My printer can not print e-mail from Inbox Windows7 Live e-mail 2011

[Moonyean]

New Member

Join Date: Mar 2011

Windows 7 Ultimate w/ Service Pack 1 64-Bit
2 posts

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Prints html Characters when printing from Windows Live Mail

Everything prints out as crl characters.
Printing from Google there is no problem.
Printing from Webmail also no problem.

What can I do.

Printer is HP Photosmart C5280.

 

[RitualJman]

Hi There,

Did you just purchase this as a new printer? Also did this printer ever printer from Windows Live mail i beileave you said you are using, Correct me if I am wrong. Also if it worked before did you do a system update? All this infomation will help me give you better help with fixing your problem you have.

Thanks
RitualJman

 

[Moonyean]

Dear sir,

I used the printer without problems for 2 years.i did a register clean-up with cc cleaner.All is well, except printing from the inbox of windows live e-mail.Changing Uni-code does not help.

Tks in advance.

 

[Roderunner]

Moonyean,
you must open an email before it can be printed.

 

[Moonyean]

Thanks,

After opening the e-mail I am able to print ,but the print comes out totally in Ctrl codes and no pictures.

 

[RitualJman]

If doing what Roderunner say's to do doesn't work. Try uninstalling the program and trying reinstalling it. As when you did a register clean, some thing might have messed up with a registery key for that program. Uninstalling and reinstalling might help your problem.

 

[Moonyean]

If I reistall live essentials with live-email what will happen to the e-mails in my in-box?
Do I loose thhem all?

 

[Roderunner]

Thanks,

After opening the e-mail I am able to print ,but the print comes out totally in Ctrl codes and no pictures.

I have never heard of Ctrl Codes, so can't help.
You could, after opening the email you want to print, copy the text and paste into Wordpad, then use the Snipping Tool to do the pictures, then print. Set Snipping Tool like this.

 

[koolkat77]

take a back of your emails,that way you wont lose them

 

[Roderunner]

If I reistall live essentials with live-email what will happen to the e-mails in my in-box?
Do I loose thhem all?

YES, do a repair install from 'Programs and features'.

 

[HammerHead]

CC Cleaner

Doesn't CC cleaner do a save before cleaning? If so you should be able to restore your registry to a state before the clean.

 

[RitualJman]

If I reistall live essentials with live-email what will happen to the e-mails in my in-box?
Do I loose thhem all?

YES, do a repair install from 'Programs and features'.

If you just do a repair install like Roderunner suggested then it should be fine and working the way it was before.

RitualJman

 

[Moonyean]

I did indeed uninstall windows essentials 2011 and re-installed it.

No positive result in printing.

 

[Roderunner]

Moonyean,

For what purpose are you printing emails.

 

[Moonyean]

The WHY is not the issue.

The problem is it worked before and now it does not.

 

[Roderunner]

My subscription to this thread has ended.

 

[RitualJman]

CCleaner does a back-up before it runs. Have you tried restoring to before you ran CCleaner?

RitualJman

 

[HammerHead]

Two Posts

Post #11 and #17 offer a solution. Has it been tried?