Solved MSi laptop crashes without BSOD, please advise

LittleTris

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Hi guys, my MSi GT780 DXR laptop keeps crashing (turning itself totally off, without even showing BSOD) :cry: Often this happens when I am playing Warcraft, but I think it also once happened when I was simply browsing the net. It restarts itself within a few seconds and no error messages are displayed. It can crash several times a day, or let me play Warcraft for hours without crashing - very unpredictable :confused:

I have tried to find dump files to paste here, but I can't find any (I can't even find the folder they are supposed to be in). I read the info about what to do before posting however, and here is the file with information about my computer attached.

Any advice would be very much appreciated - many thanks.

Please see further information below about:
a) my laptop specs
b) start up and recovery settings
c) Performance options settings (originally the paging file was about 8000 MB so after reading advice on forums I made it bigger to 13000 MB)
d) The information I received when I ran DumpConfigurator.hda. One thing I am not sure about is that it says I do not have admin permissions, I clicked to Elevate this HTA but it only seems to elevate me for that login, and I'm afraid if I change it permanently I am putting my laptop at risk - is that right?).

a)
upload_2015-3-22_10-34-21-png.6672


b)
upload_2015-3-22_10-28-24-png.6670


c)
upload_2015-3-22_10-29-30-png.6671


d)
upload_2015-3-22_10-43-35-png.6673
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7-2670QM 2.20 GHz8192 MBNVIDIA GTX 570M
Computer type
Laptop
Computer Manufacturer/Model Number
MSi
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7-2670QM 2.20 GHz
Motherboard
GT780 DXR
Memory
8192 MB
Graphics Card(s)
NVIDIA GTX 570M
Hard Drives
Western Digital WD7500BPKT 750GB in raid zero configuration
Antivirus
AVG Free Edition
Browser
Firefox / Internet Explorer
Just an update for the benefit of anyone who has the same problem in the future, we noticed that very occasionally when the laptop crashed the screen pixelated for a second before the crash. We replaced the graphics card with one we bought from ebay (exactly the same spec) for about £100 and haven't had a crash since. Therefore it seems the graphics card was broken. Try this if you have the same problem as I did.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7-2670QM 2.20 GHz8192 MBNVIDIA GTX 570M
Computer type
Laptop
Computer Manufacturer/Model Number
MSi
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7-2670QM 2.20 GHz
Motherboard
GT780 DXR
Memory
8192 MB
Graphics Card(s)
NVIDIA GTX 570M
Hard Drives
Western Digital WD7500BPKT 750GB in raid zero configuration
Antivirus
AVG Free Edition
Browser
Firefox / Internet Explorer
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