Multiple IE 10 Browsers Reopen After Closing (MSN Only)

[A Guy]

It's possible you have an older version of simplepass. In searching for issues with IE10, I found a thread where it was not working since a IE10 update. See the 2nd to last post on the bottom. he also talks about how to export webcards(?) on the top of the next page. It may be that they have updated to work with IE10. Not sure if you can confirm if you have an older version?

hp simplepass not working after internet explorer 10 update - HP Support Forum - 2500497

A Guy

 

[SaraBrown93]

It's possible you have an older version of simplepass. In searching for issues with IE10, I found a thread where it was not working since a IE10 update. See the 2nd to last post on the bottom. he also talks about how to export webcards(?) on the top of the next page. It may be that they have updated to work with IE10. Not sure if you can confirm if you have an older version?

hp simplepass not working after internet explorer 10 update - HP Support Forum - 2500497

A Guy

The version of HP SimplePass I have is 6.0.100.272. I'll be sure to try this method that you have listed above. Thanks!

 

[SaraBrown93]

It's possible you have an older version of simplepass. In searching for issues with IE10, I found a thread where it was not working since a IE10 update. See the 2nd to last post on the bottom. he also talks about how to export webcards(?) on the top of the next page. It may be that they have updated to work with IE10. Not sure if you can confirm if you have an older version?

hp simplepass not working after internet explorer 10 update - HP Support Forum - 2500497

A Guy

The version of HP SimplePass I have is 6.0.100.272. I'll be sure to try this method that you have listed above. Thanks!

I tried the instructions you gave me in the link and they do not work.

 

[A Guy]

Bummer, if you read through the rest, others had issues, but all got it eventually looks like. A Guy

 

[SaraBrown93]

Bummer, if you read through the rest, others had issues, but all got it eventually looks like. A Guy

I have tried the other solutions listed and nothing works.

 

[ThrashZone]

When the service is Unchecked can you still use it as the computers main login ?

 

[SaraBrown93]

When the service is Unchecked can you still use it as the computers main login ?

Yes. When the service is unchecked I can still use HP SimplePass to log in.

 

[A Guy]

Well, at least you early figured out how to use it. Everything after has been trying to get it all working. A Guy

 

[ThrashZone]

Confirm if Enhanced protection mode is activated or not/ Preferably Not,
http://blogs.msdn.com/b/ieinternals/archive/2012/03/23/understanding-ie10-enhanced-protected-mode-network-security-addons-cookies-metro-desktop.aspx

 

[SaraBrown93]

Confirm if Enhanced protection mode is activated or not/ Preferably Not,
http://blogs.msdn.com/b/ieinternals/archive/2012/03/23/understanding-ie10-enhanced-protected-mode-network-security-addons-cookies-metro-desktop.aspx

Enhanced protection mode is not checked in IE 10.

 

[ThrashZone]

Confirm if Enhanced protection mode is activated or not/ Preferably Not,
http://blogs.msdn.com/b/ieinternals/archive/2012/03/23/understanding-ie10-enhanced-protected-mode-network-security-addons-cookies-metro-desktop.aspx

Enhanced protection mode is not checked in IE 10.

Activate it and see if it reacts any differently/ Just as a test.

 

[SaraBrown93]

Confirm if Enhanced protection mode is activated or not/ Preferably Not,
http://blogs.msdn.com/b/ieinternals/archive/2012/03/23/understanding-ie10-enhanced-protected-mode-network-security-addons-cookies-metro-desktop.aspx

Enhanced protection mode is not checked in IE 10.

Activate it and see if it reacts any differently/ Just as a test.

I did and did not solve anything.

 

[ThrashZone]

Well besides Internet options/ Advanced/ Use software rendering instead of gpu...
I don't believe it will work until you ask on the h-p support forum,
Or Uninstall the ie10 windows update if you really want to use this feature.
Sorry it wasn't something easy like a little bug to squish
Cheers.

 

[SaraBrown93]

Well besides Internet options/ Advanced/ Use software rendering instead of gpu...
I don't believe it will work until you ask on the h-p support forum,
Or Uninstall the ie10 windows update if you really want to use this feature.
Sorry it wasn't something easy like a little bug to squish
Cheers.

I went ahead ans submitted a forum to hp support to see if they can help. Thanks again.

HP Simple Pass Not Working (Multiple IE 10 Browsers Reopen A... - HP Support Forum - 2861133

Here is the link above if anyone is interested in looking at it.

 

[SaraBrown93]

Hello,

I am in need of some assistance with my IE 10 browser, but the problem only happens while using the default MSN homepage.

After closing the web browser a number of times while on MSN, multiple browsers will suddenly reopen. I have noticed that when the browsers reopen, the url is a little different from the original. Here is an example of what some of the urls might look like below.

MSN.com

But when I change my default homepage to another search engine, such as google, yahoo, or bing, this problem does not occur. It only happens on the msn website.

Just today, I have discovered what is causing the browser to do this and it is the TrueSuiteService application that is part of the HP Simplepass program that is already pre-installed on my laptop. When disabled, the problem no longer occurs. However; when it is enabled, the problem will reoccur after a certain amount of times opening and closing the browser.

Here is a screenshot of the application disabled below.

But, here are two screenshots of all the applications that are enable on startup.

Either way, I am unsure of which direction I should take to solve this matter completely. Please help me.

Thank you for your assistance.

If this helps, here is what the other urls look like:

MSN.com

MSN.com

MSN.com

 

[ThrashZone]

Use Alt+TO or Gear symbol on the top right and Internet options,
General section How many Home page listings is there ?
Tabs Settings button/ Restore defaults.
Please take screen shots of both Internet options pages.
Go to this thread and implement some of my suggested settings,
http://www.sevenforums.com/browsers-mail/301604-ie10-long-time-good-not-whats-status-browser.html

 

[SaraBrown93]

Use Alt+TO or Gear symbol on the top right and Internet options,
General section How many Home page listings is there ?
Tabs Settings button/ Restore defaults.
Please take screen shots of both Internet options pages.
Go to this thread and implement some of my suggested settings,
http://www.sevenforums.com/browsers-mail/301604-ie10-long-time-good-not-whats-status-browser.html

Here are the screenshots that you have requested.

 

[ThrashZone]

The home page box should show this, http://www.msn.com/ "If" you sign into msn,
I also some time back recommended using My MSN instead of msn and test the issue,
Paste it in the home page box.
Use Alt+TA or Gear symbol/ Manage add-ons,
msn uses allot of flash content,
Disable Adobe Shockwave player element.
Uninstall Java from Oracle
Which all of this is on the prior thread I proved to change your settings...,
IE10, Long time in, Good Or Not? What's the status of the browser?

 

[SaraBrown93]

The home page box should show this, http://www.msn.com/ "If" you sign into msn,
I also some time back recommended using My MSN instead of msn and test the issue,
Paste it in the home page box.
Use Alt+TA or Gear symbol/ Manage add-ons,
msn uses allot of flash content,
Disable Adobe Shockwave player element.
Uninstall Java from Oracle
Which all of this is on the prior thread I proved to change your settings...,
IE10, Long time in, Good Or Not? What's the status of the browser?

Sorry but, I do not have an msn account and I've already tried this method.

 

[ThrashZone]

You don't have a Hotmail.com or outlook.com email address ?