My sisters Laptop - Bluescreen

kiteboy · Apr 24, 2011

Hi all

Just had my sis give me her laptop
Recently put in a new hard drive for her as the old one failed. Resinstalled what she needs however now its bluescreening

I dont know when or where this occurs as everything is ok at the moment

Can anyone point me in the right direction please??

Dont know where to start when looking at these logs (attached)

Thanks guys

Spec is:
Dell Laptop 1545
Windows 7 64Bit (OEM)
! year old
Reinstalled OS about 2 weeks ago

kiteboy · Apr 24, 2011

Anybody able to help?? Please
Really dont want to start reinstalling stuff again when I dont know whats wrong with it

Thanks for anybodies time

CarlTR6 · Apr 24, 2011

Hi kiteboy. Sorry your sister's laptop is having problems. I looked at your five most recent dumps. Each of the dumps are stop error code F4, CRITICAL_OBJECT_TERMINATION. This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated. The dumps blame two different Windows system drivers, which are highly unlikely to be the real cause.

Here is an MS article you can read on this error: You receive various Stop error messages in Windows 7 or in Windows Server 2008 R2 when you resume a computer that has a large SATA hard disk. Please read this and see if the hot fix apples to your situation. Let me know and we will go from there.

Code:

Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02806000 PsLoadedModuleList = 0xfffff800`02a4be90
Debug session time: Mon Apr 18 03:35:48.221 2011 (GMT-4)
System Uptime: 0 days 0:01:53.016
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8003449b30, fffffa8003449e10, fffff80002b89db0}

