My system freezes at no given time & error message!

Heshie75v

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My Win 7 64bit now freezes at no given time while surfing the web or just working on my PC. I went to the windows reliability report and downloaded the following error message : The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x0000000080000004, 0xfffff80003197672, 0xfffff8800954d090, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 090314-33774-01.
Can anyone tell me what this is and how to fix it??
TDhanks
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
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Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Motherboard
Dell Inc. 05DN3X
Memory
12.00 GB
Graphics Card(s)
AMD RADEON HD 6670
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST32000641AS
Antivirus
AVG
Browser
IE 11

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64-bit Windows 11 Pro for Workstations
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Intel i7-8700K OC'd to 5 GHz
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ASUS ROG Maximus XI Formula Z390
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64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
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ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
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Integrated
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1TB Samsung 990 PRO M.2,
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HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Here is the file, I hope I did this right and you can help me
Thanks again
I am also including the graqb all file utility file, hope this helps
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Motherboard
Dell Inc. 05DN3X
Memory
12.00 GB
Graphics Card(s)
AMD RADEON HD 6670
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST32000641AS
Antivirus
AVG
Browser
IE 11
Hello Heshie, thanks for the info.
A single dump is not much to go on, but I would recommend testing the RAM.

:ar: Testing the RAM:

Test and Diagnose RAM Issues with Memtest86+:

   Tip

  • :info: Pay close attention to part 3 of the tutorial "If you have errors"
  • :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
When done with the testing procedure take a picture and upload it here.

:ar: This will help you to determine where the issue is origination from (if any):
First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:
test|Slot1|Slot2
RAM1| Error | Error
RAM2|Good|Good
It is a RAM, a bad RAM.

But if you have got a result like that:
test|Slot1|Slot2
RAM1| Error |Good
RAM2| Error |Good
It is a motherboard issue. The particular slot is bad.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
Well, the RAM is definitely not the issue. Test came out fine
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Motherboard
Dell Inc. 05DN3X
Memory
12.00 GB
Graphics Card(s)
AMD RADEON HD 6670
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST32000641AS
Antivirus
AVG
Browser
IE 11
I can only assume, considering the time frame, that you completed only a single pass.
Would I be correct?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
I used the windows ram testing utility "mdsched.exe" came back fine
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Motherboard
Dell Inc. 05DN3X
Memory
12.00 GB
Graphics Card(s)
AMD RADEON HD 6670
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST32000641AS
Antivirus
AVG
Browser
IE 11
The "in house" Microsoft utility is no longer regarded thorough enough.
If you're into taking shortcuts and not follow my suggestions I can't help you.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
It is not that I am taking "short cuts" but I could not get that utility to work
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Motherboard
Dell Inc. 05DN3X
Memory
12.00 GB
Graphics Card(s)
AMD RADEON HD 6670
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST32000641AS
Antivirus
AVG
Browser
IE 11
Where in the process did it fail?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
I got it going, just started. I just forgot to boot to the USB stick, sorry
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Motherboard
Dell Inc. 05DN3X
Memory
12.00 GB
Graphics Card(s)
AMD RADEON HD 6670
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST32000641AS
Antivirus
AVG
Browser
IE 11
No worries, it happens :) .
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
OK, I let the process run for hours and NO errors found!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Motherboard
Dell Inc. 05DN3X
Memory
12.00 GB
Graphics Card(s)
AMD RADEON HD 6670
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST32000641AS
Antivirus
AVG
Browser
IE 11
OK thanks.
Like I said in my first post, a single dump is not much to bite into.
What I can say is that the only 3rd party driver that was remotely related to the activity
in the dump is also very very old. Please update it.

Code:
[COLOR=SeaGreen]lmvm[/COLOR] [COLOR=RoyalBlue]Rt64win7[/COLOR]
Browse full module list
start             end                 module name
fffff880`0581d000 fffff880`05869000   Rt64win7   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR=Red]Fri Nov 27 11:45:07 2009[/COLOR]

Description | Version | Update | File Size | Download
Win7 and WinServer 2008 R2 Auto Installation Program (SID:1669850) | 7.088 | 2014/7/25 | 6011k | Choose a server

Post back if you have more issues or not.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
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