my pc freezes in every first boot (win764bit)

[chiefgul]

Hello,
my pc freezes in every first boot (win764bit)
after reset everything is ok .
Could you look into it I`d be greatfull


<Event xmlns="Error">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2012-10-18T20:17:12.126815100Z" />

<EventRecordID>206825</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>Gul-PC</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>


</Event>

 

[koolkat77]

STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP  
Usual causes:  Memory corruption, Hardware (memory in particular), Overclocking failure, 
Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 
3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, 
Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, 
Backup tool, Bad motherboard, Missing Service Pack

If you're overclocking, stop. Uninstall any backup tool and 3td party firewall programs

The one dump does not give much information. Did you have more BSoDs after that?

 

[chiefgul]

Thank you koolkat77 for your immediate answer!!
I never overclock hardware, I even disable the XMB PROFILE in bios for the Ram. I have set RAM performance to standard
As for back up tool I am not aware of any neither 3rd party firewall.
I needed your advice because now I am more certain that there is hardware default and the PC is covered by the warranty.
I am working in the graphics design field and I need a stable pc that's why I never overclock
Once again thanks a lot!!!!

 

[koolkat77]

Post a screen shot of crystal disk info please.

• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[chiefgul]

Here it is

 

[koolkat77]

Okay, what antivirus are you using? Did you make a full scan?
And since when are you having this freezing problem?

 

[chiefgul]

i`m using avast antivirus and i`ve run full scan 2-3 times in the last 1,5year
the problem `s been around for almost a year

A year ago i did took it back to the store and told me there was a setting in BIOS and they fixed it.
But 3-4 months after the service i started to experience the same issu First boot freeze - I hard reset - Everything OK

 

[koolkat77]

Okay, Avast sometimes contributes in BSoDs. Please uninstall it and use MSE. (At least to test) Make a full scan with it.

• avast! Uninstall Utility | Download aswClear for avast! Removal
• Microsoft Security Essentials - Free Antivirus for Windows

Run this tool and delete anything it finds:

• Anti-rootkit utility TDSSKiller

 

[chiefgul]

What i forgot to mention is tha the freeze does not occur in every restart BUT at the FIRST boot of the day.Once the pc boots, (after the hard reset), then if i restart the pc as many times i desire the pc boots without any issues
TDSSkiler showed nothing
i`m running Microsoft Security Essentials

 

[koolkat77]

Okay.

Reduce items at start-up:

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

 

[chiefgul]

I`m running a full scan with Microsoft Security Essentials
After that i will perform a clean start up as i saw in the microsoft video and red the instructions
(i`ve already uninstalled avast in safe mode as you proposed)
after the full scan i will shut down the pc for a few hours and boot it to see if it freezes

Thanks again for the support
Is it so demanding/hard task for win 7 64bit to have (lets say 8-12) items at start up??
i wasn`t aware of that!!!

 

[koolkat77]

No problem. Keep us posted

 

[chiefgul]

Hello,
Regarding the issue (freeze) booting the pc (first boot of the day this morning), the pc reset/restarted automaticaly
and now it is booting fine with no problem, but the problem still remains.
After reset/restarted a message appeared and here are the details

Locale ID: 1032

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80003120CD0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102012-28267-01.dmp
C:\Users\Gul\AppData\Local\Temp\WER-162833-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

[koolkat77]

Upload the new dumps following instructions please

 

[chiefgul]

Hello,
this is the second dmp file
today i also run a memtest86 RAMtest for about 2 hours and no errors reported (from bootable CD after a cold boot)

 

[koolkat77]

2 hours? for how many passes? You need to take full 8 passes.

 

[chiefgul]

Hi !! ,
I just want to post that todays cold start i boot ubuntu live cd and it did not have any freeze!
I don`t know if that is relevant but if it was a RAM problem wouldn`t that have the same effect with ubuntu?
Anyway in the last day i disable start up programs that i admit not only weren`t necessary but i didn`t even know them and of course i uninstalled them.
I`ve run full scan again (nothing was found)
All in all what i`m experiencing now is that the pc boots alot quicker than before

 

[koolkat77]

Thanks for the update and nice to hear that.
Keep us posted of your further blue screens and freezes

 

[chiefgul]

Hello again my system started having Hard reset boot on the first boot again and after the hard reset it works ok
Any help would be appreciated
Here`s the zip file