Novice John
New member
Hi,
My old PC's motherboard died and I removed the SSD and HDD, it was running Win 7 (64bit) Retail (that I activated in 2010)
Now I'm getting notices on my screen saying that I'm running a counterfeit version of Windows.
I have tried to get into my Microsoft acc., but without success. MS accepts that I have an acc., but will not accept the code it sends.
Is there a way to tell MS that I have moved my RETAIL Home Premium to another computer, that I'm entitled to do?
I have the Product key, Product ID and the installation discs, all bought from Currys, by me, in 2010.
Now I'm getting "Activate now" and other threatening messages. The "Activate now" message looked genuine, but these days you never Know.
Can anyone help please?
My old PC's motherboard died and I removed the SSD and HDD, it was running Win 7 (64bit) Retail (that I activated in 2010)
Now I'm getting notices on my screen saying that I'm running a counterfeit version of Windows.
I have tried to get into my Microsoft acc., but without success. MS accepts that I have an acc., but will not accept the code it sends.
Is there a way to tell MS that I have moved my RETAIL Home Premium to another computer, that I'm entitled to do?
I have the Product key, Product ID and the installation discs, all bought from Currys, by me, in 2010.
Now I'm getting "Activate now" and other threatening messages. The "Activate now" message looked genuine, but these days you never Know.
Can anyone help please?
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom build
- OS
- Windows Home premium 64 bit
- CPU
- AMD Athlon 2 X4 640 3GHz
- Motherboard
- Foxconn A 88 GMX
- Memory
- 4 GB
- Graphics Card(s)
- ASUS HD 6570
- Hard Drives
- Samsung SSD 850Pro 256GB
Western Digital WD10 EZEX 1TB
- Antivirus
- Microsoft Security Essentials
- Browser
- Google Chrome