Mulitple random BSOD

Perry121

New member
Local time
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14
I have had many problems over the past year with BSOD's. The sepcs of my pc are:
AMD Athlon II X4 635 CPU
AMD Radeon HD 6800 GPU
2x4Gb GSkill Ares 1333Mhz RAM
Corsair CX500M PSU

I have replaced the RAM, GPU and PSU have been replaced as well as adding a new fan and case since the BSOD's began.
The BSOD codes are usualy pretty random but a lot of them point to kmode expection not handled. I have ran memtests overnight which resulted in no errors. i have ran dskchk and used crystaldiskinfo to check the hdd which was fine. This leads me to believ it must be a bad driver. However i have done a clean reinstall of windows and the BSOD's still happen. PLEASE HELP! I will attatch a file of some BSOD's that happened recently.
 
Last edited by a moderator:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II X4 635
Motherboard
Asus M4A78LT-M
Memory
GSkill Ares 8Gb (2x4Gb) DDR3 1333Mhz
Graphics Card(s)
AMD Radeon HD 6800
Hard Drives
Samsung HD502HJ
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Hi there,

Some of your dumps are blaming the display driver,

Code:
start             end                 module name
fffff880`0b0b4000 fffff880`0bda4000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: [COLOR="Blue"]atikmdag.sys[/COLOR]
    Timestamp:        [COLOR="Red"]Fri Dec 06 13:19:43 2013 [/COLOR](52A23F6F)
    CheckSum:         00CA856E
    ImageSize:        00CF0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Which is the latest version but it has been known to cause issues,

My Recommendation is to:

Uninstall your installed latest version of the display driver.

Then clean up any possible leftover.

Then install version 13.9 WHQL only.

Lately we have seen a lot of issues with the latest 13.12 WHQL AMD Catalyst.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Ok thankyou ill try that and let you know how it goes.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II X4 635
Motherboard
Asus M4A78LT-M
Memory
GSkill Ares 8Gb (2x4Gb) DDR3 1333Mhz
Graphics Card(s)
AMD Radeon HD 6800
Hard Drives
Samsung HD502HJ
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
This did not work. I did exactly what you said and im still getting lots of different blue screen with lota of different error messages
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II X4 635
Motherboard
Asus M4A78LT-M
Memory
GSkill Ares 8Gb (2x4Gb) DDR3 1333Mhz
Graphics Card(s)
AMD Radeon HD 6800
Hard Drives
Samsung HD502HJ
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
im still getting lots of different blue screen with lota of different error messages
In that case, do you think it might be a good idea to upload the .dmp files so Derek can analyse them, instead of guessing what the issue might be?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
I have uploaded the .dmp files in the attached file named Perry121
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II X4 635
Motherboard
Asus M4A78LT-M
Memory
GSkill Ares 8Gb (2x4Gb) DDR3 1333Mhz
Graphics Card(s)
AMD Radeon HD 6800
Hard Drives
Samsung HD502HJ
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
I have uploaded the .dmp files in the attached file named Perry121

Every dump in that previous upload is from Jan. 2014.

Can you run the tool again to give us the more recent .dmp files.

Additional information is required.