Probably caused by : csrss.exe

Followup: MachineOwner
---------

1: kd> lmtsmn
start             end                 module name
fffff880`00ed8000 fffff880`00f2f000   ACPI     ACPI.sys     Sat Nov 20 04:19:16 2010 (4CE79294)
fffff880`05764000 fffff880`057ac000   afcdp    afcdp.sys    Thu Nov 18 11:20:02 2010 (4CE55232)
fffff880`02ec9000 fffff880`02f52000   afd      afd.sys      Sat Nov 20 04:23:27 2010 (4CE7938F)
fffff880`03e34000 fffff880`03e4a000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`010d8000 fffff880`010e3000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff880`04183000 fffff880`041d2000   Apfiltr  Apfiltr.sys  Thu Apr 15 00:40:07 2010 (4BC698A7)
fffff880`00fdb000 fffff880`00fe4000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01093000 fffff880`010bd000   ataport  ataport.SYS  Sat Nov 20 04:19:15 2010 (4CE79293)
fffff880`00fa0000 fffff880`00fac000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`057ac000 fffff880`057b5000   BCM42RLY BCM42RLY.sys Tue Jul 07 20:34:55 2009 (4A53E9AF)
fffff880`03e4b000 fffff880`040f3000   bcmwl664 bcmwl664.sys Tue Jul 07 20:45:04 2009 (4A53EC10)
fffff880`01bf8000 fffff880`01bff000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`02feb000 fffff880`02ffc000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`02d5c000 fffff880`02d7a000   bowser   bowser.sys   Tue Feb 22 23:55:04 2011 (4D649328)
fffff960`007c0000 fffff960`007e7000   cdd      cdd.dll      unavailable (00000000)
fffff880`015c2000 fffff880`015ec000   cdrom    cdrom.sys    Sat Nov 20 04:19:20 2010 (4CE79298)
fffff880`00d3f000 fffff880`00dff000   CI       CI.dll       Sat Nov 20 08:12:36 2010 (4CE7C944)
fffff880`0164c000 fffff880`0167c000   CLASSPNP CLASSPNP.SYS Sat Nov 20 04:19:23 2010 (4CE7929B)
fffff880`00ce1000 fffff880`00d3f000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`03e00000 fffff880`03e04500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01000000 fffff880`01072000   cng      cng.sys      Sat Nov 20 05:08:45 2010 (4CE79E2D)
fffff880`00f97000 fffff880`00fa0000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`03e24000 fffff880`03e34000   CompositeBus CompositeBus.sys Sat Nov 20 05:33:17 2010 (4CE7A3ED)
fffff880`04390000 fffff880`0439e000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02ea6000 fffff880`02ec4000   dfsc     dfsc.sys     Sat Nov 20 04:26:31 2010 (4CE79447)
fffff880`02e97000 fffff880`02ea6000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01be2000 fffff880`01bf8000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0435c000 fffff880`0437e000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0439e000 fffff880`043aa000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`043b5000 fffff880`043c8000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`043aa000 fffff880`043b5000   dump_msahci dump_msahci.sys Sat Nov 20 05:33:58 2010 (4CE7A416)
fffff880`04384000 fffff880`04390000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`05447000 fffff880`0553b000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:50:50 2010 (4CE799FA)
fffff880`0553b000 fffff880`05581000   dxgmms1  dxgmms1.sys  Sat Nov 20 04:49:53 2010 (4CE799C1)
fffff880`0112f000 fffff880`01143000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`010e3000 fffff880`0112f000   fltmgr   fltmgr.sys   Sat Nov 20 04:19:24 2010 (4CE7929C)
fffff880`01211000 fffff880`0121b000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`019c2000 fffff880`019fc000   fvevol   fvevol.sys   Sat Nov 20 04:24:06 2010 (4CE793B6)
fffff880`01888000 fffff880`018d2000   fwpkclnt fwpkclnt.sys Sat Nov 20 04:21:37 2010 (4CE79321)
fffff880`041f0000 fffff880`041fd000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`02df0000 fffff800`02e39000   hal      hal.dll      Sat Nov 20 08:00:25 2010 (4CE7C669)
fffff880`04a00000 fffff880`04a24000   HDAudBus HDAudBus.sys Sat Nov 20 05:43:42 2010 (4CE7A65E)
fffff880`02c00000 fffff880`02cc9000   HTTP     HTTP.sys     Sat Nov 20 04:24:30 2010 (4CE793CE)
fffff880`01bd9000 fffff880`01be2000   hwpolicy hwpolicy.sys Sat Nov 20 04:18:54 2010 (4CE7927E)
fffff880`04165000 fffff880`04183000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04a28000 fffff880`05446b60   igdkmd64 igdkmd64.sys Wed Aug 25 15:35:58 2010 (4C75709E)
fffff880`03e0e000 fffff880`03e24000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`041e1000 fffff880`041f0000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00ba5000 fffff800`00baf000   kdcom    kdcom.dll    Sat Feb 05 11:52:49 2011 (4D4D8061)
