Solved My headset microphone not working

fluxylynx

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Location
Norwich, Norfolk
Hello,

Recently I bought a Turtle Beach Earforce X12 headset. And the sound works fine but when I tried out
the Microphone nothing happened, like it wasn't there. I have updated my drivers several times tried but no success. When I go to Recording section in Sound, it shows the microphone as a default device but when I click on it there is a red light not a green light
 

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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
AMD A8-6600K Richland 32nm Technology
Motherboard
Gigabyte Technology Co., Ltd. F2A55M-HD2 (P0)
Memory
8GB RAM
Graphics Card(s)
S24C570 (1680x1050@60Hz) 768MB ATI AMD Radeon HD 8570D (ATI)
Hard Drives
ATAPI iHAS124 E ATA Device
Internet Speed
30MB
Antivirus
Avast
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The first thing I see is you do not have the correct RealTek sound driver (what Gigabyte shows for this model) installed. All you have is the generic, basic function, Windows installed High Definition Audio Codec driver.

Install the RealTek driver from the Gigabyte downloads for your motherboard as the first step.

It does not appear you have the correct AMD driver installed for your video card either. Go to www.amd.com and download and install the correct driver.

Considering the sound and video do not have the correct drivers, you need to take a look at all the drivers. Gigabyte provides an install disc with all the drivers and apparently that was not used. However, DO NOT install the Gigabyte EasyTune program, if its on the disc as that is known to cause problems. (EasyTune6 was supplied with my Gigabyte motherboard)

One other comment. I seriously doubt that you have 1TB of RAM (Memory). That is probably the size of your hard drive.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Hey, would you mind sending me links to the correct drivers? And yes I thought it was Hard Drive memory not RAM I changed it now.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
AMD A8-6600K Richland 32nm Technology
Motherboard
Gigabyte Technology Co., Ltd. F2A55M-HD2 (P0)
Memory
8GB RAM
Graphics Card(s)
S24C570 (1680x1050@60Hz) 768MB ATI AMD Radeon HD 8570D (ATI)
Hard Drives
ATAPI iHAS124 E ATA Device
Internet Speed
30MB
Antivirus
Avast
Browser
Mozilla Firefox
I posted the link to AMD for the Video card drivers.

The Gigabyte motherboard comes with a CD that has the drivers. If you have that, you can use the driver from that. If not go to www.gigabyte.com for your motherboard and there are driver downloads.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I have updated my drivers and I still get the error
 

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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
AMD A8-6600K Richland 32nm Technology
Motherboard
Gigabyte Technology Co., Ltd. F2A55M-HD2 (P0)
Memory
8GB RAM
Graphics Card(s)
S24C570 (1680x1050@60Hz) 768MB ATI AMD Radeon HD 8570D (ATI)
Hard Drives
ATAPI iHAS124 E ATA Device
Internet Speed
30MB
Antivirus
Avast
Browser
Mozilla Firefox
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