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- 92
HI, if I go restart, my computer goes up to Shutting down screen, then screen blanks but stuck here forever. No response on keyboard no mouse. Only I have to power off/on, then boot normally. Firstly this occurred only sporadically, but the later the more frequent up to now when this becomes almost regular.
Interesting fact that when I go "Shut down", the computer shuts down completely (always).
So this issue only comes with Restart.
On the second side, when the restart succeeds, I always (or in most cases) don't have LAN card detected (as if not physically present), while when I boot from poweroff state the LAN card is detected reliably always (or in most cases). This may be related.
This becomes annoying over the time. Any troubleshooting, diagnostics, tips & tricks?
Interesting fact that when I go "Shut down", the computer shuts down completely (always).
So this issue only comes with Restart.
On the second side, when the restart succeeds, I always (or in most cases) don't have LAN card detected (as if not physically present), while when I boot from poweroff state the LAN card is detected reliably always (or in most cases). This may be related.
This becomes annoying over the time. Any troubleshooting, diagnostics, tips & tricks?
My Computer
At a glance
Windows 7 x64Yes it has oneYes it has oneYes it has one
- Computer Manufacturer/Model Number
- Yes
- OS
- Windows 7 x64
- CPU
- Yes it has one
- Motherboard
- Yes it has one
- Memory
- Yes it has one
- Graphics Card(s)
- Yes it has one
- Sound Card
- Yes it has one
- Monitor(s) Displays
- Yes it has one
- Hard Drives
- Yes it has one