My problem with my cd/dvd drive

[Franky]

Hello all,

My machine is running XP professional. My problem is about the CD/DVD drive. In normal state, when it's empty, it can be opened and closed just as normal. But for most of the CDes or DVDes, one problem will occur.
The problem is, first that CD or DVD will not be read/recognized. Then the CD/DVD drive is no longer available in my computer window like that is not recognized as well. And also in deice manage's list, there isn't any CD/DVD drive item!
In those situations, every time I need to restart the PC one or several times and try to eject the cd drive and put out that CD/DVD and start the machine again. Then the CD drive will return again!

How to fix that problem please?

 

[maxie]

Hi ... Is this issue with a Desktop or a Laptop ? .... Have you noticed when you first Boot some times the DVD player is missing from the Device Manager ? .... Also missing from my Computer ? .... If this is the case could well be down to a faulty Cable ...

 

[Franky]

Thanks for the reply, Maxie
It's desktop.
all the time when the problem hasn't been occurred yet, DVD drive is present in both my computer and device manager.
But when I enter a CD or DVD (sometimes) the problem takes place!

 

[maxie]

Very strange issue ... Have had a Laptop that only showed the DVD player when there was Media was inserted .. I resolved that problem though .. It was being shut of to save power .... Still thinking about your issue ...

 

[Franky]

Thank you Maxie. Don't you think that the problem has to do with lenses?

 

[maxie]

Part of it could be but it does not explain why the Drive should go missing ...

 

[Franky]

Thank you very much Maxie. I think it has been failed.

 

[Shimshom]

I've had this issue in the past due to a bad power supply so try to disconnect any hardware such as printer, external hard drive etc as well as any none OS internal hard drives and see if that helps and if possible test the PC with a different PSU

 

[Franky]

Thanks for you talks

 

[maxie]

Good news is External Drives are not expensive ...

 

[Franky]

Yes my friend, Maxie.
You are a very kind person
And others are all each one better than me for kindliness. Thanks all.