multiple successful service pack 1 updates

[raymon823]

Every time I do an update my laptop installs service pack 1. Its clearly not there because I cannot install my anti virus which requires the os to be current. I have tried the fix from the self help thread but no luck

 

[NoelDP]

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

 

[NoelDP]

..you say that your AV requires the OS to be up-to-date - but SP1 was released in 2010 (or early 2011).
What have you been using since then??

 

[raymon823]

Ok so I ran all scans and checked for error codes and I have no error codes

 

[raymon823]

i was running avast until I had to have the hard drive wiped and everything re installed. That was done about 4 months ago

 

[NoelDP]

Did you run the CheckSUR? Please post the CheckSUR log

 

[raymon823]

When I run the sur its telling me that im not using the right product. Well I just realized that its for vista with sp1 and thats where my problem lies because sp1 is what im missing.

 

[raymon823]

Ok disregard that last post I was using the wrong link. Im waiting on the program to finish running now

 

[raymon823]

=================================
Checking System Update Readiness.
Binary Version 6.0.6002.23186
Package Version 24.0
2014-08-06 16:42

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1001
No errors detected

Checking CoreOS key for repairing corruptions.
Winner version: 6.0.6000.16470.
Processor architecture: x86.
Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6000.16470&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName
Recreated value: @_type.
Recreated value: @dataOnly.
Recreated value: @default.
Recreated value: @description.
Recreated value: @displayName.
Recreated value: @handler.
Recreated value: @legacyName.
Recreated value: @legacyType.
Recreated value: @migrate.
Recreated value: @scope.
Recreated value: @xsd:type.

 

[NoelDP]

At least we now know you're running Vista, rather than Windows 7!


You already have Service Pack 2 for Vista installed, which means that Service pack 1 for Vista is already installed - and Service Pack 1 for Windows 7 will NEVER install, since it's a different OS.

 

[raymon823]

Ok im confused as to why my computer keeps trying to install sp1?

 

[NoelDP]

What's the actual KB number of the update it's trying to install?

 

[raymon823]

kb936330 and kb947821

 

[NoelDP]

KB947821 is the CheckSUR tool - and you post the log from that a few days back - it found nothing amiss.

kb936330 is the SP1 installer for Windows Vista.

VERY strange!

I've never seen a system confused in this way....
let's have a look at the licensing situation...
(this works for Vista as well as Win 7)

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx