Multiple BSODs after installing Windows 7 x64 onto new SSD

[lukevega3]

So I built my computer about 5 years ago and it ran pretty solidly with Windows XP and then Windows 7 Professional x32 until recently.

I bought a SSD and installed Windows 7 x64 on it, whilst keeping the original Windows 7 Professional x32 on a HDD.

After a short while I began to get BSODs of different varieties and when I have tried to repair startup or system restore, nothing has worked.

I now get a screen option of whether to boot 32bit or 64bit windows on startup but can only get 64bit to load and be stable in safe mode.

I have uploaded the SF diagnostic tool zip file to:

http://www.filedropper.com/lukevega3

I would appreciate any help in solving these issues!

Luke

 

[Golden]

Additional information is required.

1. Download this .BAT file to your desktop

Download


2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

 

[lukevega3]

Additional info

Thank you for the speedy reply Golden.

Here is the additional information you requested:

http://www.filedropper.com/sfdebugfiles-lukevega3

Best regards,

Luke

 

[Golden]

Please upload files directly to the site as shown. For security reasons, I avoid downloading from hosting sites.

 

[lukevega3]

Hi Golden,

Apologies for this.

I was under the impression the file was too large to upload (1.1MB).
I will upload it when I get home.

Best regards,

Luke

 

[lukevega3]

Additional info

I hope this helps!

Thanks again for your assistance.

Best regards,

Luke

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D3, {fffff880010f0aa4, 2, 0, fffff80002aff242}

Probably caused by : ntkrnlmp.exe ( nt!RtlDispatchException+122 )

Followup: MachineOwner
---------

fffff880`02b91528  fffff880`010f0aa4Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for [COLOR="Red"]sptd.sys[/COLOR]
 sptd+0xb4aa4

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall Daemon Tools.
2. Download the either the 32 or 64 bit SPTD standalone installer depending on your system and follow these steps:

• Double click the executable to open it

• Click the button shown below

If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.

 

[lukevega3]

Sptd

I downloaded and ran the executable as advised, but could not see an image to compare what I got so wasn't 100% sure but I have attached a screenshot of the program.

I have Daemon Tools on my 32bit version of Windows 7 but I haven't been able to load Windows 7 32 bit for some time. I will try and see if I can and then remove it from there.

Regards,

Luke

 

[lukevega3]

Another BSOD

So after uninstalling SPTD from the 32 bit windows and then going back to 64bit I thought everything was going hunky-dory but then I got another blue screen.

Any advice on what to try next?

Regards,

Luke

 

[Golden]

I'm confused.......do you only have one installation of Windows, or two?

If you have Windows x64, then use the 64 bit SPTD.

 

[lukevega3]

I have 2 versions - problems started when I loaded 64 bit windows 7 onto a new SSD and hooked it up alongside my old 32bit windows 7.

 

[lukevega3]

I have both the 32bit and 64bit versions of Windows 7 installed. The problems started when I installed 64bit onto a new SSD and added it to my existing set-up.

 

[Golden]

Right, I'm confused. Is your existing problem with the 64 bit, or the 32 bit installation?

 

[lukevega3]

Well I guess it's a dual-boot. I'm getting BSODs with both but I'm trying to fix the 64 bit version at the moment.

 

[Golden]

Stick with the 64 bit installation only.

Re-run the SPTD steps, but be sure to use the 64 bit of SPTD.

 

[lukevega3]

I ran the SPTD steps for both versions before the last BSOD. Should I do that again?

 

[Golden]

Are you getting more BSOD's? If so, please upload the latest dmp file again.

 

[lukevega3]

Dump file

I hope this is the right one!

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002da6a20, fffff8800b198080, 0}

Probably caused by : ntkrnlmp.exe ( nt!ObDereferenceSecurityDescriptor+20 )

Followup: MachineOwner
---------

OK. WinDBG reports a different error than earlier, but unfortunately its inconclusive at this stage. We can try a few things. Firstly, lets check that memory is behaving OK.

Run a minimum of 8 passes, preferably overnight to get a few more passes in, or until errors occur using MemTest86+.

Use this tutorial to help you use MemTest86+:
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Report back on the results and we will take it from there.

 

[lukevega3]

I got some errors on the 7th test (I think) but when I took out one stick of RAM and ran it again, memtest seemed to crash.

Any idea how to stop that from happening? I used the USB version and some forums mentioned disabling USB legacy in the BIOS but that just stopped the USB memory stick from being recognised.