fffff880`03c00000 fffff880`03c43000   ks       ks.sys       Sat Nov 20 05:33:23 2010 (4CE7A3F3)
fffff880`013e4000 fffff880`013ff000   ksecdd   ksecdd.sys   Sat Nov 20 04:21:15 2010 (4CE7930B)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Sat Nov 20 05:10:34 2010 (4CE79E9A)
fffff880`0437e000 fffff880`04383200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`043e5000 fffff880`043fa000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04259000 fffff880`0427c000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c7e000 fffff880`00ccd000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 08:03:51 2010 (4CE7C737)
fffff880`0424b000 fffff880`04259000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`041d2000 fffff880`041e1000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`00fc1000 fffff880`00fdb000   mountmgr mountmgr.sys Sat Nov 20 04:19:21 2010 (4CE79299)
fffff880`011a1000 fffff880`011d2000   MpFilter MpFilter.sys Tue Sep 14 20:19:28 2010 (4C901110)
fffff880`02d7a000 fffff880`02d92000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`02d92000 fffff880`02dbf000   mrxsmb   mrxsmb.sys   Tue Feb 22 23:56:22 2011 (4D649376)
fffff880`046c3000 fffff880`04710000   mrxsmb10 mrxsmb10.sys Tue Feb 22 23:55:12 2011 (4D649330)
fffff880`04710000 fffff880`04734000   mrxsmb20 mrxsmb20.sys Tue Feb 22 23:55:12 2011 (4D649330)
fffff880`010bd000 fffff880`010c8000   msahci   msahci.sys   Sat Nov 20 05:33:58 2010 (4CE7A416)
fffff880`01072000 fffff880`0107d000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f38000 fffff880`00f42000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01143000 fffff880`011a1000   msrpc    msrpc.sys    Sat Nov 20 04:21:56 2010 (4CE79334)
fffff880`02e8c000 fffff880`02e97000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01bc7000 fffff880`01bd9000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014cf000 fffff880`015c2000   ndis     ndis.sys     Sat Nov 20 04:23:30 2010 (4CE79392)
fffff880`03d46000 fffff880`03d52000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`02d31000 fffff880`02d44000   ndisuio  ndisuio.sys  Sat Nov 20 05:50:08 2010 (4CE7A7E0)
fffff880`03d52000 fffff880`03d81000   ndiswan  ndiswan.sys  Sat Nov 20 05:52:32 2010 (4CE7A870)
fffff880`03caf000 fffff880`03cc4000   NDProxy  NDProxy.SYS  Sat Nov 20 05:52:20 2010 (4CE7A864)
fffff880`02fdc000 fffff880`02feb000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02f52000 fffff880`02f97000   netbt    netbt.sys    Sat Nov 20 04:23:18 2010 (4CE79386)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Sat Nov 20 04:23:13 2010 (4CE79381)
fffff880`057b5000 fffff880`057ca000   NisDrvWFP NisDrvWFP.sys Tue Sep 14 20:20:25 2010 (4C901149)
fffff880`0107d000 fffff880`0108e000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02e80000 fffff880`02e8c000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02806000 fffff800`02df0000   nt       ntkrnlmp.exe Sat Nov 20 04:30:02 2010 (4CE7951A)
fffff880`01241000 fffff880`013e4000   Ntfs     Ntfs.sys     Sat Nov 20 04:20:57 2010 (4CE792F9)
fffff880`015ec000 fffff880`015f5000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02cde000 fffff880`02d31000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`02fa0000 fffff880`02fc6000   pacer    pacer.sys    Sat Nov 20 05:52:18 2010 (4CE7A862)
fffff880`00f82000 fffff880`00f97000   partmgr  partmgr.sys  Sat Nov 20 04:20:00 2010 (4CE792C0)
fffff880`00f42000 fffff880`00f75000   pci      pci.sys      Sat Nov 20 04:19:11 2010 (4CE7928F)
fffff880`010c8000 fffff880`010d8000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01200000 fffff880`01211000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`04734000 fffff880`047da000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0431f000 fffff880`0435c000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00ccd000 fffff880`00ce1000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`03d22000 fffff880`03d46000   rasl2tp  rasl2tp.sys  Sat Nov 20 05:52:34 2010 (4CE7A872)
fffff880`03d81000 fffff880`03d9c000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`03d9c000 fffff880`03dbd000   raspptp  raspptp.sys  Sat Nov 20 05:52:31 2010 (4CE7A86F)
fffff880`03dbd000 fffff880`03dd7000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02e2f000 fffff880`02e80000   rdbss    rdbss.sys    Sat Nov 20 04:27:51 2010 (4CE79497)
fffff880`015f5000 fffff880`015fe000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`014c3000 fffff880`014cc000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`011f7000 fffff880`01200000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01a46000 fffff880`01a80000   rdyboost rdyboost.sys Sat Nov 20 04:43:10 2010 (4CE7982E)
fffff880`02d44000 fffff880`02d5c000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`03cc4000 fffff880`03cec000   SbieDrv  SbieDrv.sys  Thu Mar 24 07:24:19 2011 (4D8B29E3)
fffff880`047da000 fffff880`047e5000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01a00000 fffff880`01a46000   snapman  snapman.sys  Thu Nov 11 06:05:10 2010 (4CDBCDE6)
fffff880`01bbf000 fffff880`01bc7000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`056cc000 fffff880`05764000   srv      srv.sys      Tue Feb 22 23:56:21 2011 (4D649375)
fffff880`04643000 fffff880`046ad000   srv2     srv2.sys     Tue Feb 22 23:56:00 2011 (4D649360)
fffff880`04600000 fffff880`04631000   srvnet   srvnet.sys   Tue Feb 22 23:55:44 2011 (4D649350)
fffff880`042a0000 fffff880`0431f000   stwrt64  stwrt64.sys  Fri Feb 26 03:07:58 2010 (4B87815E)
fffff880`041fd000 fffff880`041fe480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01684000 fffff880`01888000   tcpip    tcpip.sys    Sat Nov 20 04:25:52 2010 (4CE79420)
fffff880`04631000 fffff880`04643000   tcpipreg tcpipreg.sys Sat Nov 20 05:51:48 2010 (4CE7A844)
fffff880`00fe4000 fffff880`00ff1000   TDI      TDI.SYS      Sat Nov 20 04:22:06 2010 (4CE7933E)
fffff880`01a88000 fffff880`01bbf000   tdrpm273 tdrpm273.sys Tue Aug 10 05:54:18 2010 (4C6121CA)
fffff880`00e00000 fffff880`00e22000   tdx      tdx.sys      Sat Nov 20 04:21:54 2010 (4CE79332)
fffff880`02e1b000 fffff880`02e2f000   termdd   termdd.sys   Sat Nov 20 06:03:40 2010 (4CE7AB0C)
fffff880`018d2000 fffff880`019c2000   timntr   timntr.sys   Wed Jun 02 08:56:47 2010 (4C06550F)
fffff960`00400000 fffff960`0040a000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03cfc000 fffff880`03d22000   tunnel   tunnel.sys   Sat Nov 20 05:51:50 2010 (4CE7A846)
fffff880`03c43000 fffff880`03c55000   umbus    umbus.sys    Sat Nov 20 05:44:37 2010 (4CE7A695)
fffff880`04200000 fffff880`0421d000   usbccgp  usbccgp.sys  Sat Nov 20 05:44:03 2010 (4CE7A673)
fffff880`043e3000 fffff880`043e4f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`055e4000 fffff880`055f5000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`03c55000 fffff880`03caf000   usbhub   usbhub.sys   Sat Nov 20 05:44:30 2010 (4CE7A68E)
fffff880`0558e000 fffff880`055e4000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`043c8000 fffff880`043e3000   USBSTOR  USBSTOR.SYS  Sat Nov 20 05:44:05 2010 (4CE7A675)
fffff880`05581000 fffff880`0558e000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`0421d000 fffff880`0424a280   usbvideo usbvideo.sys Sat Nov 20 05:44:34 2010 (4CE7A692)
fffff880`00f75000 fffff880`00f82000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`0121b000 fffff880`01229000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`011d2000 fffff880`011f7000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00fac000 fffff880`00fc1000   volmgr   volmgr.sys   Sat Nov 20 04:19:28 2010 (4CE792A0)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 04:20:43 2010 (4CE792EB)
fffff880`01600000 fffff880`0164c000   volsnap  volsnap.sys  Sat Nov 20 04:20:08 2010 (4CE792C8)
fffff880`040f3000 fffff880`04100000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`02fc6000 fffff880`02fdc000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`02e00000 fffff880`02e1b000   wanarp   wanarp.sys   Sat Nov 20 05:52:36 2010 (4CE7A874)
fffff880`01229000 fffff880`01239000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e25000 fffff880`00ec9000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ec9000 fffff880`00ed8000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02f97000 fffff880`02fa0000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00060000 fffff960`00372000   win32k   win32k.sys   Wed Mar 02 22:51:40 2011 (4D6F104C)
fffff880`03e05000 fffff880`03e0e000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f2f000 fffff880`00f38000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0427c000 fffff880`0429d000   WudfPf   WudfPf.sys   Sat Nov 20 05:42:44 2010 (4CE7A624)
fffff880`057ca000 fffff880`057fb000   WUDFRd   WUDFRd.sys   Sat Nov 20 05:43:32 2010 (4CE7A654)
fffff880`04100000 fffff880`04165000   yk62x64  yk62x64.sys  Mon Sep 28 04:19:31 2009 (4AC07193)

