my mouse curser goes huge then my screen goes weird

[Saop Mactravish]

I got windows 7 ultimate 32 bit about 3 weeks ago.

When I start my computer up, the mouse curser is either bigger than usual when i type my password in, or it is bigger when i am eventually in. when the mouse is bigger everything is slower, like for instance the right click menu take forever to load.

about a minute or so, my screen goes wierd, and everything is messed up.

I switch my computer off by the plug, for the power button on the computer doesn't work. it gives me a choice of safe mode...etc. i choose safe mode, then restart my computer in safe mode, on most occasions this helps, on others it doesn't.

sometimes i have sat for a half an hour restarting my computer in safe mode, leaving it for ten minutes and restarting it again.

PLEASE HELP!!!!!!!!!!!!!!!!!!!

 

[richc46]

Lets check the most important thing first, then we can work on the problem if not found with this attempt If you are able to do this with your problem

Run a full anti virus scan

Download and run malwarebytes.
http://www.malwarebytes.org/mbam.php

If you are not able to even perform these tasks let us know and we will repair using other methods.
Let us know that happens.

 

[Saop Mactravish]

i have the latest updates of bitdefender 2010, if i download the malwarebytes will it cause problems...

 

[richc46]

i have the latest updates of bitdefender 2010, if i download the malwarebytes will it cause problems...

If you have Bitdefender, I think that is the full package, checks for malware and virus. Just run a full scan with that, forget malwarebytes and get back with the results. Run the full or total scan.

 

[Saop Mactravish]

OK,

should i run the system scan as well as the deep system scan

 

[richc46]

Run a full scan, it may take time. Step one is to be sure that the system is clean. Deep scan would be a good idea.

 

[skunksmash]

something like this..???

are you running an ATI card by any chance..??

 

[Saop Mactravish]

I have,
i've ran the system scan as well as the deep system scan, it says it found no threats.....

i think im gonna get the malwarebytes just in case, but can only reply with the results tomorrow the 31 jan.

but if i do run the Malwarebytes, will it disrupt bitdefender in any way... or cause further harm to my PC..?

 

[richc46]

I have,
i've ran the system scan as well as the deep system scan, it says it found no threats.....

i think im gonna get the malwarebytes just in case, but can only reply with the results tomorrow the 31 jan.

but if i do run the Malwarebytes, will it disrupt bitdefender in any way... or cause further harm to my PC..?

Dont run the malwarbytes, not necessary. Look at the post above, Skunksmash may have a solution. He is good, we are lucky to have him here.

 

[Saop Mactravish]

in reply to skunk smash...yes im running an ATI card...ATI radian R4670

 

[richc46]

He is suggesting that it is your graphics card and I would tend to agree. You may want to check that.

 

[richc46]

If you can access the computer, go to device manger (from search). Once there look for any yellow markers, especaially by display adaptors.

 

[skunksmash]

in reply to skunk smash...yes im running an ATI card...ATI radian R4670

hmm....well this was released by ''Techreport'' in regards to the new 5 series range, maybe its a wider spread driver problem..??

Getting one of AMD's new Radeon HD 5000-series graphics cards? Then don't just expect your frame rates to increase. We've become aware of a puzzling, annoying, but otherwise harmless bug that seems to affect the entire Evergreen lineup.

Sometimes, out of the blue, the Windows mouse cursor doubles in size. No, we're not making this up: we actually observed the problem first-hand on an XFX Radeon HD 5770.

or maybe its not related at all...... but its a bit of a coincidence :sarc:

 

[Saop Mactravish]

yeay,

ive been to the device manager etc... it says and i quote . "device working properly"

 

[richc46]

To summarize to date:

We know that it is not any sort of virus.
It is a visual problem

I think that it is somehow related to the graphics card.

I think with Skunksmash input we found the solution quickly.

If you want we can try a repair install, but after that, I suggest that you get the graphics card checked.

http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

You can reset the graphics card and hope, but I have my doubts.
How do you reset graphics card? - Yahoo! Answers

You cannot do much on the weekend. Your post will be answered by any member with ideas.

 

[Saop Mactravish]

okey,

thanks alot!!!

so do you suggest i opt for the repair install, and if it fails reset my graphics card..?

 

[richc46]

okey,

thanks alot!!!

so do you suggest i opt for the repair install, and if it fails reset my graphics card..?

That would be my suggestion. After you are done carefully post the results. They may give me or another poster additional ideas.

 

[Saop Mactravish]

okey will do...I`ll post the results some time tomorrow

this may not be linked but, i was waching tv on my pc and, randomly my screen went blue, NOT THE BLUE SCREEN OF DEATH, but it looked like someone took blue translucent glass and put it over my monitor...thats the only way i can describe it.... ANY IDEAS.

I cuwd still see everything, it was just blue.....

 

[richc46]

okey will do...I`ll post the results some time tomorrow

this may not be linked but, i was waching tv on my pc and, randomly my screen went blue, NOT THE BLUE SCREEN OF DEATH, but it looked like someone took blue translucent glass and put it over my monitor...thats the only way i can describe it.... ANY IDEAS.

I cuwd still see everything, it was just blue.....

To me, from this distance, it all sounds graphic card related. Don't you agree?

 

[Saop Mactravish]

yeay,

im going to repair install it now