Multiple problems

[InterMedDude15]

Hi there:

I have an HP EliteDesk 800 G1 PC with dual boot, Win7 x64 and Linux Mint 20.3 x64, installed. There are 3 internal HDDs, one of which is a ca. 2 yr. old 500Gb SSD with Win7 and Linux Mint 20.3 on it. There are also 2 external hard drives and 2 internal ones I'm using as external ones (each with its own power supply and mounted on Phanteks HDD brackets with PC fans for cooling). Several of the external hard drives have lots of movies on them and i use qBittorrent for downloading. I recently added a USB3 card with 4 ports, to which all 4 external HDDs are connected. I also had an 3rd internal 2Gb HDD connected to the USB3 card (i.e. 3 internal and 1 external hard drive instead of 2 of each type). Two days ago I removed this 2Gb HDD, because it seemed to cause a lot of problems (please see HDDScan Test Drive Report). Most of these problems still continue, though. However, so far I haven't encountered any of these issues with Linux.

Here's a list of the problems I've encountered in Win7 (after I recently reinstalled Win7, which went without a hitch):
- Over the past few days the computer froze a total of 14 times, in one instance I was copying a movie from one HDD to another but in at least some of these instances this happened without me doing anything.
- On 2 occasions copying a movie from one HDD to another would not proceed when the copying was about 2/3rds completed.
- Repeatedly all the 4 HDDs connected to the USB3 card suddenly weren't visible in the Explorer anymore (but clicking on Properties showed that all the files were still there) only to reappear after a few minutes. Particularly the "Movies 8" partition kept disappearing and reappearing.
- For a while the PC took more than 2 minutes for the "Starting Windows" screen to get to the login screen (this even with 3 or 4 of the 5 external HDDs unplugged) and on occasion wouldn't shut down for several minutes. Now, though, the time for "Starting Windows" to get to the login screen is a little longer than a minute, even with all hard drives connected.
- Within the past 5 or 6 days I've encountered 2 BSODs, the first time when I tried to 'Force resume' or 'Force recheck' torrents that displayed I/O errors, the 2nd time when I was checking my emails (I think).
- I'm also getting repeated "Error: can't write to disc" messages even when the Torrent partition is visible in the Explorer. After a reboot, though, these errors are always gone, at least for a while.
- I can't change the icons of all the HDDs (and partitions) in Explorer (please see screen shoot attached).
- I also noticed that while watching movies with the MPC (Media Player Classic) so far four times only the background music, etc. was audible but NOT the dialogues of the actors.
- Several times I checked the "Torrents" partition, which is on one of these 4 HDDs (hooked up to the USB3 card) with Disc Check set to "Thorough", which didn't find any errors.
- As mentioned further up I ran ScanHDD on one of the 2 Hitachi hard drives, the one which contains the "Movies 2" and the "Torrent" partitions (again, see screenshot).

I want to apologize for this long post and the extensive list of issues but would be really grateful if you could help me fix them. Thanks so much.

John aka InterMedDude

 

[torchwood]

hi 1st quick thought have you installed the USB3 drivers....not part of W7 install media

 

[InterMedDude15]

Hi Torchwood:

Many thanks for your feedback.

Yes, I did install the USB3 drivers. Otherwise the 4 hard drives wouldn't have shown in the Explorer.

Thanks again and have a great weekend,

John aka InterMedDude

 

[torchwood]

Hi Jake
lets have a better look, run the tool from here, post it--- please ignore the title ---- it pulls together a lot of info
Blue Screen of Death (BSOD) Posting Instructions

have a look at the Msinfo log it produces.... bottom section windows error report, it will give some clues

 

[InterMedDude15]

Hi Torchwood:

I'm attaching the Msinfo log, at least I'm hoping that's what it is . I also hope it's OK to attach it to this post instead of uploading it to Dropbox. If not, please let me know.

Many thanks!

John aka InterMedDude

 

[torchwood]

Hi John,

errors are appearing in the following programs
Qbittorrent
TuneUp utilities

i would uninstall TuneUP, but i suspect your using QB on a regular basis... so uninstall/reinstall

 

[InterMedDude15]

Hi Torchwood:

Many thanks for your feedback and taking the time to have a look at the 'msinfo'. Not sure if I could make a lot of sense of it?!

I did uninstall both the TuneUp Utils and qBittorrent, which I reinstalled. But because it seems like a good idea to have some maintenance software installed would you have a suggestion re. another maintenance program, free or not? Also, what about the 'funny' icons of all the HDDs and partitions in the Explorer? It's not really a biggie but I'd prefer them to look nice and not naughty .

Many thanks again.

John

 

[torchwood]

Hi John,

W7 does a pretty good job of looking after its self, and i would never let loose any Optimiser that touches the Registry.
have a read of this tutorial for some hints and tips
https://www.sevenforums.com/tutoria...sQFnoECAAQAg&usg=AOvVaw3YOT_oaMoaFHCPHTNJHdR4

OK lets have a look at the icon prob,
in a way this follows on to the tutorial i linked.....please run the following(OS and HDD checkers)
sfc /scannow
Chkdsk /r

Run them from an Admin command mode, and note the space
please attach the log, its in C>>>Windows>>logs.. CBS(the top one)

if the above doesn't help, see these
Desktop Icons - Change or Restore Default Icon
Drive Icon - Change



PLEASE NOTE
ANY DRIVE YOU ARE GOING TO WRITE TOO NEEDS AT LEAST 10% free to work properly

 

[InterMedDude15]

Hi Torchwood:

Again, many thanks for your feedback. As for the CBS file, I uploaded it to Dropbox because: The following errors occurred: CBS.log: Your file of 1.45 MB bytes exceeds the forum's limit of 1.00 MB for this filetype. I hope the link works.

With regards to the icon business , maybe trying one of these options might be the fastest way to fix this problem: Icon Cache - Rebuild: either Automatically Rebuild the Icon Cache or Automatically Rebuild the Icon Cache?!

Many thanks again!

John

 

[torchwood]

Hi John,

i cant get at it..... did you only select the top entry in the log.... the .txt one

 

[InterMedDude15]

Hi Torchwood:

I'm sorry there seems to be a problem with opening the CBS log. When I click on it (Login - Dropbox) it opens after 1 or 2 seconds.

It seems, though, that only I have access. To share it, i.e. make it available to you, I apparently would need your email (see screenshot below). I don't know if you're comfortable sharing your email...

If there's another way to make the CBS log available to you, please let me know. Again, I'm sorry this seems to be a bit complicated.

Anyways, thanks so much for your help and commitment!

John


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