My laptop shuts down at random times and...

Brian6121990

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san diego, ca
Ok as the title says it is what it is.
I just starting to notice my laptop shuts down at random times and the first of today started and when i turn my laptop back on while booting, it shuts down again. Even when its plugged. i did notice it started doing this when i installed a driver for a pc controller from phillips brand but i deleted that and it still happens. it happend twice yesterday and the day before that and 1 just happend 5 mminutes ago...any suggestions?
 

My Computer My Computer

At a glance

Mac OS X Yosemite2.4 GHz Intel Core i78 GB 1600 MHz DDR3NVIDIA GeForce GT 650M
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Macbook Pro Retina
OS
Mac OS X Yosemite
CPU
2.4 GHz Intel Core i7
Memory
8 GB 1600 MHz DDR3
Graphics Card(s)
NVIDIA GeForce GT 650M
Monitor(s) Displays
Retina
Screen Resolution
Retina
Hard Drives
250GB SSD
Other Info
Macbook Pro Retina (2013)
It could be your battery is not working right or your charger... some kinda short circuit messed either up, but im not sure though. Or you didnt remove the driver properly if thats whats causing it.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Athlon II X2 M3004GBAMD M880G with ATI Mobility Radeon HD 4200
Computer Manufacturer/Model Number
Gateway NV5378u
OS
Windows 7 Ultimate 64-bit
CPU
AMD Athlon II X2 M300
Motherboard
Gateway SJV50TR 0100
Memory
4GB
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4200
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
15.6" 16:9 HD LED LCD
Hard Drives
Hitachi HTS545050B9A300 Disk Device 500GB
It could be your battery is not working right or your charger... some kinda short circuit messed either up, but im not sure though. Or you didnt remove the driver properly if thats whats causing it.
this laptop i had for about 2 weeks now. and the driver was uninstalled through control panel > uninstall a program.
 

My Computer My Computer

At a glance

Mac OS X Yosemite2.4 GHz Intel Core i78 GB 1600 MHz DDR3NVIDIA GeForce GT 650M
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Macbook Pro Retina
OS
Mac OS X Yosemite
CPU
2.4 GHz Intel Core i7
Memory
8 GB 1600 MHz DDR3
Graphics Card(s)
NVIDIA GeForce GT 650M
Monitor(s) Displays
Retina
Screen Resolution
Retina
Hard Drives
250GB SSD
Other Info
Macbook Pro Retina (2013)
If you have it for 2 weeks than thats good, you should try returning it or exchanging it because most stores dont take back/exchange electronics in 3 weeks. And for the problem, it seems very strange for a new laptop...
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Athlon II X2 M3004GBAMD M880G with ATI Mobility Radeon HD 4200
Computer Manufacturer/Model Number
Gateway NV5378u
OS
Windows 7 Ultimate 64-bit
CPU
AMD Athlon II X2 M300
Motherboard
Gateway SJV50TR 0100
Memory
4GB
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4200
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
15.6" 16:9 HD LED LCD
Hard Drives
Hitachi HTS545050B9A300 Disk Device 500GB
If you have it for 2 weeks than thats good, you should try returning it or exchanging it because most stores dont take back/exchange electronics in 3 weeks. And for the problem, it seems very strange for a new laptop...


so this will be the 3rd time....such a shame...the first problem was the battery not lasting anything over than 2 hours and now this...it even says i had at least 34% before it shut off unexpectedly 20 minutes ago...
 