Unloaded modules:
fffff880`0148b000 fffff880`01499000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01499000 fffff880`014a5000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`014a5000 fffff880`014b0000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`014b0000 fffff880`014c3000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Debug session time: Mon Apr 11 03:21:27.684 2011 (GMT-4)
System Uptime: 0 days 0:07:21.479
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8003fefb30, fffffa8003fefe10, fffff80002b8fdb0}

Probably caused by : wininit.exe

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8003fefb30, Terminating object
Arg3: fffffa8003fefe10, Process image file name
Arg4: fffff80002b8fdb0, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa8003fefb30

IMAGE_NAME:  wininit.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: wininit

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  wininit.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR:  0xF4_C0000005

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`024430a8 fffff800`02c14982 : 00000000`000000f4 00000000`00000003 fffffa80`03fefb30 fffffa80`03fefe10 : nt!KeBugCheckEx
fffff880`024430b0 fffff800`02bc20ab : ffffffff`ffffffff fffffa80`045c3060 fffffa80`03fefb30 fffffa80`03fefb30 : nt!PspCatchCriticalBreak+0x92
fffff880`024430f0 fffff800`02b45698 : ffffffff`ffffffff 00000000`00000001 fffffa80`03fefb30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`02443140 fffff800`0288b8d3 : fffffa80`03fefb30 fffff800`c0000005 fffffa80`045c3060 00000000`028f05b0 : nt!NtTerminateProcess+0xf4
fffff880`024431c0 fffff800`02887e70 : fffff800`028d811f fffff880`02443b38 fffff880`02443890 fffff880`02443be0 : nt!KiSystemServiceCopyEnd+0x13
fffff880`02443358 fffff800`028d811f : fffff880`02443b38 fffff880`02443890 fffff880`02443be0 00000000`028f1df0 : nt!KiServiceLinkage
fffff880`02443360 fffff800`0288bcc2 : fffff880`02443b38 00000000`00050a34 fffff880`02443be0 00000000`028f18c8 : nt! ?? ::FNODOBFM::`string'+0x49974
fffff880`02443a00 fffff800`0288a83a : 00000000`00000001 00000000`028f0b68 00000000`77980e01 00000000`00050a34 : nt!KiExceptionDispatch+0xc2
fffff880`02443be0 00000000`77858e3d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`028f0b70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77858e3d


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_wininit.exe

BUCKET_ID:  X64_0xF4_C0000005_IMAGE_wininit.exe

Followup: MachineOwner
---------

Jonathan_King · Apr 24, 2011

I found some interesting errors:

Code:

Event[5]:
  Log Name: System
  Source: atapi
  Date: 2011-04-24T09:29:39.982
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DonnaGriffiths
  Description: 
The driver detected a controller error on \Device\Ide\IdePort0.

Was the replacement hard drive new?

Open a command prompt, and enter:

Code:

chkdsk /r

Please let us know the results.

kiteboy · Apr 25, 2011

Thanks guys

It is a new hard drive - 500Gb WD Caviar Blue
I may have found the issue - had another bluescreen then on boot up had an error saying no hard drive detected

The hard drive caddy wasnt installed!!!! Wot a monkey

Done a chkdsk and has quite a few files that needed recovering but that seems to have done the job along with the hard drive being seated properley

I thought it was some sort of driver issue - hopefully will be ok now
Ill come back if its still occurring
Really appreciate the advise

Jonathan_King · Apr 25, 2011

Those chkdsk errors are a bit worrying. Run chkdsk /r again tomorrow, see if any more errors are shown. If so, we are possibly looking at a defective drive.

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