My Laptop isn't detecting Microsoft Bluetooth Mouse

KazamiSan

New member
Local time
6:39 AM
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2
So I bought a mouse today called Designer Bluetooth by Microsoft, when I click on Add Bluetooth device in start menu, it just keeps searching for a long time and nothing shows up, my batteries are fine and my switch button is on, I'm a Windows 7 Home Premium SP1 user.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
VAIO
OS
Windows 7 Home Premium x64
I've found the quick start guide from microsoft.com. Don't forget to hold the Bluetooth button on your mouse for at least 3 seconds.

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My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron (15) 3520
OS
Windows 7 Professional x64, Windows 8.1 Pro x64, Windows 10 Home x64
CPU
Intel(R) Pentium(R) CPU B960 @ 2.20GHz, 2200 MHz,
Motherboard
Dell Inc. (or else Unknown)
Memory
4GB Installed (3.87 available)
Graphics Card(s)
Intel(R) HD Graphics ver. 9.17.10.4229
Sound Card
Cirrus LogicHigh Definition Audio
Monitor(s) Displays
General PnP Display
Screen Resolution
1366x768
Hard Drives
WDC WD5000LPVT-75G33T0 (Internal 500GB)
WD My Passport 0741 USB Device (External 1TB)
PSU
Dell LA64NS2-01
Cooling
Dell Inspiron 3520 CPU Cooling Fan Heatsink 60.4TZ01.011 0T0
Keyboard
Standard PS/2 Keyboard
Mouse
Dell Touchpad + Ewent EW3218
Internet Speed
60 MB/s
Antivirus
Windows Defender + Eset System Rescue CD (Linux A-V)
Browser
Google Chrome (Mozilla FireFox on Windows 10)
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