1. Download this .BAT file to your desktop

Download


2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

picture.php
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
ok here you go. also i would like to say that about half the time the pc crashed without a bsod so it just restarts itself suddenly.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II X4 635
Motherboard
Asus M4A78LT-M
Memory
GSkill Ares 8Gb (2x4Gb) DDR3 1333Mhz
Graphics Card(s)
AMD Radeon HD 6800
Hard Drives
Samsung HD502HJ
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
OK, there are no dump files in that one, have you ran disk cleanup or a program like Ccleaner?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
yea i have ran CCleaner because i heard it can help with bsod problems. to be honest though over the past 2 days i havnt received any blue screens but the pc simply crashes and restarts itself quite often.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II X4 635
Motherboard
Asus M4A78LT-M
Memory
GSkill Ares 8Gb (2x4Gb) DDR3 1333Mhz
Graphics Card(s)
AMD Radeon HD 6800
Hard Drives
Samsung HD502HJ
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Wait for another BSOD to occur and then upload the latest dmps. You can also work on the computer until it BSODs. Also, the computer can sometimes simply crash without a BSOD. Check the Minidump foler in your Windows directory to see if you have any dmps.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron N4030
OS
Windows 10 Home 64-Bit
CPU
Intel Core i3 380M @ 2.53GHz Arrandale 32nm Technology
Motherboard
Dell Inc. 0K13WN (CPU 1)
Memory
Total RAM = 4.00 GB and Usable RAM = 3.80 GB
Graphics Card(s)
Generic PnP Monitor (1366x768@60Hz) Intel HD Graphics (Dell)
Sound Card
IDT High Definition Audio CODEC Bluetooth Hands-free Audio
Monitor(s) Displays
1
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ATA WDC WD3200BEVT-7 SCSI Disk Device Size = 320.00 GB
Internet Speed
6-14 Mbps Max and 153 Kbps Min
Antivirus
MBAM Pro, Windows Defender, SuperAntiSpyware, SpyBot S&D
Browser
Microsoft Edge, IE11, Google Chrome, Firefox
Other Info
Your dude.
ok i will thank you
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II X4 635
Motherboard
Asus M4A78LT-M
Memory
GSkill Ares 8Gb (2x4Gb) DDR3 1333Mhz
Graphics Card(s)
AMD Radeon HD 6800
Hard Drives
Samsung HD502HJ
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Sorry i forgot to run it as administrator thats why it didnt have the .dmp files. here it is with the dmp files:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II X4 635
Motherboard
Asus M4A78LT-M
Memory
GSkill Ares 8Gb (2x4Gb) DDR3 1333Mhz
Graphics Card(s)
AMD Radeon HD 6800
Hard Drives
Samsung HD502HJ
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Let's try this,

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
here is the new dmp files
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II X4 635
Motherboard
Asus M4A78LT-M
Memory
GSkill Ares 8Gb (2x4Gb) DDR3 1333Mhz
Graphics Card(s)
AMD Radeon HD 6800
Hard Drives
Samsung HD502HJ
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
There is nothing in there.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
sorry here it is
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II X4 635
Motherboard
Asus M4A78LT-M
Memory
GSkill Ares 8Gb (2x4Gb) DDR3 1333Mhz
Graphics Card(s)
AMD Radeon HD 6800
Hard Drives
Samsung HD502HJ
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Did you turn on driver verifier?

Did you try the other display driver I recommended?

I still see the same one.

My Recommendation is to:

Uninstall your installed latest version of the display driver.

Then clean up any possible leftover.

Then install version 13.9 WHQL only.

Lately we have seen a lot of issues with the latest 13.12 WHQL AMD Catalyst.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Yea i did all that. I think that its the actual GPU that is not working. i swapped it out for my old one and it hasnt had a bsod yet :/ thankyou for all your help though i really appreciate it. If for some reason it carries on having problems ill repost.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II X4 635
Motherboard
Asus M4A78LT-M
Memory
GSkill Ares 8Gb (2x4Gb) DDR3 1333Mhz
Graphics Card(s)
AMD Radeon HD 6800
Hard Drives
Samsung HD502HJ
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Hi there this problem has not been solved. I replaced the GPU with my old one and then it starting blue screening and crashing again after a few days so i took that GPU out and used no GPU. Then it worked fine for about a week and starting crashing and getting BSOD's again.

After all my testing i have woked out that the GPU is fine, the HDD is fine, the RAM is fine and the PSU is fine. Also ive reinstalled windows so i know its not driver errors. Therefore im thinking its got to be the motherboard or the processor. However i think its more likely to be the motherboard but would love some advice.

Ive also attatched the latest .dmp files. some are when there was a gpu and some are without one.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II X4 635
Motherboard
Asus M4A78LT-M
Memory
GSkill Ares 8Gb (2x4Gb) DDR3 1333Mhz
Graphics Card(s)
AMD Radeon HD 6800
Hard Drives
Samsung HD502HJ
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
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