My 500gb C Drive is only allowing 143gb to be used.

[VariousGamerTV]

Hello, I removed Linux Mint from my laptop and added windows 8.1 after deleting all my partitions. I then Upgraded to windows 10. For the 1st few days it said i had the 500gb for the max however over night it dropped to 143gb. As seen bellow.

((NOTE: This photo is showing only 143gb however it is a 500gb hard drive))

I also took the steps to reinstall & reformat the laptop. Also updated the BIOS and had no luck. I have also tried using WinDirStat to see if it was being hidden somewhere however it seems it just up and vanished. Is there any way I can fix this to get the 500gb back.



SYSTEM INFORMATION
--------------------------
OS Name Microsoft Windows 10 Pro
Version 10.0.10240 Build 10240
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-GU3ED3V
System Manufacturer ASUSTeK COMPUTER INC.
System Model X551MA
System Type x64-based PC
System SKU ASUS-NotebookSKU
Processor Intel(R) Celeron(R) CPU N2815 @ 1.86GHz, 1863 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. X551MA.515, 4/15/2015
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.10240.16392"
User Name DESKTOP-GU3ED3V\ThomasM
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.89 GB
Available Physical Memory 2.63 GB
Total Virtual Memory 5.26 GB
Available Virtual Memory 4.00 GB
Page File Space 1.38 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

 

[VariousGamerTV]

I also wanted to add that I have updated all the files located on the Asus website just to be sure it wasnt a compatibility error.

 

[AddRAM]

I only see a shot of a 149 GB drive, where is this 500 GB drive you speak of ?

It`s not in that shot, or even on that computer for that matter.

 

[VariousGamerTV]

I only see a shot of a 149 GB drive, where is this 500 GB drive you speak of ?

It`s not in that shot, or even on that computer for that matter.

Thats what I am saying. I am using a 500gb Hard drive but its trying to say that it is only 149gb.

 

[ignatzatsonic]

What's your best reason that it is in fact a 500 GB drive?

Have you ever had more than say 160 GB of stuff on it--operating system, data, applications, everything?

 

[AddRAM]

Install Partition Wizard 9.1, run it and give us a shot.

Best Professional Partition Manager | MiniTool Partition Wizard Pro

You say you once had Linux on it, and you said you deleted all the partitions.

Windows may not/does not recognise a Linux partition, but I would think DM would show something, let`s see what Partition Wizard will show.

 

[VariousGamerTV]

What's your best reason that it is in fact a 500 GB drive?

Have you ever had more than say 160 GB of stuff on it--operating system, data, applications, everything?

Yes My laptop always had just under 500gb. this just started about 2 weeks ago. and I never changed my hard drive. Thats how i know for a fact it is a 500gb Hard drive

 

[AddRAM]

This should be showing 465 GB if it indeed is a 500 GB hard drive, please post a shot using Partition Wizard.

 

[VariousGamerTV]

This should be showing 465 GB if it indeed is a 500 GB hard drive, please post a shot using Partition Wizard.

I have the program however unsure what to do with it.

 

[VariousGamerTV]

What could be causing my hard drive to misread like this?

 

[VariousGamerTV]

If this help any this is the pc I have Amazon.com : ASUS X551MA-RCLN03 15.6-Inch Laptop (Black ) : Computers & Accessories

 

[AddRAM]

We believe you, please post the shot.

 

[VariousGamerTV]

I did lol

 

[VariousGamerTV]

I also just reset myself back to windows 8.1 after fully removing my partitions and I cant seem to get it to recover the 500gb.

Now I am adding back Windows 10 as we speak.

 

[ignatzatsonic]

You say this PC had Linux on it.

Then you moved to Win 8.1.

Then you moved to Win 10.

I am wondering if this is some carryover from the Linux installation and the Linux file system?

How did you remove the partitions along the way?

Did you ever do a "clean all" from Diskpart AFTER Linux was removed?

 

[AddRAM]

I had already mentioned that.

I would next look at the disk using the diskpart comands.

Right click Command Prompt and choose Run as Administrator and type these commands.

If it still comes up wrong, run the clean all command, it`s gonna take a long time so go to the movies, or work, or go on a cruise

This will wipe the entire drive, it has to be done by booting your Windows 7 install Disc.

http://www.sevenforums.com/tutorials/52129-disk-clean-clean-all-diskpart-command.html

 

[jumanji]

^ Exactly what I wanted to propose - a clean wipe writing zeros to all sectors.. OP's disk structure is totally mauled. It has to be cleaned first with cleanall and then formatted appropriately..But I am not sure whether it will run from the system disk and wipe it. It has to be done from an external source - Windows media. Correct me if wrong.

@VariousGamerTV, did you run the latest version of Partition Wizard 9.1 as instructed by AddRAM? To me it looks like you are running the old version.Anyway not relevant at this stage, I am just curious.

 

[AddRAM]

What version of PW he`s using is irrelevant, it still shows the disk as having the wrong capacity.

jumanji, the cleanall command can only be performed from the install disc or a system repair disc to overwrite the drive in question, if it was another non system disk, then it could be done from within windows.

I first want him to run Diskpart from within windows with just the 2 commands I provided in the picture, nothing more. I`m pretty sure it will just turn up the same 149 GBs

I think the old Linux code is really the issue here.

 

[VariousGamerTV]

^ Exactly what I wanted to propose - a clean wipe writing zeros to all sectors.. OP's disk structure is totally mauled. It has to be cleaned first with cleanall and then formatted appropriately..But I am not sure whether it will run from the system disk and wipe it. It has to be done from an external source - Windows media. Correct me if wrong.

@VariousGamerTV, did you run the latest version of Partition Wizard 9.1 as instructed by AddRAM? To me it looks like you are running the old version.Anyway not relevant at this stage, I am just curious.

I have used an older version I owned due to the shortness of money since i have a kid and its the holidays.

 

[VariousGamerTV]

What version of PW he`s using is irrelevant, it still shows the disk as having the wrong capacity.

jumanji, the cleanall command can only be performed from the install disc or a system repair disc to overwrite the drive in question, if it was another non system disk, then it could be done from within windows.

I first want him to run Diskpart from within windows with just the 2 commands I provided in the picture, nothing more. I`m pretty sure it will just turn up the same 149 GBs

I think the old Linux code is really the issue here.

Correct it showed up the same.

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 149 GB 0 B *
Disk 1 Online 7788 MB 0 B

DISKPART> select disk 0

Disk 0 is now the selected disk.


I am now going to try fully wiping the pc again.