Multiple BSOD

[Desolous]

I believe it is a driver issue however I have updated all of my drivers that I can think of. I was using an Nvidia G Card and switched to ATI (Motherboard supports Crossfire for future use) Me and a Friend have been trying to fix the problem to no success.

Is Windows 7 . . .
- x86 32-bit
- the original installed OS on the system? Windows XP Corporate upgraded to 7
- an OEM or full retail version?
- Windows 7 Upgrade is Full Retail the XP was my dads.

- What is the age of system (hardware)? December 26th 2010 Was the first use
- What is the age of OS installation (have you re-installed the OS?) Have reinstalled multiple times for various reasons but they were all clean installs (wiping the HDD). Otherwise Dec 26th 2010

Attached is the Requirements listed from the locked thread in Documents.zip

 

[zigzag3143]

I believe it is a driver issue however I have updated all of my drivers that I can think of. I was using an Nvidia G Card and switched to ATI (Motherboard supports Crossfire for future use) Me and a Friend have been trying to fix the problem to no success.

Is Windows 7 . . .
- x86 32-bit
- the original installed OS on the system? Windows XP Corporate upgraded to 7
- an OEM or full retail version?
- Windows 7 Upgrade is Full Retail the XP was my dads.

- What is the age of system (hardware)? December 26th 2010 Was the first use
- What is the age of OS installation (have you re-installed the OS?) Have reinstalled multiple times for various reasons but they were all clean installs (wiping the HDD). Otherwise Dec 26th 2010

Attached is the Requirements listed from the locked thread in Documents.zip

Several problems

1- Five year old ATItools.sys file remove and install the newest driver only

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

2-Symantec Remove and replace with Microsoft Security essentials

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

http://www.microsoft.com/security_essentials/

3- Pool corruption test your memory with memtest

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

Ken J

 

[Desolous]

I believe it is a driver issue however I have updated all of my drivers that I can think of. I was using an Nvidia G Card and switched to ATI (Motherboard supports Crossfire for future use) Me and a Friend have been trying to fix the problem to no success.

Is Windows 7 . . .
- x86 32-bit
- the original installed OS on the system? Windows XP Corporate upgraded to 7
- an OEM or full retail version?
- Windows 7 Upgrade is Full Retail the XP was my dads.

- What is the age of system (hardware)? December 26th 2010 Was the first use
- What is the age of OS installation (have you re-installed the OS?) Have reinstalled multiple times for various reasons but they were all clean installs (wiping the HDD). Otherwise Dec 26th 2010

Attached is the Requirements listed from the locked thread in Documents.zip

Several problems

1- Five year old ATItools.sys file remove and install the newest driver only

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

2-Symantec Remove and replace with Microsoft Security essentials

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

http://www.microsoft.com/security_essentials/

3- Pool corruption test your memory with memtest

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

Ken J

Thanks for the information however I have done the memtest before and let it run through all passes and it came up clean. I will try it again if I brought the CD with me to college.

Thanks again

 

[Desolous]

Every time I try use the Guru Driver Cleaner and I hit restart my computer It Blue Screens and I believe that screws it up. Any advice?

Edit- Also the Symantec I use isn't listed on the site. It is a Gov't Issued version I got because my dad worked for the Navy. Would any of those removal tools work on it?

 

[Desolous]

I uninstalled both the ATI driver and Symantec from Windows Control Panel and Installed Windows Security and new drivers from the ATI website. I will restart my computer after the Windows Security scans to check for a blue screen (I always get a BSOD on shutdown/restart).

Edit: Also used CCleaner to clean the registry after I uninstalled the above.

 

[Desolous]

Update: It Blue Screened on Restart So I will be giving the Memory Diagnostic test (MemTest86 v 4.10) right now. I am attaching the last Blue Screen Error Report to see if you guys can help with why it Blue screened again. If you reply and it is not a memory issue you message will be sent to my blackberry.

 

[Desolous]

Memory Test was a 100% success but I still get a BSOD upon reboot. I reran the requirements for the BSOD error and have another zip file full of the dmp files (the old and new ones).

 

[Capt.Jack Sparrow]

Hello,

I could be Hardware issue. You have any external devices connected ? Because the stacks are pointing to ready boost.

Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

DRIVER_CORRUPTED_EXPOOL (c5)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is
caused by drivers that have corrupted the system pool.  Run the driver
verifier against any new (or suspect) drivers, and if that doesn't turn up
the culprit, then use gflags to enable special pool.
Arguments:
Arg1: 00000004, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 82b6187b, address which referenced memory

Debugging Details:
------------------


BUGCHECK_STR:  0xC5_2

CURRENT_IRQL:  2

FAULTING_IP: 
nt!ExDeferredFreePool+21b
82b6187b 397b04          cmp     dword ptr [ebx+4],edi

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

TRAP_FRAME:  ab4039bc -- (.trap 0xffffffffab4039bc)
ErrCode = 00000000
eax=86274000 ebx=00000000 ecx=000001ff edx=00000034 esi=86273a40 edi=86273a48
eip=82b6187b esp=ab403a30 ebp=ab403a68 iopl=0         nv up ei ng nz ac pe cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010297
nt!ExDeferredFreePool+0x21b:
82b6187b 397b04          cmp     dword ptr [ebx+4],edi ds:0023:00000004=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82b6187b to 82a8782b

STACK_TEXT:  
ab4039bc 82b6187b badb0d00 00000034 00000000 nt!KiTrap0E+0x2cf
ab403a68 82b608aa 82b768c0 00000000 862b64e0 nt!ExDeferredFreePool+0x21b
ab403ad0 8bdc6c5e 862b64e0 00000000 000000c0 nt!ExFreePoolWithTag+0x8a4
ab403ae8 8bdc7e42 8601a008 000000c0 86051180 rdyboost!SMKM_STORE<SMD_TRAITS>::SmStReleaseRegion+0x28
ab403b00 8bdcba24 8601a050 000000c0 8bde10b0 rdyboost!ST_STORE<SMD_TRAITS>::StReleaseRegion+0x24
ab403b20 8bdcbae8 8601a050 00000000 8601a008 rdyboost!ST_STORE<SMD_TRAITS>::StDmCleanup+0xb4
ab403b34 8bdcbbe9 8601a008 8601a008 8601a008 rdyboost!ST_STORE<SMD_TRAITS>::StCleanup+0x14
ab403b48 8bdcbc92 8601a008 00000001 8bde10f8 rdyboost!SMKM_STORE<SMD_TRAITS>::SmStCleanup+0x57
ab403b64 8bde8c45 8bde10b0 8601a008 00000001 rdyboost!SMKM_STORE_MGR<SMD_TRAITS>::SmStoreMgrCallback+0x2a
ab403b84 8bdc89cd 00000008 8bde10b0 ab403bb4 rdyboost!SmKmCleanup+0x79
ab403b94 8bde3ab3 8bde10b0 00000000 8828b288 rdyboost!SMKM_STORE_MGR<SMD_TRAITS>::SmCleanup+0xf
ab403bb4 8bdd48f5 8bde10b0 00000000 209e39b3 rdyboost!SmdRBContextShutdown+0x83
ab403bfc 82a7d4bc 8601ac58 8828b288 8828b288 rdyboost!SmdDispatchDeviceControl+0x273
ab403c14 82c7ef6e 8901ef80 8828b288 8828b2f8 nt!IofCallDriver+0x63
ab403c34 82c9bd5f 8601ac58 8901ef80 00000000 nt!IopSynchronousServiceTail+0x1f8
ab403cd0 82c9e53a 8601ac58 8828b288 00000000 nt!IopXxxControlFile+0x6aa
ab403d04 82a8444a 00000328 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
ab403d04 779564f4 00000328 00000000 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0132f4f0 00000000 00000000 00000000 00000000 0x779564f4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExDeferredFreePool+21b
82b6187b 397b04          cmp     dword ptr [ebx+4],edi

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExDeferredFreePool+21b

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID:  0xC5_2_nt!ExDeferredFreePool+21b

BUCKET_ID:  0xC5_2_nt!ExDeferredFreePool+21b

Followup: Pool_corruption
---------

 

[Desolous]

I have a WebCam and Mic set up at the moment. I do have a internal DLink adapter but I am not using it and most likely going to take it out because it is out of date. Doing the Scan now

 

[Desolous]

Scan is complete 100% Nothing bad reported.

 

[Desolous]

I blue screened again on restart and took out the Dlink from inside the computer. Im attaching the CBS file from the scan and the latest dmp files.

 

[fimble]

Hi Desolous,

5 or 6 "passes" with Memtest86+ typically takes around 5 to 6 hours!!

 

[Desolous]

Alright Ill run it again when I go to bed. The screen just said pass complete and I could restart the computer. Isn't it the same test just over and over again?

 

[Desolous]

I ran the memtestx86 through 7 passes with no Errors. I did blue screen when I shutdown to run the test, when the test ended when Windows was loading up. I added the two dmp files to some of my previous along with my CBS test results.

 

[Desolous]

Going to class now. For those who can help please leave a post. Thanks for all previous help!

 

[zigzag3143]

Memory Test was a 100% success but I still get a BSOD upon reboot. I reran the requirements for the BSOD error and have another zip file full of the dmp files (the old and new ones).

1-old drivers some from as far back as 2005 Need updating

ATITool.sys    5/30/2005 17:58:52    0x429b9aac    0x9f914000    0x9f921000        0x0000d000                    
AsIO.sys    12/17/2007 4:10:20    0x47663cfc    0x9f921000    0x9f922440        0x00001440                    
SYMEVENT.SYS    1/14/2008 18:29:24    0x478bf054    0x90b9a000    0x90bbf000        0x00025000                    
SYMTDI.SYS    8/19/2008 15:17:48    0x48ab2a6c    0x9962f000    0x9965c200        0x0002d200                    
SYMREDRV.SYS    8/19/2008 15:18:20    0x48ab2a8c    0xaf2a8000    0xaf2ad200        0x00005200                    
SPBBCDrv.sys    9/5/2008 0:46:11    0x48c0c7a3    0x9975a000    0x997c4000        0x0006a000                    
000.fcl    9/26/2008 8:11:12    0x48dcdf70    0xa98e1000    0xa990d000        0x0002c000                    
teefer2.sys    10/14/2008 14:24:04    0x48f4f1d4    0xa4a61000    0xa4a97000        0x00036000                    
SRTSP.SYS    12/14/2008 20:13:22    0x4945af32    0x90a05000    0x90a4f000        0x0004a000                    
SRTSPX.SYS    12/14/2008 20:15:33    0x4945afb5    0x90bd3000    0x90bdc100        0x00009100                    
wpsdrvnt.sys    2/26/2009 17:31:25    0x49a7183d    0x99621000    0x9962f000        0x0000e000                    
mv61xx.sys    3/19/2009 22:47:19    0x49c311c7    0x8b779000    0x8b7b9000        0x00040000                    
AtiPcie.sys    5/5/2009 10:00:16    0x4a005480    0x8bc19000    0x8bc21000        0x00008000                    
spldr.sys    5/11/2009 11:13:47    0x4a084ebb    0x8bde1000    0x8bde9000        0x00008000                    
ASACPI.sys    5/13/2009 6:11:32    0x4a0aaae4    0xa1e00000    0xa1e016c0        0x000016c0                    
amdxata.sys    5/19/2009 12:57:35    0x4a12f30f    0x8b7df000    0x8b7e8000        0x00009000                    
Rt86win7.sys    5/22/2009 9:52:05    0x4a16bc15    0xa258f000    0xa25bb000        0x0002c000                    
viahduaa.sys    6/2/2009 3:54:04    0x4a24e8ac    0x8243c000    0x825a8000        0x0016c000

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

2- three year old symantec.. Remove and replace with Microsoft security essentials

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

http://www.microsoft.com/security_essentials/

3-Pool corruption (memory) caused either by one of the above or bad memory

run memtest agian
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

 

[Desolous]

memtestx86 just ran last night for 10 hours straight with 7 passes and no errors. I fixed the Symantec one already but just did the removal tool to see if any leftovers were on my computer. I will look for drivers however I just downloaded the ATI one of their website yesterday so that report might have been a older version.

 

[Desolous]

I know Symantec is removed (with all drivers), the only driver I think is out of date is the ATITools.sys and the memtest is still clean. I had a friend recommend starting up with one stick of RAM at a time to see if one is bad and will be trying that now. For now here is the new dmp files.

 

[Desolous]

Just tested each stick of RAM and they all did the same thing on Shutdown. BSOD on Shutdown and reboot. I doubt any of my Hardware is corrupted or bad because it is all new.

 

[Capt.Jack Sparrow]

Hello,

Since the MemTest passed without any problem. Some other Hardware might be caused the problem. Run a Hardware Diagnostic (Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger
See if your Motherboard is generating heat check and make sure the Processor is placed correctly. No pins are bend etc. Make sure there is enough Thermal paste applied.