reinstall it again ....
http://www.microsoft.com/security_essentials/

If you haven't activated your valid copy of Windows 7 then MSE won't run.

 

[karlsnooks]

Jacee,

"If you haven't activated your valid copy of Windows 7 then MSE won't run."

That I didn't know. I'll need to tuck that piece of info away in the memory banks.

thanks, karl

 

[bnwrx]

Uninstall MSE and reinstall it again ....
http://www.microsoft.com/security_essentials/

If you haven't activated your valid copy of Windows 7 then MSE won't run.

.
I've been running a purchased version of 7 since it was released in Oct 09. MSE seemed to work fine then. I tried some other AV programs, which I have uninstalled and cleaned any residual files that I found, then installed MSE again. I also, today, uninstalled/reinstalled MSE with the latest version available from MS. It is this version which I am now running. I am only running MSE currently, no other AV or Spyware software is running.

thanks

 

[richc46]

I bet some residual is left. Try either ccleaner or a system restore. If not too far back my vote is for SR

http://www.ccleaner.com/

 

[bnwrx]

Did both earlier to no avail...