my father bought an old Acer laptop, need help clearing the laptop

TorchManiac

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two week ago, my father bought this old acer laptop from someone who needed money. I just found out that the PC perfomer installed inside says it has 118 errors and its the at the ''Mauvais'' stage in french. Yes my laptop is in french.

The laptop is an Acer laptop who has these stickers on it saying "Intel Atom Inside" "Designated for Microsoft Windows XP" "energy star". On two of the corners of the laptop is imprinted Aspire one.

What Im looking for is for the laptop to be just as if I just bought it from the store, erasing most of the stuff without actually deleting some of the important stuff (like Google Chrome, Microsoft Word, Paint and similar programs).

I don't own any usb drives (except a really small one that is about two gigs) or any disc drive thing.


I dont have much experience in computers nor can have contact with a tech savvy at the moment so please explain to me deeply what to do.

Also, I did not browse the site. So I do not know if a topic like this was already made. Or if this is a the right place but yea.

help anyone?
 

My Computer My Computer

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I dont know what OS means, but its an old Ace...
OS
I dont know what OS means, but its an old Acer laptop
The older Aspire Ones are unlikely to have drivers to let them run on Win 7 and XP's end of life is 04/08/2014. I had two Acer Aspire Ones and both were garbage (as were the Acer desktop, keyboard and mouse I had). Personally, I don't feel it's worth messing with. Hopefully, your father can get his money back.
 

My Computer My Computer

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Win 7 Ultimate 64 bitIntel i7-3930KKingston HyperX Genesis 32GB Kit (8x4GB Modul...MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Ultimate 64 bit
CPU
Intel i7-3930K
Motherboard
ASUS P9X79 WS
Memory
Kingston HyperX Genesis 32GB Kit (8x4GB Modules) 1600MHz DDR
Graphics Card(s)
MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2GB 256-bit GDDR
Sound Card
Asus Xonar Essence STX
Monitor(s) Displays
3x Asus VG248QE 24", Vizio 32" TV
Screen Resolution
1920 x 1080, ?
Hard Drives
Samsung 128GB 840 Pro SSD (1),
Samsung 4TB 850 EVO SSDs (4)
Samsung 4TB 850 EVO SSDs (16) external backup drives used in 2.5" hot swap bays in the computer.
PSU
Corsair HX750w
Case
Antec Two Hundred v2 (modified)
Cooling
Cooler Master GeminII S524 120mm (fan replaced with a 140mm)
Keyboard
Logitech G510s
Mouse
Logitech M525 (two in use)
Internet Speed
=< 32Mbps down, 8Mbps up
Antivirus
AVAST!, MBAM, SAS, Spybot S&D (all but MBAM free) Glary Util
Browser
IE11
Other Info
LSI 9211-8i HBA card (8 SATA III ports), 2.5" & 3.5" Hot Swap Bays, HooToo HT-CR001 PCI-E to USB 3.0 Internal Hub + 6 Slot Card Reader, and LG Model CH12LS28 BD-ROM Optical Drive. Also, ScanSnap S1500 ADF duplexing scanner, Canon 9000F flat bed scanner, Corsair SP2500 2.1 speakers, Samsung CLP 415nw laser color printer, Cyberpower PP2200SW UPS
it still gives us a whole year of laptop though.

And the guy that went just entered my fathers store, asked to sell the laptop for money to buy his girlfriend a wedding ring. (since my father is a jeweller)

Since my father is retarded and is sometimes the angriest in the world, sometimes the nicest person in the world. He accepted to buy it. You wouldn't believe how much XXX material was in history.

In any case that person who came is long gone. I doubt he will come back to the store.

Even if it is garbage, It's still pretty neat to get a laptop (My first one actually)

but if you mean it really sucks. I should still probably clear away all the data before handing it over to the store right?

Thanks btw
 

My Computer My Computer

At a glance

I dont know what OS means, but its an old Ace...
OS
I dont know what OS means, but its an old Acer laptop
Is there a license product key on the bottom of the laptop? (Five groups of 5 characters each.)

Does it boot to a desktop okay?

Assuming it's the XP operating system on there, what edition is it? It'll show while it's loading. Home or Professional.

Ask around among all your friends to see if someone has that XP installation disc. The XP license key on that pc is good for it's life.

Do you need it to be in French? Is English okay?

If you see a product key, we can direct you on how to wipe the hard drive and reinstall a fresh XP. You can run it past April of 2014. You just won't get security updates or patches anymore.

Answer the above questions before we can help you.
 