My Computer My Computer

At a glance

Mac OS X Yosemite2.4 GHz Intel Core i78 GB 1600 MHz DDR3NVIDIA GeForce GT 650M
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Macbook Pro Retina
OS
Mac OS X Yosemite
CPU
2.4 GHz Intel Core i7
Memory
8 GB 1600 MHz DDR3
Graphics Card(s)
NVIDIA GeForce GT 650M
Monitor(s) Displays
Retina
Screen Resolution
Retina
Hard Drives
250GB SSD
Other Info
Macbook Pro Retina (2013)
Your laptop is new, IDK what is causing all this... my dad used to work at bestbuy and he said to be carefull whenever you buy electronics because after using electronics on display they put it back in the box and re sell them, so you got to be carefull when you buy electronics from anywhere to make sure they weren't returned or used for display. Good Luck
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Athlon II X2 M3004GBAMD M880G with ATI Mobility Radeon HD 4200
Computer Manufacturer/Model Number
Gateway NV5378u
OS
Windows 7 Ultimate 64-bit
CPU
AMD Athlon II X2 M300
Motherboard
Gateway SJV50TR 0100
Memory
4GB
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4200
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
15.6" 16:9 HD LED LCD
Hard Drives
Hitachi HTS545050B9A300 Disk Device 500GB
Your laptop is new, IDK what is causing all this... my dad used to work at bestbuy and he said to be carefull whenever you buy electronics because after using electronics on display they put it back in the box and re sell them, so you got to be carefull when you buy electronics from anywhere to make sure they weren't returned or used for display. Good Luck

i bought mine from amazon.
 

My Computer My Computer

At a glance

Mac OS X Yosemite2.4 GHz Intel Core i78 GB 1600 MHz DDR3NVIDIA GeForce GT 650M
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Macbook Pro Retina
OS
Mac OS X Yosemite
CPU
2.4 GHz Intel Core i7
Memory
8 GB 1600 MHz DDR3
Graphics Card(s)
NVIDIA GeForce GT 650M
Monitor(s) Displays
Retina
Screen Resolution
Retina
Hard Drives
250GB SSD
Other Info
Macbook Pro Retina (2013)
Ok, well thats just a tip... and yea that sucks for you man, such a hassle you are having.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Athlon II X2 M3004GBAMD M880G with ATI Mobility Radeon HD 4200
Computer Manufacturer/Model Number
Gateway NV5378u
OS
Windows 7 Ultimate 64-bit
CPU
AMD Athlon II X2 M300
Motherboard
Gateway SJV50TR 0100
Memory
4GB
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4200
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
15.6" 16:9 HD LED LCD
Hard Drives
Hitachi HTS545050B9A300 Disk Device 500GB
Ok, well thats just a tip... and yea that sucks for you man, such a hassle you are having.
yeah
im starting to think its a problem with the laptop itself again or the company (toshiba) who makes bad laptops lol
maybe ima get my money back and get another laptop and maybe with ddr3 ram and dual core for less than $400...maybe.
so yeah.

but lets hear from the other people see what they gotta say about this situation.
 

My Computer My Computer

At a glance

Mac OS X Yosemite2.4 GHz Intel Core i78 GB 1600 MHz DDR3NVIDIA GeForce GT 650M
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Macbook Pro Retina
OS
Mac OS X Yosemite
CPU
2.4 GHz Intel Core i7
Memory
8 GB 1600 MHz DDR3
Graphics Card(s)
NVIDIA GeForce GT 650M
Monitor(s) Displays
Retina
Screen Resolution
Retina
Hard Drives
250GB SSD
Other Info
Macbook Pro Retina (2013)
Well yea if you got toshiba, its one of the best with support along with Ausus.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Athlon II X2 M3004GBAMD M880G with ATI Mobility Radeon HD 4200
Computer Manufacturer/Model Number
Gateway NV5378u
OS
Windows 7 Ultimate 64-bit
CPU
AMD Athlon II X2 M300
Motherboard
Gateway SJV50TR 0100
Memory
4GB
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4200
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
15.6" 16:9 HD LED LCD
Hard Drives
Hitachi HTS545050B9A300 Disk Device 500GB
Well yea if you got toshiba, its one of the best with support along with Ausus.
its Asus lol
anyways well ima just call amazon and get another replacement...this is sad but i hope 3rd time the charm i get a laptop with NO problems
 

My Computer My Computer

At a glance

Mac OS X Yosemite2.4 GHz Intel Core i78 GB 1600 MHz DDR3NVIDIA GeForce GT 650M
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Macbook Pro Retina
OS
Mac OS X Yosemite
CPU
2.4 GHz Intel Core i7
Memory
8 GB 1600 MHz DDR3
Graphics Card(s)
NVIDIA GeForce GT 650M
Monitor(s) Displays
Retina
Screen Resolution
Retina
Hard Drives
250GB SSD
Other Info
Macbook Pro Retina (2013)
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