My Computer My Computer

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W7 Home Premium 32bit
Computer Manufacturer/Model Number
8 home-builds from the 80's into 2004
OS
W7 Home Premium 32bit
I agree with pscowboy. A clean install of XP will do wonders for the machine and you will get good use of it.

All the free programs like Chrome can be downloaded and installed afterward. The only program you mention that is not free is Microsoft Word. If you clean install this will be gone and you will either have to install a copy you own, or find a suitable free replacement.
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Only problem with the clean install of XP will be the fact you can't get any updates needed to install any type of Antivirus so it's kind of a viscous circle and unless W7 can install then you're left with a XP install and a machine I wouldn't surf the web or heavy email with or if you do then always have an image of the first clean install handy so when not if the computer gets a virus or trojan you can just wipe and re-image the hard drive and start over.
 

My Computer My Computer

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Windows 7 Ultimate 64i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 ...32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133XFX Radeon 7870 2GB DDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
I'd recommend locating the Product Key, wiping the hard drive, and doing a complete clean install of Windows XP. If you don't own MS Word, you can use OpenOffice or LibreOffice, both free.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-BitIntel Core i5-4670K8GB HyperX BLUIntel HD 4600 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64-Bit
CPU
Intel Core i5-4670K
Motherboard
Gigabyte GA-Z87MX-D3H
Memory
8GB HyperX BLU
Graphics Card(s)
Intel HD 4600 Graphics
Monitor(s) Displays
Vizta V24Lmh
Screen Resolution
1920x1080x32 @60Hz
Hard Drives
Toshiba 1TB
PSU
Dynex 650W
Case
Antec GX700
Keyboard
Logitech mk270
Mouse
Logitech mk270
Internet Speed
50 mbps down/5 mbps up
Antivirus
MSE
Browser
Chrome
Other Info
First custom build, saving up for a GTX770!
you can't get any updates needed to install any type of Antivirus

Sorry man. You can run Avast or AVG just fine without updating Windows. I've got an old machine running XP here on Avast and it'd doing just fine.
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
We'll you can't load Trend Micro or Norton. It appears it could be trial and error, so loading free versions and seeing what takes is the watch word of the day.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 ...32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133XFX Radeon 7870 2GB DDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
...What Im looking for is for the laptop to be just as if I just bought it from the store,
The only real way to restore it to its original state would be using Acer recovery media -- which comes only from Acer. If you want to go this route, you would need to contact Acer ... but be prepared to PAY for the recovery media is that is likely to be a set of CDs and they're probably not going to give them to you for free.
... erasing most of the stuff without actually deleting some of the important stuff (like Google Chrome, Microsoft Word, Paint and similar programs).
Sorry, no real way to do that. The apps are tightly integrated into the filesystem with components spread all over the place. There is no way to clean out system stuff and leave apps intact, just as there is no way to back off just the apps so you can restore them.

...so please explain to me deeply what to do.
If you really want the original state back, then see if you can get the restore media from Acer. That is likely to be a set of CDs, with printed directions, and you could then use them to restore the PC.
 

My Computer My Computer

At a glance

Win7 Pro 32-bit, Win8 Pro 32-bitAMD Phenom II X6 1090T4GB ddr3 1300AMD HD 4290 onboard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win7 Pro 32-bit, Win8 Pro 32-bit
CPU
AMD Phenom II X6 1090T
Motherboard
Gigabyte
Memory
4GB ddr3 1300
Graphics Card(s)
AMD HD 4290 onboard
Sound Card
Builtin Realtek HD Audio
Monitor(s) Displays
Samsung 24" widescreen, LG 23" widescreen
Screen Resolution
1920x1200/1920x1080
Hard Drives
Kingston 256GB SSD
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech M705 wireless mouse
Antivirus
Norton Av 2013
Browser
IE v10
As long as the XP is SP3, he can install MSE which does a good job with a small footprint.
SP3 will come along with the automatic updates.
 

My Computer My Computer

At a glance

W7 Home Premium 32bit
Computer Manufacturer/Model Number
8 home-builds from the 80's into 2004
OS
W7 Home Premium 32bit
What are the chances an old lappy purchased second hand even came with the OEM disks? and if they can or did get them again likely SP1 at best. This is what I ran into as my 2.5" drive crashed and when reloading XP I was told that MS was no longer supporting updates as it was just days I learned past their cut off! I called and said what gives and they just said o'well ! I've since loaded W7 32 on this machine and with it's blazing Pentium and a whopping 1gb of DDR 333 I was amazed that it loaded but have been pleased overall. That's just my situation, good luck with yours.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 ...32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133XFX Radeon 7870 2GB DDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
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